Domino's Pizza

3940 Valley Gateway Blvd Suite A-5 Ste A-5, Roanoke
(540) 982-1555

Recent Reviews

Emily King

Vegetarian options: You choose toppings yourself.

Atmosphere: 5

Food: 5

Service: 5

Jeff P.

Stopped in and ordered three pizzas, parmigiana bites and marinara and cheese dip. Waited for my food and then was given two of the pizzas I ordered and one I did not, the bites and no dip. To the guy one of my pizzas was completely wrong and the dip was missing. He put it back on the rack and put a bow on it and said what I thought was there’s the dip and that one of the drivers must’ve take the wrong pizza. Waited 10 minutes for the missing pizza and when I went to check my order there looked to be a calzone or something in the box the dip was supposed to be in. Then he tried to hand me a marinara cup which is completely different from the marinara and cheese dip. Now that I’m completely aggravated he the tried to say I ordered the wrong thing. Again marinara and cheese dip is a completely different menu item that the marinara cup. Needless to say I left with some food that had to sit while he replaced a missing item and without an item I ordered. Another place gone downhill due to poor hiring and lack of management. If you roll the dice and order from this store you better check it before you leave.

Service: 1

WTH

Afrlter knowing people who work there I can assure you it's a tantrum throwing, angst feuled dog and pony show behind the scenes...but the food is always on point, deliveries arrive hot.

Atmosphere: 2

Food: 4

Service: 4

Steve Boyer

Very good pizzaFresh and hot.I wish ihad more cash on hand for Shakira the driver.

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Meredith P.

I got my lunch delivered from here today. I was very impressed! This location does a consistently great job, especially compared to other chains in the area. Their products are made with care. The orders are always accurate, the pizzas have a good distribution of toppings, the food always arrives hot, and the delivery drivers are so polite!

Food: 5

Service: 5

Recommended dishes: Philly Cheese Steak Sub, Pepperoni Pizza

Wesley “slliM” Mills

I order from Domino's often. The delivery drivers and inside staff are always very friendly and professional.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Michelle B.

Place an order to be delivered- something I don't usually do. We always call and pickup. This ensures accuracy. When order arrives my salad wasn't with the rest of the order. Call the store and have to wait 10 minutes for a rude manager to say sorry but we will issue a store credit or you can wait an hour or so for it to be brought to you! So then I have to figure out what to feed the person who wanted a salad or wait for it to be delivered well past when everyone else has eaten dinner. This is ridiculous! Where is the quality control to ensure accuracy in making sure everything in an order goes out the door for delivery. Where is the customer care? You didn't wait to take almost $50 for an order but you sure as heck wanted me to wait for what I paid for? I won't be doing business with any one you doesn't have better customer service and customer care than that! I'll tart going to Papa John's or Pizza Hut from now on.

R M (Bilirubin)

Found hair in pizza and threw the other one away made me sick 15 dollars wasted

Kevin Kroll

They do not accept online promo codes at this store for whatever reason.

Bern Morgan

So the drive request a tip tacky much…..

Torie P.

We went in to do carry out. I'm not sure why the ratings for this store are so low. They were polite, welcoming, and had at least 8 people working in the kitchen. They were working as a team and getting the orders out. We ordered 4 mediums for $6.99/per pizza. They weee made to ordered and came out hot and ready to eat. I recommend this crew for pizza!

Stephanie Blair

Food is always delicious and the drivers are super friendly! Great place when you've got a craving for pizza! Love how they're able to adapt and try to keep their drivers safe by implementing a no contact delivery during this time!

Juanita Atwood

Pizzas were perfectly made and tasted great. Good job, Casey! Ashley delivered directly and quickly, too. I watched the progress app on and off while waiting and, for this store in the Valley Gateway shopping center close to Kroger's, the timing on the app is fairly accurate. Today the Domino's website (which is how I ordered) would not function for me to leave a review at the bottom of the order page. Therefore, I decided to leave a Google review. This is one of the best Domino's I have used over my lifetime as well as during our family's travels. Thanks, Domino's!

David

Ordered several pizzas from here today. When I arrived to pick them up the gentleman who rang me up and boxed my pizzas (who I believe was the delivery driver) was extremely friendly. The customer service was better than what I expected.

H L.

It's supposed to be a Italian sub there's no meat just bread and the website to order online you can't get extra meat very disappointed

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