McDonald's
3402 Orange Ave NE, Roanoke
(540) 342-3070
Recent Reviews
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Very efficient
Atmosphere: 5
Food: 5
Service: 5
We waited a while for some Chicken McNuggets, but when we got them, they were hotter than the flames of Hell.
Food: 5
Service: 2
So only cheese quite literally means only cheese - why can you people not get a simple order right for real? I just wasted $14 on the wrong food and I won’t be back to any McDonald’s again due to your careless workers.
Atmosphere: 1
Food: 1
Service: 1
I ordered a 6$ might Mac meal and asked for no lettuce on my burger and extra salt on my frys now they say you can't complain about free food but the meal was only free because the self ordering screen wasn't working so I was OK with the meal being free but they didn't take off the lettuce and the frys were cold and Un salted and manager was nice but it felt like she barely spoke English idk how to feel about coming back to this one next time I might just go to the Vinton one next to Kroger love the area
Atmosphere: 1
Food: 1
Service: 3
dirty, unkempty, barely any employees to be found. super slow service.
Atmosphere: 1
Food: 1
Service: 1
Kiosks dont work. We lost our discount and the manager wasn't willing to help us out.
Atmosphere: 1
Food: 1
Service: 1
Ordered a mobile order 30 minutes prior to picking up and still have to wait… what’s the point of ordering online and you still have to wait. Get ur team straighten.
Atmosphere: 3
Food: 2
Service: 1
My daughter absolutely loves the play place , it's one of her favorite places to go we go weekly , it's always clean and service is always great!
Atmosphere: 5
Food: 5
Service: 5
They got my order completely wrong I understand we're all human but I didn't even like what I got
Atmosphere: 5
Food: 3
Service: 4
Went through the drive thru and ALL 3 of my teas tasted old so i called. Manager on duty said she would replace them even if they taste the same if i came back. Drove 10 min back there for her to argue with me and tell me she wasnt replacing any of them since “its gonna taste the same”. Then when i was walking out she said “your not gonna tell me what to do” when i simply asked for new teas. NEVER going back there.
Service: 1
Restaurantji Recommends
The new chicken stripe were not the best. Leave the chicken strips to Zaxby's and Raising Canes.
This staff has one of the best customer service attitudes probably in the whole country.
They were staffed correctly and all had a good attitude. Great job to the Sunday afternoon crew on May 18th
Atmosphere: 5
Food: 3
Service: 5
Burgers used to be good now they ain't as good at the location
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac, Dr Pepper, Pancake
Excellent bkfast 3-31-25..
Very clean and the employees were very friendly...They even had an employee cleaning tables with sanitizer...
Atmosphere: 5
Food: 5
Service: 5
Busy time of day so it was well expected. Food and service was great. I frequent a lot being near as close to home and my Dr. Office.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Mac, Filet-O-Fish, French Fries, Dr Pepper
Play zone dining room was utterly trashed, but it is spring break and why people don’t clean up behind themselves baffles me. My daughter had a blast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
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