If I could leave a negative review I would. I’ve never felt so disappointed as a customer. The way the employees were talking and saying racial slurs was horrible. I would never recommend going here. The food was ok but the environment was terrible. Highly recommend going anywhere else but here.
Atmosphere: 1
Food: 2
Service: 1
megan
Terrible. I ordered 2 10 pc nugget meals and only got 1. The food was also cold but that’s not all. I got a happy meal and not only did I get a toy in there, I got a roach. My sweet teas also had something in them. Idek what to do
Tina Duffy
Drive thru - old fries tasted like just grease so know they were held over the vat too long. Burgers half on the buns. Old chicken nuggets. Forgot sauces for nuggets 20 peiecem. Threw all the food away was so BAD for 30.00 to get old horrible food. I did not go back and complain as I am too angry to even talk respectively to anyone. What happened to QUALITY!!! So disappointed either get quality back or lower your over priced menu!!!
Food: 1
Service: 3
Lewis Isaacson
Wait at fifteen minutes for my food.Fries were salty as can be.I had to ask for my food.Ask for the missing items.Ask for the sauce that they forgot horrible.Horrible service will not be returning to this location.I would highly recommend going to vinton the food did not taste right at all.How do you mess up a mcdonald's
Atmosphere: 3
Food: 2
Service: 1
Joshua Pina
Smells like 💩 not sure why!!!
Atmosphere: 1
Food: 1
Service: 1
Lapcar
Typical average mcdonald's
Trish
Couldn't get anyone to come and take order or acknowledge that I was there waited a good 5 minutes
Polly Vincent
Placed my order for 2 lg sweet teas and 2 cheeseburgers, paid and waited and waited no food and no service. Waited 20 minutes and blew the horn. They came to the window and I was told they didn’t have my order and would I pull out of line and wait. No, I asked for my money back. No food, late for work and they were just laughing. Will never go back there. It is the worse in Roanoke. The whole line of customers were aggravated.
Atmosphere: 1
Food: 2
Service: 1
Morgan Vincent
Took 20 minutes just to get to the window and no one was in line. The customer service is just absolutely awful. This is one “establishment” that needs to get it together .
Atmosphere: 1
Food: 1
Service: 1
Brandon Boyd
Best McDonald’s in the area. They fixed my order that got send to wrong location. Good management!
Went to get me a big breakfast for the first time in years this morning and I do believe it will be years again before I get it again. The food was cold mostly or lukewarm. You'd think McDonald's would hold a certain standard for quality but these days thats just not even a thought.
Atmosphere: 5
Food: 2
Service: 3
mikayla
manager copped an attitude and rolled her eyes when we said we had 2 ice waters at the window when the person taking the order only rang up 1
Atmosphere: 1
Food: 2
Service: 1
Fernando Molina
Nasty place to go
Atmosphere: 1
Food: 2
Service: 1
Justin Lewis
The food has been decent except the last two times the ice cream has been very small amount
If I could leave a negative review I would. I’ve never felt so disappointed as a customer. The way the employees were talking and saying racial slurs was horrible. I would never recommend going here. The food was ok but the environment was terrible. Highly recommend going anywhere else but here.
Atmosphere: 1
Food: 2
Service: 1
Terrible. I ordered 2 10 pc nugget meals and only got 1. The food was also cold but that’s not all. I got a happy meal and not only did I get a toy in there, I got a roach. My sweet teas also had something in them. Idek what to do
Drive thru - old fries tasted like just grease so know they were held over the vat too long. Burgers half on the buns. Old chicken nuggets. Forgot sauces for nuggets 20 peiecem. Threw all the food away was so BAD for 30.00 to get old horrible food. I did not go back and complain as I am too angry to even talk respectively to anyone. What happened to QUALITY!!! So disappointed either get quality back or lower your over priced menu!!!
Food: 1
Service: 3
Wait at fifteen minutes for my food.Fries were salty as can be.I had to ask for my food.Ask for the missing items.Ask for the sauce that they forgot horrible.Horrible service will not be returning to this location.I would highly recommend going to vinton the food did not taste right at all.How do you mess up a mcdonald's
Atmosphere: 3
Food: 2
Service: 1
Smells like 💩 not sure why!!!
Atmosphere: 1
Food: 1
Service: 1
Typical average mcdonald's
Couldn't get anyone to come and take order or acknowledge that I was there waited a good 5 minutes
Placed my order for 2 lg sweet teas and 2 cheeseburgers, paid and waited and waited no food and no service. Waited 20 minutes and blew the horn. They came to the window and I was told they didn’t have my order and would I pull out of line and wait. No, I asked for my money back. No food, late for work and they were just laughing. Will never go back there. It is the worse in Roanoke. The whole line of customers were aggravated.
Atmosphere: 1
Food: 2
Service: 1
Took 20 minutes just to get to the window and no one was in line. The customer service is just absolutely awful. This is one “establishment” that needs to get it together .
Atmosphere: 1
Food: 1
Service: 1
Best McDonald’s in the area. They fixed my order that got send to wrong location. Good management!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very clean. Staff are pn point
Atmosphere: 5
Food: 5
Service: 5
Went to get me a big breakfast for the first time in years this morning and I do believe it will be years again before I get it again. The food was cold mostly or lukewarm. You'd think McDonald's would hold a certain standard for quality but these days thats just not even a thought.
Atmosphere: 5
Food: 2
Service: 3
manager copped an attitude and rolled her eyes when we said we had 2 ice waters at the window when the person taking the order only rang up 1
Atmosphere: 1
Food: 2
Service: 1
Nasty place to go
Atmosphere: 1
Food: 2
Service: 1
The food has been decent except the last two times the ice cream has been very small amount
Atmosphere: 5
Food: 4
Service: 5
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