Chipotle Mexican Grill

4753 Valley View Blvd NW, Roanoke
(540) 904-1615

Recent Reviews

Sort by
Amada

I have a love hate relationship with this location the service is either amazing or awful and recently it has been awful the lady that was taking my order was so rude and has been all the time I have had her she was talking for a while with the person in front of me but I didn’t mind and then she rush me when no one was behind me.

Atmosphere: 3

Food: 4

Service: 1

Tom Stewart

Good food and good service

Atmosphere: 4

Food: 5

Service: 5

Rick Pinkerman

Employee was extremely rude and loud because we ordered 3 tacos and a bowl of rice . Place is filthy as well.. will not be back and will spread the word about this outhouse.

Atmosphere: 2

Food: 2

Service: 1

Nicholas Fernandez

My first time at this store. I have a gluten allergy and I normally tell the workers to change gloves when I’m being served and generally it’s never an issue but the one worker at this place when I kindly asked her to change gloves and said I have an allergy, her reaction was absolutely disgusting, she mumbled, she rolled her eyes and made me feel like I’m just the worst person ever and that I shouldn’t be here eating.

Never again I will come to this place if that’s how the workers treat their customers.

Atmosphere: 1

Food: 4

Service: 1

Thomas Rucker

Shavir is a perfect employee. Extra helpful! And polite!

Atmosphere: 5

Food: 5

Service: 5

Kata Burgess

My husband and I went to this location this morning and had the best customer service. The vibe was spot on and the Halloween decor was so cute.

Atmosphere: 5

Food: 5

Service: 5

Joan Brown

This one always has the best chips, perfectly done 🥰

Adam Cox

A good place to get food. The service is friendly and the prices are reasonable.

Atmosphere: 5

Food: 5

Service: 4

Artrice Logan

The food was very cold and missing items..i ordered through the app

Atmosphere: 3

Food: 1

Service: 1

A Google User

Really crappy customer service, with employees more interested in talking with each other or getting off shift. Customers definitely felt like an inconvenience.

Atmosphere: 1

Food: 4

Service: 1

J Med

Ordered delivery through the app, a bowl and two tortillas. Order arrived, bowl completely wrong and no tortillas. Phone doesn't work, tried through the app doesnt work. No way to contact for refund. $$35 for nothing.

Atmosphere: 1

Food: 1

Service: 1

Cody Dooley

Love the steak burrito.

Atmosphere: 5

Food: 5

Service: 5

Lauren Craddock

Walked in 2 minutes before they opened because the doors were open and was told by Aria that they don't open for 5 minutes and was significantly rude in her manner when she told us. But Alexis M was the kindest person and turned the entire experience around very sweet person! She did a great job!

Atmosphere: 1

Food: 5

Service: 3

Pat Jameson

Place is always in bad shape and the service is terrible.

Atmosphere: 1

Food: 3

Service: 2

Lori Lorenzi

Best Chipotle I've had and I eat at alot of Chipotles

Atmosphere: 4

Food: 5

Service: 5

Loading...