Domino's Pizza

Worst decision of my life going there for a pizza. Its great if you dont mind to wait a couple hours. Not a very happy environment. Just going down hill.

Atmosphere: 1

Food: 3

Service: 1

Replaced an order tonight at 5:50 PM, I got an email pertaining to the order saying they received the order and it’s being prepped. I waited 15 minutes, went inside and they said oh sorry we haven’t even gotten into it yet. It’s gonna be another 25 minutes. I canceled the order and walked away, Store on Valley Gateway Boulevard has no sense of management and the personnel don’t even care

Waited over an hour after placing a curbside delivery order at 5pm. The app said my pizza was “in the oven” at 5:25pm. When I finally got someone to answer the phone, they told me that my order was ready for pickup. I double checked and let him know that I had placed a curbside delivery order and that I waited a really long time. All I got was an “Okay, we’ll bring it out to you.” No apology, no offer to make it right. I will not be coming back to this location. It is 6:35pm and my pizza is still “in the oven”.

Service: 1

After getting off the phone with corporate, I'm writing this because this is completely crap. Went to order pizza Sunday night, their system took all the money (did two transactions)that we had in our account and we got no pizza, no food and was left with no money to feed ourselves afterwards. I've contacted the store (no help) the money should be back by midnight end of our day, called corporate (no help) with the run around of we can't do anything not even give you a discount or coupon for your next order, and our bank said that they can't do anything because Domino's bank has a hold on it until July 8th. Like you've lost a customer, which sucks because I don't get sick after eating the pizza sauce like I do at other places. So disappointed in this company, like how many others have you screwed over and left them with no money and over a 10 day holding period. Liked like my $40+ back please.

Atmosphere: 1

Food: 1

Service: 1

Great as always.

Atmosphere: 5

Food: 5

Service: 5

The guy taking my order was awesome 😎🤘

Trey was so nice and helped us so much!!! Give this man a raise.

Service has been quick vast majority of the time, quality of the food can vary time to time, but it still tastes at least okay.

On time like they said

Always a great experience, great customer service and food is always on point…

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

My husband and I ordered a pizza which came later than it should have. It was the wrong pizza. The delivery boy, Paul, took it back and returned with the correct pizza; however it was not very good at all. None of this was his fault, however. He was very apologetic about what had happened. The manager did not charge us for the pizza; moreover, he qualified us for a free pizza the next time we place an order.

Food: 1

Service: 4

Ordered a half cheese half pepperoni light sauce and I got just that. Best pizza I have gotten in a long time and the customer service was excellent.

Atmosphere: 5

Food: 5

Service: 5

There was a peice of blonde hair in my food and I called and they said no one there had blonde hair well it came from somewhere it definitely didn’t come from me, then offered me a credit and then said the manager changed his mind!! I wouldn’t shop here at all!

Food: 2

Service: 1

Delivery driver cussed out a 9 year old child across the street because she waved at him, from her yard, and said hi. When two different adults called the store to report the issue they were hung up on.

Atmosphere: 1

Food: 3

Service: 1

It took almost two hours to have our food delivered. We live two miles away but the driver drove past us to deliver other pizza. It took thirty minutes to do "quality control" but our food was lukewarm.

Atmosphere: 1

Food: 1

Service: 1