Sakura #9
5436 Williamson Rd, Roanoke
(540) 265-8888
Recent Reviews
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My husband and I were in Roanoke visiting from Charlotte North Carolina and we stopped by and ordered our food for his birthday on a Friday and then on that Saturday because we enjoyed the food we decided to go back My husband went inside and they advised him that it would be 50% off for people who have birthdays in the month of December but dine in only and he spoke with the young lady and she gave him a menu and he said that he would need to come to the drive-thru and she told him yes come on and when we got the drive-through place that order and got ready to pay for it One of the owners had a very nasty attitude and even after I advised her that we enjoy the food so that we came back the next day even after his birthday she looked at me with a blank stare as if I were talking to the air, and still continue to say dining and only and I asked her to get the young lady who advised my husband that he could come to the drive-thru and still receive the 50% off due to his birthday being in December and she came to the window and said no I said Dine only however only to find out that on their website it does not specifically state Diane only which should have been honored through the drive-thru. And I do have a time stamped screenshot.We left and did not complete our order. They should realize they are in the United States of America not to be nasty people are coming because they are enjoying the food and they're enjoying the service that is being provided but when you change up on people that makes it not an enjoyable experience.
Atmosphere: 1
Food: 5
Service: 1
Used to go here before the reopening; service and food used to be great. Since they opened again, the quality of their food has dropped drastically. The cucumber tastes strange, and half the fish is stringy and hard. My significant other and I went there, and I immediately noticed the salmon was really tough to chew through. I complained to our server, and he tried saying that smoked salmon is like that. Then I told him about the other raw salmon having the same problem. He didn't really accept the complaint and just said not to order it. We had already decided that we didn't want to order anything else off the menu. We explained that we would just get the check and leave. As we were leaving, the guy followed us out to ask for a tip for the service.
Atmosphere: 2
Food: 1
Service: 2
Steak is too tough to eat. Food was bland. Service was good.
Atmosphere: 2
Food: 1
Service: 4
Went for all you can eat sushi. What a great deal for $25. Sushi quality was surprising good and lots of options with more than half of the full sushi roll list included in all you can eat option.
Atmosphere was a little loud and let’s call it what it is, a remodeled Pizza Hut.
Go for great food at a great price. But don’t expect luxury dining.
Atmosphere: 3
Food: 5
Service: 5
All you can eat sushi for 24.99 and amazing service. Glad it's back+
Atmosphere: 5
Food: 5
Service: 5
This is a decidedly mid place to eat sushi, quite frankly
The atmosphere itself is sub par, being open cafeteria style eating with bright lighting, and a drive-thru to boot
The service was good, the waitress was attentive enough and had no issues with following up on food orders
The sushi itself, for the all you can eat option, was ok
The sushi tasted fine for the most part, and I know being where we are its not the easiest getting fresh sushi quality fish
The price for it was fine at 25 dollars, but the overall selection of the all you can eat choices were a little lacking, with descriptions missing from the all you can eat menu that you need to cross reference the standard menu, but some sushi doesn't appear on the standard menu so you either need to guess or ask the waiter/waitress about it
Would I eat here again? Yes, I would, but I would temper my expectations going in and not expect anything more than standard fare
Atmosphere: 2
Food: 3
Service: 4
Great food in the restaurant and through the drive thru. Quick service and reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
We arrived around 6:30 and the place was busy. We were seated immediately and our waitress brought us some waters and then nothing for close to 10 minutes. 2 other tables were seated at the same time as us and they had appetizers already. Our waitresses had such an attitude towards us and we don’t know why. Overall their food was OK. The tuna they use is basic and had very little flavor. The spring rolls also had no flavor and were super greasy. Our daughter’s BF ordered the shrimp lomein and said it was delicious even though there was a literal cup of onions in the dish.
The set up for the all you can eat needs to be revised.
Atmosphere: 3
Food: 3
Service: 1
It was cold, the waiter barley understood me, and the sushi made me want to throw up in my mouth. They charge $25 per all you can eat for a person and that’s honestly overpriced for horrible sushi. Honestly, the Godzilla is horrible sushi and I do not recommend. It was cold in the building, and it smelt horrible. 1 star.
good food. nice staff
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Awesome food. Great service. Well lit!!
Was so excited to come to their re-opening since they had been closed for a while. I show up an hour before they close and all doors are closed. So I can to ask and they gave me a short answer that they’re not accepting orders and are closed for the rest of the night. This is unfortunate and upsetting.
We returned after 1 yaer. I can't believe the place burned. We loved this place so much ?
Atmosphere: 5
Food: 5
Service: 5
i miss you sakura i was resurrected with their food after tinker day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken, California Roll
I miss u, sushi place
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