Emilio's Famous Pizza and Subs

I had door dash. It sucked and when I got the food the fries were raw I had to cook them and the sandwich I got pizza steak was not good. Will not order again

Food: 1

If you're getting food from here go during the day. It's not in an area that you want to be in when the sun goes down. Pizza was alright but the price was great. BOGO pizzas. Affordable and quick. Service as great. We got carryout and took it back to the hotel.

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Pizza

This is the most terrible restaurant I have ever seen in my life. I picked up doordash and yes, I sat in the chair to wait for the pizza order and then the staffs asked me to stand up to wait. What ??? Did they learn the freedom in America ??? Did they learn the amendment and human rights of citizens ? And the waiter even warned me that I never should sit in the chair anymore. The waiting for the order was 25 minutes that not very terrible, but people over there was very rude and bad character, their behavior was rude. The environment in the restaurant was very dirty (floor, wall, oven and kitchen).

Atmosphere: 1

Food: 1

Service: 1

Very good customer service and the food was hot and delicious. Plus deals! Absolutely worth a try!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, Steak and Cheese Sub, Was Supposed to Be a Calzone

Ordered from door dash but called the store for the mistakes that were made to my order. The lady that answered told me someone new was working and didn't know how to make the subs correctly and to call doordash to get my money back. I told her I didn't want to deal with them so I called the store so what can you do for me. She stated she could replace my order as long as she had the food. So the next day when I get off work I come in with the food and explain to the lady that I spoke with her on the phone and I'm here to get my food replaced. She told me to hold on while she went to go get the owner, she stated that the owner can't do anything and he said he's not replacing nothing. I asked how is that fair to me when it wasn't made correctly, I had butt ends of tomatoes and half a jar of mayo on one sub and the other called for honey mustard but had none on it. She tells me to go talk to him myself, so I do and he says no refunds and again I asked how is this fair when I paid 26 bucks for my food and took one bite the lady said it could be replaced if I brought it in. The owner questions her and come to find out she is the one who made my subs. He tells me that he will only give me one sub and not two so I'm mad because I had two subs that were made incorrectly and say fine just give me the 16 inch Italian no peppers. I waited 10 minutes for the sub, get it go home and take care of the dogs then go to eat and it's loaded with jalapenos. I mean loaded. The owner refused to do anything about this situation. Ive been eating here over 15 years and never experienced such service. I will not be returning and I should have just thrown the 26 bucks out the window because I couldn't eat that sandwich either being allergic to jalapenos.

Atmosphere: 1

Food: 1

Service: 1

Ordered take out thru door dash and my order was messed up. Salad wasn't right and my fries were all mushy. My family and I spent $60 on this order. As a dasher I really didn't appreciate Emilio's this time being that we eat here often Beware!

Parking: Se, Roanoke, VA. 14 spots for parking not including employees

Wheelchair accessibility: Yes

Recommended dishes: Boneless Hot Wings, Steak and Cheese Sub, Pepperoni Pizza

It's ok for a pizza place the food is nothing I can remember that sticks out in my mind. The prices aren't bad so that makes up for lack of flavor.

Atmosphere: 3

Food: 3

Service: 3

2 hour delivery time, not warm. Smaller then marketed. Over 30$ for 1 delivered pizza

Food: 2

Service: 1

Been ordering from here for over 9 year's, and used to love this place. Now, I dread ordering food from Emilios. First time in the downfall, ordered a cheeseburger with mushrooms. Got it, and not only was it cold, but both the burger and the cheese were burnt and it was still pink in the middle. 2nd time, my husband wanted a meatball sub. I told them on the phone, not to toast the bread. The delivery came, and the WHOLE sub was cold, the filling (Meatballs and marinara sauce) were freezing! Called them back, and the delivery guy DID come pick it up, and then brought another one to replace it. This was AFTER an hour wait time. Then 3rd time, ordered a chef salad and it was so full of onions it was ridiculous and the salad was wet so it was soggy. 2 slices of tomatoes. IF we order from Emilios again, it will NOT be on their second shift. They didn't even try to make ANY of this right for our loyalty.

Atmosphere: 1

Food: 1

Service: 1

We ordered to go but this guy came from outside with the dough and I'm not sure if he had gloves or washed his hands after touching the handle.?I thought all the ingredients were inside.

Atmosphere: 5

Food: 5

Service: 4

Great job on the cheese fires. Nice touch. Pizza taste great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

OK my sister ordered from there today swearing by their pizza her name is Ray. I made a bet that if it makes me smile from looking at it then I'll give a review. Well not only did I smile my mouth watered and I couldn't wait to " Dive on in" (in my Roger voice from American Dad).. OK Emilios I see you. I love family owned busin3sses they have passion and understand the cost of raising a family. Buy a GIANt Pizza get a GIANT pizza free. Hands down much needed in today economy. Thank you yo my sis and to Emilios. Good food for a even better price then hit up Emilios. Need to feed a large family or Party... Emilios. You just wanna kick back with Bae and chill/420 lol Emilios that spot oh and if their people deliver tip the driver the food is already a steal so pay it forward. Be well folks ??

Atmosphere: 5

Food: 5

Service: 5

Great staff Jackie and Brandon were very respectful and had my sub's fast and well prepared

Atmosphere: 2

Food: 5

Service: 3

I've been eating there for years and they've always had good food my daughter loves their pizza

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatball Sub, Onion Rings, Emilio's Italian Sub, Baklava, Chef Salad, Cheese Sticks, Croissant, Gyro, Cheese Pizza, Wrap, All the Way Pizza, Pizza, Steak and Cheese Sub, Ham and Cheese Sub, Pepperoni Pizza, Was Supposed to Be a Calzone

Meh... was ok. The staff were unimpressive, at best. Guy charged me $2 for a soda he got next door for 85 cents. ?‍♀️

Atmosphere: 2

Food: 3

Service: 2