Dairy Queen
2350 Orange Ave NE, Roanoke
(540) 343-9556
Recent Reviews
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My toast was missing I called 2 times and they hung up on me. Do better
Atmosphere: 1
Food: 2
Service: 1
Chicken strips are not freshly cooked. Old and dry upon serving from under a heat lamp. Employees are never friendly.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Fries
You forgot to flip my blizzard when you hand it to me. Lol
Atmosphere: 4
Food: 4
Service: 4
Came in 08/25/2025 and ordered 2 blizzards one small and one medium. People came in after us and got there's first. Then when we said something another customer said they got our order But the employees states they called our number which they didn’t and had an attitude when we said something. Poor customer service. This is a sure way to run customers off and worst part the employees don’t seem to care .
Service was great. I always stop after work and get a medium chocolate ice cream cone. I love sitting in and enjoying my ice cream 🍦 🍦
Atmosphere: 5
Food: 5
Service: 5
I went in to the store to get a Moolatte and they tell me the slush machine is not working, it has not been working for a month and a half at least, and one employee said they were getting a new machine a month ago. Either they still haven't got the new machine, which pathetic, or the new machine is breaking, which is even worse. This is what drives business to competitors like Sonic and Sheetz.
Atmosphere: 3
Food: 1
Service: 3
We enjoyed ice cream here plus lunch. They have some reasonable prices on their food. Service was friendly.
Atmosphere: 5
Food: 5
Service: 5
Management and parents haved failed these kids I went in yesterday, Afternoon to order two sundaes 1 Carmel and a hot fudge The time it took for the poor kid on the register after asking another kid five times, and how to ring it up. Had no idea how to add whip cream and nuts 10 minutes later, some ice cream that looked like they were sundaes One covered to go the other one. Not covered. We’re just put on the counter. I asked if these were mine. Cause I was confused. They didn’t have what I ordered. And looked disgusting at the point a young girl wearing gray sweat pants Asked me what I was waiting for. I told her Those were not mine. I told her that I want those redone I’d mine or give me a refund, she looked at the other employee, and said I just pissed her off. And she walked away to the back it was complete. Chaos ton of teenagers Completely confused on what They were doing No manager in sight. customer service, ??? a simple Hello, Thank You The, expressions on their faces. i’m not blaming the kids. I’m going to blame management for not coaching and training
Parents teaching our children. Manners is something we start From showing then When They are toddlers
Atmosphere: 1
Food: 3
Service: 1
Thèy doʻ have the best quality of meat when it comes to burgers but the prices are ridiculous and the place is incredibly slow. Inside or drive thru
Atmosphere: 3
Food: 5
Service: 3
Thèy doʻ have the best quality of meat when it comes to burgers but the prices are ridiculous and the place is incredibly slow. Inside or drive thru
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Poor service, bad and overpriced food. Waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
The server was very nice and she complimented my niece on her hair! Very hometown feeling
Atmosphere: 5
Food: 5
Service: 5
Service and Managers are HORRIBLE! You don't get half of your food, and they literally just put blizzard crumbs on top of blizzards when busy instead of mixing! The District needs to Come Back!! Cold old sitting food.
A spectacular place with a clean family environment... Oh yea, GREAT FOOD TO!! Can't forget to mention that. The crew here is kind and courteous in their treatment of customers and every time I see any of them they are smiling. They have a great thing going here!! Don't take my word, come see for yourself!!
Atmosphere: 5
Food: 5
Service: 5
Besides waiting for my food for almost 10 minutes (just a double cheeseburger) and then messing up my receipt with my order; I really enjoy the tasty burgers.
Atmosphere: 4
Food: 5
Service: 3
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