The dark skinned lady with glasses who stocks the baby formula is the most rude person I've ever met and she automatically profiles you if you pick up a can of formula to buy and automatically thinks your stealing it will follow you around the store and talk about you on their stupid little radios I heard her say my hair length what color hoody I had on to watch me and make sure I pay for it she then follows me around till I'm done then follows me to the self checkout line and watches me pay for it and I've never stolen a single thing from there. It's not right you feel like your being constantly watched for buying baby formula that my baby freaking needs. When I confronted her the next time I bought some when she did the exact same thing again she used bad language and couldn't give me a reason why she was following me around. The manager of this store should not allow this to happen it's pathetic and down right profiling and something needs to be done about it I hope the manager sees this post and actually does something about it because have complained many times and nothing is ever done she just keeps doing it and this Kroger is the closest one to where I live because I don't drive. I just want to buy my kids baby formula without being treated like I'm a thief when I pay every single time. Hell I even work down the road and I'm in there spending money every single day and she is always there doing the same thing. You can litterly her her talking crap about you on her stupid radio if you buy anything down her aisle I even was followed when I only picked up my meds at the pharmacy and wasn't shopping I just walked in got my meds and walked out and be cause I walked past the baby section that she stocks Im followed it's become very annoying and one of these days someone isn't gonna be so nice to her about it like I am and I'm kinda starting to hope it does because it's not ok what she's doing to me or others.
james ramos
If i could give it 0 stars i would i am american legal citizen from puerto rico and since we entered the store we were racially profiled horrible people at this kroger
Dee Beebe
As soon, as you walk into the store, its always clean, organized, and well stocked. I like that a register or 2, is open with a cashier. The employees, are always helpful, friendly, and professional! Thanks Kroger, for doing things right, for your customers!😊
Karen Whitman
I buy things I can't get at other stores. The nice thing it they are very good about keeping things stocked.
Donna Lyons
I love the Krogers on Brandon.
Krysten Heath
If you place a pickup order, be prepared to go back in the store to pick out your own produce. I get moldy cherry tomatoes every time I order them. It's to the point that I put "please make sure these are not moldy" in the special instructions on the app, but this is clearly disregarded. This defeats the entire purpose of pickup orders if I have to go inside, wait in the customer service line, and pick out new produce.
Alexander Barge
Do not go here after 8 pm. They pretty much send everyone home at that time and only have one person working the self check out with zero people checking out. It’s like they just give up after 8 pm.
Jean Watson
I happened to be in the area and ran in to get a few things. I was shocked to see a Kroger in such deplorable condition. The floor is cracked and uneven, aisle racks are dirty, broken carts still in use, etc… The whole store needs a face lift! It’s depressing to shop there and I feel for those who have to work and shop there regularly. The Kroger Corporation should be ashamed to keep this store open.
Lived in Roanoke 6years ago and was my go to Grocery store. Now, it resembles more of a dump. Not sure what happened over the years.
Robert Roberts
This Kroger's needs to go ahead and close because they cannot keep up.No hot food. One employee making tons of Sushi.. one employee on the computer. A few days ago I spoke with a store manager and pointed -out this .. I can see she did nothing.
the monkey the monkey
Always have what I'm looking for
ronald sloan
Always have what your looking for
Shiloh Morse
Crew here is on point for the most part. My only complaint about this particular location is; its on the high side of price drift. Arguably this is offset by the lower gas cost.Of the Krogers in the region Towers is the cleanest and best stocked, Electric road has best produce.
Very nice place to shop .
Wonderful store. Excellent customer service
The dark skinned lady with glasses who stocks the baby formula is the most rude person I've ever met and she automatically profiles you if you pick up a can of formula to buy and automatically thinks your stealing it will follow you around the store and talk about you on their stupid little radios I heard her say my hair length what color hoody I had on to watch me and make sure I pay for it she then follows me around till I'm done then follows me to the self checkout line and watches me pay for it and I've never stolen a single thing from there. It's not right you feel like your being constantly watched for buying baby formula that my baby freaking needs. When I confronted her the next time I bought some when she did the exact same thing again she used bad language and couldn't give me a reason why she was following me around. The manager of this store should not allow this to happen it's pathetic and down right profiling and something needs to be done about it I hope the manager sees this post and actually does something about it because have complained many times and nothing is ever done she just keeps doing it and this Kroger is the closest one to where I live because I don't drive. I just want to buy my kids baby formula without being treated like I'm a thief when I pay every single time. Hell I even work down the road and I'm in there spending money every single day and she is always there doing the same thing. You can litterly her her talking crap about you on her stupid radio if you buy anything down her aisle I even was followed when I only picked up my meds at the pharmacy and wasn't shopping I just walked in got my meds and walked out and be cause I walked past the baby section that she stocks Im followed it's become very annoying and one of these days someone isn't gonna be so nice to her about it like I am and I'm kinda starting to hope it does because it's not ok what she's doing to me or others.
If i could give it 0 stars i would i am american legal citizen from puerto rico and since we entered the store we were racially profiled horrible people at this kroger
As soon, as you walk into the store, its always clean, organized, and well stocked. I like that a register or 2, is open with a cashier. The employees, are always helpful, friendly, and professional! Thanks Kroger, for doing things right, for your customers!😊
I buy things I can't get at other stores. The nice thing it they are very good about keeping things stocked.
I love the Krogers on Brandon.
If you place a pickup order, be prepared to go back in the store to pick out your own produce. I get moldy cherry tomatoes every time I order them. It's to the point that I put "please make sure these are not moldy" in the special instructions on the app, but this is clearly disregarded. This defeats the entire purpose of pickup orders if I have to go inside, wait in the customer service line, and pick out new produce.
Do not go here after 8 pm. They pretty much send everyone home at that time and only have one person working the self check out with zero people checking out. It’s like they just give up after 8 pm.
I happened to be in the area and ran in to get a few things. I was shocked to see a Kroger in such deplorable condition. The floor is cracked and uneven, aisle racks are dirty, broken carts still in use, etc…
The whole store needs a face lift! It’s depressing to shop there and I feel for those who have to work and shop there regularly. The Kroger Corporation should be ashamed to keep this store open.
Restaurantji Recommends
Lived in Roanoke 6years ago and was my go to Grocery store. Now, it resembles more of a dump. Not sure what happened over the years.
This Kroger's needs to go ahead and close because they cannot keep up.No hot food. One employee making tons of Sushi.. one employee on the computer. A few days ago I spoke with a store manager and pointed -out this .. I can see she did nothing.
Always have what I'm looking for
Always have what your looking for
Crew here is on point for the most part. My only complaint about this particular location is; its on the high side of price drift. Arguably this is offset by the lower gas cost.Of the Krogers in the region Towers is the cleanest and best stocked, Electric road has best produce.
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