Hibachi Express
3433 Orange Ave NE c3, Roanoke
(540) 512-9109
Recent Reviews
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The best Hibachi in Roanoke by far! The sweetheart who takes orders remembers what we get every time and has learned our names and everything! She is absolutely phenomenal and makes her customers feel very welcomed. We tend to get a rotation of sesame chicken, general tsos, hibachi chicken, or hibachi steak; all of which are amazing! The portions are always big and make for great leftovers. The rice is always cooked perfectly, and the lo mein is also really yummy! I loveeeee their eggrolls they are the best. It’s my family’s favorite takeout place and I highly recommend you check it out if you haven’t had it before.
Called to let them know that the 6 Yum-Yum sauces we got were watery and made our food taste horrible and ruined it as well. I also asked why I only got 4 pieces of onion, I had asked for extra onion and zucchini. The owner replied to me that I was the only one who complained, no one else had and that the onion and zucchini were precut. She could've cared less and you could hear it in her voice. Customers should come 1st and be trusted with a complaint. She's all about the money they make... we have been customers there a while and it's sucks that they are this way and don't care.
Very sweet service, quaint atmosphere and amazing food. They also warned us that the miso soup was hot, which was appreciated. The dipping sauce they gave us on the side was to die for!
The cashier was very angry when we asked her for 3 water cups and she forced us to buy 3 cups for nine dollars and I told her I wouldn’t pay nine dollars so then she lowered it to six dollars. INSANE
Love the steak hibachi and the eel/unagi sushi that they have here. Really nice family that work and own this location. The lady remembers my order no matter how long it's been since I've ordered. Her mind is a steel trap lol. Definitely recommend!
We got food to go and they told my gf it was all grilled chicken and gave her fried. They also put the chicken and sauce together after she requested not to. Then when we went back to get it fixed they charged me $4 more and put her original rice she took a bite out of back into the large pressure cooker with the other rice.
Best hibatchi in town! The food is always amazing!! The lady knows me by name and knows my order since day one!! Top notch service
Food is always great! Very friendly every time we come here. Best hibachi in the Roanoke/ Salem area
Food is delicious and reasonably priced but gave service one star because one of their teenage counter helpers blew his nose and didn't wash his hands! He went right back to serving customers and handling food containers! So disgusting! Almost asked for a refund! Not sure i will be going back as this is a serious health and sanitary issue!
The food is okay!! However they will cheat you, ask for a receipt, not only that when you order take out they only fill the white sauce cups half full, forcing you to buy more, TO THE PERSON THAT RESPONDED ABOUT PAYING MORE FOR The WHITE SAUCE, why do you half fill the cups that’s what you pay for a full cup not half full, I don’t need a response, I just go somewhere else!!!
Restaurantji Recommends
They are SO friendly here and the food is great! The sweet lady at the counter always remembers my husband and I because we pretty much always order the same thing every time. They are super fast and we are never disappointed with any of the hibachi we get. The sushi and appetizers are pretty good too.
Super friendly staff and yummy food! Quickly made too!
Atmosphere: 5
Food: 5
Service: 5
The family here is so friendly and everything is so clean and they basically know my order after like only being there 3 times. I prefer this over any of the chain restaurants any day.
Atmosphere: 5
Food: 5
Service: 5
Super friendly staff and yummy food! Quickly made too!
The best hibachi in Roanoke! The service is always amazing, even on their busiest days.
Food: 5
Service: 5
Recommended dishes: Sweet & Sour Chicken, Hibachi Steak
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