IHOP

3926 Franklin Rd SW, Roanoke
(540) 655-4654

Recent Reviews

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Cathy Martin

Lunch time. 2 waitresses. Place is so hot I’m sweating. Been here 15 minutes no water. Place has gone to hell.

je su

It’s a good place to eat but they always put whip cream on my Oreo cookie shake when we say not to this has happened 3 times in a row

Atmosphere: 4

Food: 4

Service: 4

Ann Kefauver

The drinks had debris floating in it. Very disappointed. Left before food was even served

Atmosphere: 2

Service: 2

Stacey Hobbs

Food was good, but the waitress was sketchy, she wouldn't give us our receipt for nothing. We asked for it & she kept giving us an excuse. She just told us to come to the register & rang us up a random high number. I was so irritated I just wanted to get out. Only us & a homeless guy next too us eating. The whole place was empty & sketchy.

Atmosphere: 1

Food: 5

Service: 1

brittany jefferson

I’ve never been more disappointed in an IHOP. I’ll never return to this location at night. I arrived and no one ever came out to help me, I said hello I even went to the back. Couldn’t find anyone. After 10
Minutes of waiting I ended up going to waffle
House. 🙄 and I sat in the parking lot writing this review. And still minutes later no one came out or has been To the front register. And I think there’s a homeless person in there rn too.

Recommended dishes: Breakfast Sampler Platter

David Smith

Always

Atmosphere: 5

Food: 5

Service: 5

Andrew Whittington

Very consistent for an IHOP.

Atmosphere: 4

Food: 4

Service: 4

Leslie Boone

Wonderful waitress, decent pricing. Food was fresh and hot. My over easy eggs were cooked right. Those pancakes? Perfection! The SF syrup they use is delicious as well.

Atmosphere: 4

Food: 4

Service: 5

William Cary

IHOP has always been one of my favorite breakfast spots. The food is always great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fajita Omelette

S.A. Jones

Good food. Slow service. Clean dining area.

Atmosphere: 4

Food: 5

Service: 3

Nobody Special

Today’s visit was NOT great, because of our waitress’ attitude. Maybe she was having a bad day, because I’m pretty sure we had her before. Today it seemed like a cold shoulder from the beginning when we just asked for water to drink. No friendliness. Brought our water and food with no concern about what we might need or want. The waffles did not look anything like the picture & had missing portions when formed in the waffle iron we guess, unripened strawberries and no ask or offer of additional flavored syrups. She brought the 2nd order of waffles out slid them on the table and turned right away to go. I then began looking around for any waitress of which I could catch the attention. No luck. Finally our waitress was coming out to get another family’s order and I caught her attention to ask about flavored syrup and she said okay she’d bring me some, but then went to get this family’s order first as my pancakes got colder. I got up and went to another waitress to see if she could just grab me a bottle of syrup and she said she would after putting an order in the computer. Then our waitress got upset because I didn’t wait on her and she brought my syrup after making some out loud remarks about me as a customer. The syrup she brought was like water which seemed to be watered down. My waffles were now cold & my wife and I were ready to leave. She brought us our bill and annoying asked if their was anything else she could do for us. I asked for a to-go box and then she proceeded to check us out at the register. I usually tip my waitress (who put forth a effort) very well, but NOT today. My wife was even more put out by her attitude and my wife worked in customer service at a restaurant for several years. She was shocked by this lady’s customer service attitude. My previous experience awhile back: “This is a pretty good IHOP. Good food and descent price. Pretty clean, not too busy, but not dead either.”

Vegetarian options: Yes

Parking: Good

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 3

Food: 3

Service: 1

Dennis Bowling

Waitress was fantastic. The food was good, but the hashbrowns and pancakes were lukewarm at best.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Breakfast Sampler Platter

GARY MCDANIEL

WE WENT THERE THIS PAST WEDNESDAY, FOR MY BIRTHDAY, AND WE ENJOYED THE FOOD, LIKE ALWAYS, AND THE SERVICE WAS GREAT ALSO, BUT THEY HAVE NO HEAT, AND IT IS WINTER, AND IT IS VERY COLD OUTSIDE AND IN THERE ALSO. FIX THE HEAT PEOPLE. AND PUT A SIGN UP TO BE SEEN WHEN PEOPLE WALK IN, TO LET THEM KNOW. WE ALWAYS PREFERRED THE FRANKLIN ROAD IHOP TO THE ONE AT VALLEY VIEW MALL, BUT WE WON'T BE BACK THERE UNTIL Y'ALL FIX THE HEAT.

Atmosphere: 1

Food: 4

Service: 4

Carrie Church

No heat!! 23* outside!

Andrea Cruz

We usually have a good time eating here. The last time we went, and probably won't come back, we asked if the kids get free food cause I have a one year old and he usually doesn't eat most of it and on the sign outside it said kids get free food on weekdays. And in the past the same lady had given us free food without even asking for him. Well when we was leaving my brother stayed behind and went to the restroom. When he was coming out we had just walked out the door and our server had said "why they always in here trying to get some free food". I was very upset cause this was the first time we'd ever asked. Very inappropriate and rude for no reason. Safe to say we won't be returning to this IHop I will just go to the one near valley view. Very disappointed and upset.

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