Jersey Mike's Subs
2010 Electric Rd, Roanoke
(540) 904-6900
Recent Reviews
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Employees are always nice and helpful, the food is always fresh. I much prefer this location to the one at Tanglewood.
This location is terrible. Drive further to go to tanglewood.
I had to ask the young man 2 times for tomatoes that were not frozen or that looked halfway decent just stop trying to put red mush on my sandwich. My motto IF YOU WOULD’NT EAT IT,OR FEED IT TO YOUR FAMILY, DON’T SERVE IT TO ME! That is all have a great night
Atmosphere: 4
Food: 1
Service: 4
Worst jersey mikes order. Forgot olive oil, vinegar, bacon and mayo. 50% of the ingredients were missing
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 subs. No tubs. Blond hair girl who was supposed manager with highlights nasty. Wouldn't even check me out. Lied and said it was a health department regulation that couldn't wrap tubs which all mine were lids since they were out. She went to back and was on her cell phone. Person who checked me out was very polite. She pretended to call her boss and said supposedly he said "either take them as are or leave them for a refund" I should have gotten a refund because as I got home I had basically no lettuce or tomato, both were made exactly opposite of what was ordered. Couldn't even eat. The service and product has gone to hell in a handbasket. Never again at this store. If I wanted to be served by folks who hate their jobs and passing that rudeness to customers AND make wrong food....stay far far away! Can't wait to report food handling with no gloves and food all over floor behind counter Monday!
Atmosphere: 3
Food: 1
Service: 1
I would give a zero but can't. This is the second time I have at my fault ordered from this store and both times my sandwich was wrong. The first time I did not say anything. But this time I ask for items to be added and they were not. I called the store to ask for credit and the young man say he couldn't. I would have to speak with the manager tomorrow. There was only a shift lead working and has no authority to do refunds but can handle money and give direction. I hope that training is giving so shift leads have the same as the management team.
Atmosphere: 1
Food: 1
Service: 1
Shrink-flation has made it to Jersey Mike's now! My wife and I have always loved the Original Italian and were always pleased with the amount of meat they put on the sandwich. Last night we ordered one again and we couldn't believe it. What happened to the meat??? It had about half the meat as every other time we have ordered it. First they raised the price on the sandwich to $20, then they took away half the meat! We have been loyal customers at this store for the past 5 years, but for the first time we are going to explore other sandwich options. Greedy! Stingy! What a shame!
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, food ready earlier than expected, and consistently good sandwiches.
Dietary restrictions: Gluten free bread and gluten free cookies are some of the best options from chain sandwich shops.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Cheese
Ordered yesterday and while eating pulled a long blonde hair from my sub and part of it was in my mouth. Absolutely disgusting and unsanitary. It's not hard to put your hair up. I'm also pregnant and this made me physically get sick. Only ate a quarter of a giant sub and couldn't finish the rest. Usually never have problems with this location until now. When ordering for delivery on the Jersey Mike's app you don't get to choose which location you order from. So I will not be ordering anymore sadly... since this location won't regulate sanitary standards.
I don't know I mean the sandwich was good sure. Two mini sandwiches and a drink over $20 that's a bit of a rip imo.
Restaurantji Recommends
The workers in this store always... ALWAYS... screw up my orders. Cheat me for what I pay for (i.e. extra add-ons), leaving ingredients off, etc.
Atmosphere: 1
Food: 1
Service: 1
Great sandwiches ? ?good service, nice people ? it's the best sub place so far
Atmosphere: 4
Food: 5
Service: 5
Terrible curbside pickup staff stands doing nothing while 2 pick up orders have to go in to pick up the order
Door Dash all the time. Love the Giant Club.
Food: 5
This place makes the best sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham Sandwiches
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