KFC

3401 Orange Ave NE, Roanoke
(540) 344-8826

Recent Reviews

Sort by
Austin Epperly

This place is a freakin joke don’t waste you money at this hell hole. Workers are lazy and arrogant. Slow and terrible service!!

Atmosphere: 1

Food: 1

Service: 1

Dylan Chestnutt

Food was not fresh. Employees with ear buds in on the phone with someone WHILE taking my order. The waffles were great but chicken was cold.

Atmosphere: 3

Food: 3

Service: 2

Eric Daniels

Weird... they must have forgotten to put the 10 of the 11 herbs and spices in... 1st time ever the chicken was very bland... no flavor. Very disappointing.. but service was best we've had at any KFC.

Atmosphere: 5

Food: 3

Service: 5

Sue Nave

I had given up on this KFC location on Orange Ave., but they have redeemed themselves with their service and quality of fried chicken. I went through the drive thru this evening and the cashier (name on my receipt) Kielil, could not have been more pleasant, and with a smile, confirmed my order when I got to the window. She provided great service and the food was excellent. Hope it stays that way.

Atmosphere: 5

Food: 5

Service: 5

Stan Davis

Their chicken is dry and half the size of bojangles and Popeyes.. I go to KFC about once a year hoping they've changed. Sadly no. I go to Popeyes and bojangles bout once a week. They taste so much better and are crispy.

Brittany Graham

Absolutely horrible drive through lady was very rude. No one preparing our food had gloves on very disappointed . Calling to let them know as well we will not be back

Atmosphere: 1

Food: 1

Service: 1

Wanda Montgomery

Y’all need to cook y’alls boneless chicken wings a little bit longer

Patricia Clements

The food was cold. the staff was rude, the manager called and took care of it

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: 10 PC Saucy Nuggets Combo

Shirley Curtis

It's as good as can be for fast food

Atmosphere: 5

Food: 4

Service: 5

Donald Goforth

They need to have their potato wedges and popcorn chicken. The new nuggets were almost tasteless, the fries are okay.

Atmosphere: 3

Food: 2

Service: 1

Damon Hueston

I just went to this location. I ordered through the drive thru. I was told that I could not wait at the window for my food because it would mess up his drive thru time. I said there was nobody behind me. He said he did not care, I couldn't stay there, and I had to move up. I told him the last time I moved up, they forgot about me, and I had to go back and knock on the window. He admitted they had forgotten. I just asked for my money back. I can not reward this type of service.

Atmosphere: 4

Food: 4

Service: 1

KT Harris

if you’re going to KFC, Don’t. Go. Here. It’s more than worth driving to the next closest. Super rude workers. We were rushed the whole process. The employee taking our order kept cutting us off with “is that all.” before even letting us finish what we were saying. After paying, we weren’t given a receipt. We were then told to pull all the way forward to wait for our food while 3 full cars behind us got their multiple bag orders. keep in mind we didn’t order anything off of their normal, popular menu. They made us wait this long just for us to receive a completely wrong order. Multiple items were missing and what we did get, was made incorrectly. HORRIBLE service. Won’t be coming again.

Atmosphere: 1

Food: 2

Service: 1

Destiny

Food is always fresh and hot. And the service is always friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Apple Pie, Fried Chicken

Tonya Meier

Food was old ,also did not receive my whole order

Atmosphere: 3

Food: 1

Service: 3

Chris Rucker

Well I now know what rancid Greenbank tast like. Thanks Colonel. I skipped the finger lickin and went right to finger sticking down my throat.

Loading...