KFC

5209 Williamson Rd, Roanoke
(540) 362-3187

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Recent Reviews

Wow! Sunday night about 6:15 PM. Waiting on order from Internet. A couple walks in, stands at the counter for 7 minutes. People walk by them. No-one greets them. They decide to leave. The whole time, they are taking drive-thru.

After they leave, they finish up an online order, greet the new guy at the counter, and address my waiting for my online order.

Oh wait. Let me add another element not previously mentioned. The couple was a young latino...
KFC cares! I was met with such wonderful care from the store manager (Teresa) and corporate customer service (I didn't get the name). They listened, investigated, and made things right. Not only do they make great chicken, but they also make you feel like you're important and valued. Thank you!!!!
Had to wait a long time before anyone noticed I was standing there.Staff was friendly.Food was mostly ok.Pit pie was hot, tenders warm, fries cold, only gave 2 sauce packets for the tenders and didn't mention catsup.I had to ask for a cup to go with the tenders meal.No napkins nor utensils were in the bag. Good thing I was heading home where I have catsup, napkins, and silverware.For $30+ it wasn't really worth the price for one meal deal, one a la carte, two extra...

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