PortaBella

1132 Salem Ave SW, Roanoke
(540) 342-8131

Recent Reviews

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Georgia Hewitt

Ordered a Greek salad, they later called and said they didn’t have the dressing so I asked for a different salad and he said he would charge me more so I said never mind he then said he would do a crispy chicken salad so I said that’s fine. It was VERY RAW and I called Beyond Menu and they told me they wanted to re make the salad which I was absolutely not going to do. They then said the restaurant did not want to refund me, but Beyond menu did for just the salad. They should have refunded the whole order it is so unacceptable to send this to a customer when it’s literally cut up and you can clearly see it’s raw. It’s so unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Cece J.

I recommend absolutely nothing!

Atmosphere: 1

Food: 1

Service: 5

Josh Gum

My girlfriend and I went for dinner after we passed by it the other week. This is definitely a neighborhood spot, which you gotta love. The two guys running this place were very pleasant. We ordered the onion rings, and they came out hot and crispy, prefect. I had the 8" meatball parmesan sub that came with fries. The fries were crispy and could have been a little warmer, but I'm not complaining. The portion was just right, the meatballs were tasty, the bread was toasted just right, it had just enough sauce on it for my liking, and came with plenty of cheese. The cheese could have been a bit more melted, over all it was a solid choice. My girlfriend had the Gyro wrap and came with fries. Fries were the same as above. The wrap was full of veggies, meat, and all the fixings. The lamb meat was tender and flavorful. She was very happy with her choice.

They have many different offerings on their menu, and we will definitely swing back by to try other items. Must likely go for a pizza next time.

Kid-friendliness: They have a very small kids menu, but they have one.

Atmosphere: 4

Food: 4

Service: 5

Daniel Chapman

Placed an order and paid for it online. Once I arrived, my order was not made and the person working refused to make my order or refund my money back. Even with receipt on hand. Closed the doors cut the lights off and wouldn't respond to anyone at the door. I hope whoever owns this place does a better job at hiring help. You lost at least customer since your business was closed an hour early. The worker also took placed the phone down after repeatedly hanging up on me when i called asking for a refund since they wouldn't make my order. Since when does a restaurant take your money and not give you your order? I guess that's a portabella thing. Definitely wont return and I'll share this experience with social media also. Maybe someone else can avoid being ripped off while buying sinner for their family. Here are photos oh the store front and a screenshot from the business of how long the worker laid the phone down to avoid answering any calls

Atmosphere: 1

Food: 1

Service: 1

Debra Marshall (Valley Metro)

Love the pizza which we ordered this time, we have ordered in the past and everything has been so delicious, so far, we have had the Chicken Alfredo, Shrimp Alfredo, mozzarella sticks, fried mushrooms and the cheesecake and cannoli also we have had the salad with chicken. This is our go to here at work Thank you so much everyone has been very happy

Atmosphere: 5

Food: 5

Service: 5

Brandon Snead

Several times we have ordered from here. Several times we ordered a 24in pizza but received a size significantly smaller.

Atmosphere: 3

Food: 3

Service: 1

Stephine D. Madden

The food is Excellent, the young man cooking was amazing as he cooked and served us, The food Portion was more than enough ,I took a to go bag and Munched out later price is worth it .yummy clean food!

Dietary restrictions: I had Lamb over rice and it was very tasty

Kid-friendliness: It's a small place but kid friendly,

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak Roll, Greek 20 Pieces

Julia Mccullough

The best pizza I have ever had, and I'm 57 years old, Philly. Cheese steaks yummy the lamb boil yummy ?

Atmosphere: 3

Food: 5

Service: 5

D Mattic

WORSE cannoli I’ve ever had. Shell was old and the filling was only on the ends of the shell not piped all the way through. Deceptive. Cheesesteak was good, pizza was okay.

Atmosphere: 5

Food: 2

Service: 5

C Manley

Hands down some of the best pizza I've ever had. Might even be thee best ? go get you some

Vegetarian options: Multiple veggie pizzas

Atmosphere: 3

Food: 5

Service: 5

carla crump

Awesome atmosphere and the chef is really great at cooking the food. He prepares right in front of you so you can see all the fresh topping going into the food. He even adds additional items without charging so much extra. I had the Pizza, Gyro, Calzone, Wings Burgers and Fries so far on four separate visits. I try something different everytime I go. Some days I dine in and other days I take it to go, but the service is always perfect. Oh, the first time I had the chicken with rice and a salad. My daughter chose it and she liked the food as well. They let the kids color inside the place.

Vegetarian options: I can't be completely certain but I don't think they use pork in anything.

Dietary restrictions: My friend was allergic to dairy and they worked around it with her order with creating the pizza.

Parking: There is plenty of street parking directly in front of the place and across the street.

Kid-friendliness: They let the children color while the food was being prepared. They didn't seem to have an issue with multiple children in the establishment having fun.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak Works 8 &Fries, Small Calzone One Topping Drink & 3 Wings, 1 4 Chicken Burger with Fries, XL Pizza One Topping lg Pizza One Topping Small Pizza One Topping & 2 Liter Drink

Beshoy Samy

Original flavor,,,?

Atmosphere: 5

Food: 5

Service: 5

Mohsen Said

The food is very delicious??

Atmosphere: 5

Food: 5

Service: 5

Mostafa Gamal

The best italian food thanks portabella

Atmosphere: 5

Food: 5

Service: 5

Asmaa Abdo

Your food is so amazing, you really honored me with me family

Atmosphere: 5

Food: 5

Service: 5

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