I’ve wanted to try Salty Lobster since moving here & was SO disappointed. We spent $50 on one order of loaded crab fries and a lobster roll. The lobster roll was ok, but it was served on a hot dog roll and not at all worth the price. The crab fries were shockingly small. Cold crab topped with bacon bits on a tiny amount of fries. It was all…. Fine? Not $50 worth of fine. Not even $20 worth of fine
Atmosphere: 1
Food: 1
Service: 1
Greg Crapanzano
Guys cannot run a business. Massive line and they can’t cook. Telling people ten minutes even though it’s 30+ wait. We waited 75 minutes. Terrible service and small terrible food. Literally 4 French fries as the “combo” and almost zero meat. This place is absolutely SHAMEFUL and no one ever should support them.
Atmosphere: 1
Food: 1
Service: 1
Thomas Hunter
The owner doesn’t pay his employees. He also blocks anyone from his business page who tries to bring any of this to light. Disgusting business practices.
Atmosphere: 1
Food: 1
Service: 1
John F (Trick The Tramp)
Doesn't pay employees as promised for work on multiple verified occasions. Bad business practices, avoid this company.
Atmosphere: 1
Food: 1
Service: 1
Ryan Freeman
Overpriced, small portions and terrible mistreatment of their staff. Do not give them your money
Atmosphere: 2
Food: 1
Service: 2
OP
Went to the set up in Roanoke today on July 5th and was very disappointed. Compared to last year, the prices have went up and the quality of the food has went down tremendously. You HAVE to get a combo from them with fries, and you can’t get a standalone lobster roll, which is $25 (with tax ~$30. The lobster roll they give you comes with a cheap hotdog bun and almost shredded meat with no big chunks. The fries were undercooked, had NO seasoning and were very flimsy.
Once again, they were decent priced and good quality food in the past, but it seems that they’ve lost their way and have forgot what made them very popular in the first place.
Food: 1
Service: 1
Starfox
Slow service, rude owners, overpriced sandwiches, small portions, and can't seem to pay employee in a timely manner
Atmosphere: 1
Food: 1
Service: 1
John Wilson
Just had Salty’s Lobster & Company tonight 6/12/24. They were in my Midlothian, VA. Neighborhood tonight and I decided to stop by. I ordered a lobster roll and fries for $25 plus tax, and it wasn’t very good. Just to put things in perspective, I’ve been eating lobster rolls for over 40 years. The lobster was overcooked, tough, and lacked flavor. The fries were barely warm at best.
The man and woman working the food trailer were very friendly, and helpful, however the food was not on point.
Mowgli Starfox
if you can't pay your workers you got l no right being at festivals stick to the lowes parking lot
Elva N. Ntahonkuriye
Please come back! I am constantly searching for you hoping you guys are now open. We are in need of good seafood, Crab Du Jour is not seasoning their food like y’all do!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow Crab Legs Boil, The Classic Lobster Roll, Loaded Crab Fries
Please wash your hands, pull back your hair and WEAR GLOVES
Arin Sarris
Photos do not do justice to what is (for us at least) THE BEST lobster roll we have ever had. Salty’s was a good vendor at Blue Ridge Rock Festival 2022. We hope they are back again in 2023 so we have another opportunity to support and enjoy these amazing food crafts!!!
Atmosphere: 5
Food: 5
Service: 5
Robert Joseph Mastronardi
Overpriced, slow service, lacks flavor, questionable business practices, rude and snarky behavior towards customers.Tried this place for the first time at Salem Fair around 1pm, as a result of a referral from Empanada Nirvana's social media. Prices were not displayed that day, not sure why. Was pressured to buy a combo, even after being told no twice. An unhappy crowd quickly formed as a result of a poor setup, slow kitchen service, and confusion on price, with about 10 people waiting for food for 20+ minutes in the baking sun on hot asphalt, with another 10 standing in line for 10-15 minutes. Everyone waiting was grumbling and griping.Lobster size was small, lacked flavor. Likely a Market Cull, it was basically unseasoned tiny lobster meat on a low quality slice of buttered split-top texas toast. No sauce, no seasoning, just plain lobster. Boring ?Additionally, I encourage anyone who ordered from them outside of the City of Roanoke to check their receipts and pay attention to the taxed rate. Seems the owners are scraping each transaction by using a larger tax percentage, and pocketing the profit. How can Empanada Nirvana, who also was at the fair, charge the regular tax of 5.3% on their $22 five empanada special, but Salty's charges a 10.8% tax for a $22.99 lobster roll? ?When asked about their taxed rates, they blamed City of Roanoke for a meal tax, yet we were in Salem, and no other vendor charged us a 10.8% tax, so that doesn't make sense. They then chose to double down and mock constructive feedback provided to them through the Square app about their poor operating practices and how to improve their service & speed. Way to treat customers who pay your bills!The VA Department of Taxation will be interested in our report in regards to Salty Soul, LLC.
Atmosphere: 1
Food: 1
Service: 1
Eddie Mastronardi
Brought an issue to their attention via the square app review us email that you can leave and the owner responded back unprofessionally and rude bc I rated 5/10 and stated their service times were poor and the quality was meh for the price and they don’t even post prices at their truck.
If you don’t want feedback and can’t handle the opinions of the public (i.e. your customers) and are so offended …either don’t ask for it or don’t reply.
Can’t wait to see you go out of business..the name of your business lives up to your attitude, SALTY.
0/0 stars!
I’ve wanted to try Salty Lobster since moving here & was SO disappointed. We spent $50 on one order of loaded crab fries and a lobster roll. The lobster roll was ok, but it was served on a hot dog roll and not at all worth the price. The crab fries were shockingly small. Cold crab topped with bacon bits on a tiny amount of fries. It was all…. Fine? Not $50 worth of fine. Not even $20 worth of fine
Atmosphere: 1
Food: 1
Service: 1
Guys cannot run a business. Massive line and they can’t cook. Telling people ten minutes even though it’s 30+ wait. We waited 75 minutes. Terrible service and small terrible food. Literally 4 French fries as the “combo” and almost zero meat. This place is absolutely SHAMEFUL and no one ever should support them.
Atmosphere: 1
Food: 1
Service: 1
The owner doesn’t pay his employees. He also blocks anyone from his business page who tries to bring any of this to light. Disgusting business practices.
Atmosphere: 1
Food: 1
Service: 1
Doesn't pay employees as promised for work on multiple verified occasions. Bad business practices, avoid this company.
Atmosphere: 1
Food: 1
Service: 1
Overpriced, small portions and terrible mistreatment of their staff. Do not give them your money
Atmosphere: 2
Food: 1
Service: 2
Went to the set up in Roanoke today on July 5th and was very disappointed. Compared to last year, the prices have went up and the quality of the food has went down tremendously. You HAVE to get a combo from them with fries, and you can’t get a standalone lobster roll, which is $25 (with tax ~$30. The lobster roll they give you comes with a cheap hotdog bun and almost shredded meat with no big chunks. The fries were undercooked, had NO seasoning and were very flimsy.
Once again, they were decent priced and good quality food in the past, but it seems that they’ve lost their way and have forgot what made them very popular in the first place.
Food: 1
Service: 1
Slow service, rude owners, overpriced sandwiches, small portions, and can't seem to pay employee in a timely manner
Atmosphere: 1
Food: 1
Service: 1
Just had Salty’s Lobster & Company tonight 6/12/24. They were in my Midlothian, VA. Neighborhood tonight and I decided to stop by. I ordered a lobster roll and fries for $25 plus tax, and it wasn’t very good. Just to put things in perspective, I’ve been eating lobster rolls for over 40 years. The lobster was overcooked, tough, and lacked flavor. The fries were barely warm at best. The man and woman working the food trailer were very friendly, and helpful, however the food was not on point.
if you can't pay your workers you got l no right being at festivals stick to the lowes parking lot
Please come back! I am constantly searching for you hoping you guys are now open. We are in need of good seafood, Crab Du Jour is not seasoning their food like y’all do!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow Crab Legs Boil, The Classic Lobster Roll, Loaded Crab Fries
Restaurantji Recommends
Sooo delicious!
Please wash your hands, pull back your hair and WEAR GLOVES
Photos do not do justice to what is (for us at least) THE BEST lobster roll we have ever had. Salty’s was a good vendor at Blue Ridge Rock Festival 2022. We hope they are back again in 2023 so we have another opportunity to support and enjoy these amazing food crafts!!!
Atmosphere: 5
Food: 5
Service: 5
Overpriced, slow service, lacks flavor, questionable business practices, rude and snarky behavior towards customers.Tried this place for the first time at Salem Fair around 1pm, as a result of a referral from Empanada Nirvana's social media. Prices were not displayed that day, not sure why. Was pressured to buy a combo, even after being told no twice. An unhappy crowd quickly formed as a result of a poor setup, slow kitchen service, and confusion on price, with about 10 people waiting for food for 20+ minutes in the baking sun on hot asphalt, with another 10 standing in line for 10-15 minutes. Everyone waiting was grumbling and griping.Lobster size was small, lacked flavor. Likely a Market Cull, it was basically unseasoned tiny lobster meat on a low quality slice of buttered split-top texas toast. No sauce, no seasoning, just plain lobster. Boring ?Additionally, I encourage anyone who ordered from them outside of the City of Roanoke to check their receipts and pay attention to the taxed rate. Seems the owners are scraping each transaction by using a larger tax percentage, and pocketing the profit. How can Empanada Nirvana, who also was at the fair, charge the regular tax of 5.3% on their $22 five empanada special, but Salty's charges a 10.8% tax for a $22.99 lobster roll? ?When asked about their taxed rates, they blamed City of Roanoke for a meal tax, yet we were in Salem, and no other vendor charged us a 10.8% tax, so that doesn't make sense. They then chose to double down and mock constructive feedback provided to them through the Square app about their poor operating practices and how to improve their service & speed. Way to treat customers who pay your bills!The VA Department of Taxation will be interested in our report in regards to Salty Soul, LLC.
Atmosphere: 1
Food: 1
Service: 1
Brought an issue to their attention via the square app review us email that you can leave and the owner responded back unprofessionally and rude bc I rated 5/10 and stated their service times were poor and the quality was meh for the price and they don’t even post prices at their truck. If you don’t want feedback and can’t handle the opinions of the public (i.e. your customers) and are so offended …either don’t ask for it or don’t reply. Can’t wait to see you go out of business..the name of your business lives up to your attitude, SALTY. 0/0 stars!
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