Jimmy John's

18 Campbell Ave SE Suite 1-A, Roanoke
(540) 206-3933

Recent Reviews

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Deborah Pollio

Store is open, but NO ONE IS WORKING! Waited a while, then just left.

Service: 1

J David Hillery

A good chain sandwich joint that hit the spot for a quick bite coming into town. They are located downtown.

Place was clean enough including the restroom. Staff was a bit too laid back for me. Not unfriendly but still. My Pepe sandwich which was basically Ham and cheese was good and fresh bread tasty!

I would return. 3.5, rounding down.

Atmosphere: 3

Food: 3

Service: 2

Tem Wdle

I ordered an Italian said I don’t want ham and said only oil and vinegar because I hate mayo yuk and I get my sandwich and take a bite and there is a ton of mayo and ham on it and the drink machine is out so I had to buy a bottle soda and I open it just to find out it’s flat and I just spent $17 on something that just went in the trash because I don’t have time to go back down there I can say I will never again be going to that jimmy johns

Atmosphere: 1

Food: 1

Service: 1

W T

They didn’t make my order. I called about the delivery and the lady tried to say the delivered it to my office. Per security that was not the case. Then she hung up on me.

Service: 1

Alec Alberdi

The customer service was just bad. The guy who took our order clearly didn’t care us or his job. He has dirty blond hair and had his hair up in a bun.

It wasn’t so much what he said as much as how he said it and how he acted.

My wife asked him if he could toast a sandwich and he just said no with attitude.

My wife ordered something else. The part that pissed me off was that he acted like we were inconveniencing him.

Not impressed.

Atmosphere: 3

Food: 3

Service: 1

Cordy Angelino

Fast, reliable, and exactly what I needed.

Atmosphere: 5

Food: 5

Service: 5

Jack Bayliss

Closed at 5:23

Atmosphere: 1

Food: 1

Service: 1

S. Marisa Scott

Jessica and the other staff will take great care of you. Food is always delicious and I know this sounds weird talking about a chain restaurant but I truly feel the food is made with love and care, I really enjoy coming here with my daughter!

Vegetarian options: You can do vegetarian pretty well with cheese

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Turkey Tom

Marquis Clark

Came in at open. There was no bread so we had to find another place to eat. Wouldn't know if the food is good or not.

Atmosphere: 1

Food: 1

Service: 1

jen alvarez flores

had one of the best sandwiches i’ve ever had at jimmy john’s, amazing service, i was greeted with such kindness. very fast, in and out of there in five minutes and we had three sandwiches. they also have cherry coke.

Atmosphere: 5

Food: 5

Service: 5

lily morris

absolute angels of people, super freaky fast.

TGT

Jackson's the man.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy East Coast Italian

Tyler Shifflett

Just tried to eat here and their card readers were down. Unbelievable!!

Atmosphere: 1

Food: 1

Service: 1

Hannah Anderson

We arrived at 5:30pm on 12/28/24. Two women with dark brown hair were working and didn't acknowledge us for 10 mins. They told the customer ahead of us who just ordered that the lobby was closed and he couldn't eat his sandwich in the restaurant. We then ordered two beach clubs. They said ok we can do that but only on wheat sandwich bread. She said it would take her an hour and a half to make more bread and that they close in less than 30 mins. It was very clear these workers did not plan on working or serving any sandwiches for the rest of the night. We were very sad as we have moved to a state with no Jimmy johns and we miss it dearly!

Service: 1

Winston Burks

Terrible service, terrible sandwich

Atmosphere: 1

Food: 1

Service: 1

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