Starbucks
2112 Colonial Ave SW, Roanoke
(540) 343-0190
Recent Reviews
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Good location with enthusiastic staff. They are always kind and willing to serve!
Atmosphere: 5
Food: 5
Service: 5
Eh, it's overpriced for the quality of the products
Atmosphere: 2
Food: 1
Service: 3
To the young lady that just serviced me you have horrible absolutely horrible service. As a Dasher waiting does not impact me however it does impact the customers. All customers deserve to receive whatever they ordered hot and fresh. Not to mention in a timely manner you should attend to everyone in the proper manner.
Edit: Thank you for getting back with me. I would simply like to address that my issue was never the wait time. My issue is that my order was complete. The young lady went out of her way to purposely be a jerk after I informed her that I had been waiting for quite some time and had not been addressed. I then gave her the name of my order. She then went out of her way to pack up someone else's order in front of my customers order . Due to her horrible attitude and ridiculous behavior my customer as well as your customer suffered. She is not doing her job properly.
I am not a go to starbucks everyday person. i went two days in a row and ordered the same drink with two totally different results. Day 1, Nitro something drink - chilled in a plastic cup, no ice, tasted great. Day 2, same cup, about 3 oz's of Nitro and the cup packed with ice. the taste was not as good as the day before. I would have expected consistency. The person on the inside day one, came over from the drive-thru to help and was great. Day 2, person in drive-thru seemed like it was a bother that i came to the window.
Atmosphere: 1
Food: 1
Service: 2
A good Starbucks fast service and delivery many seats to sit at. Associates are very friendly. They could add more tables for the sitting area otherwise a good place to get coffee.
Parking: Parking is a little difficult to find as there aren't many spots, but the drive thru was busy.
Atmosphere: 4
Food: 5
Service: 5
Refused to make $30 worth the change from a $20 dollar order at 11 am stating they didn’t want to give us little bills. Your a multi million dollar franchise in a high traffic area. You should be able to break a 50 dollar bill.
They never seem to get their cold foam right. Watered down almost.
Atmosphere: 4
Food: 3
Service: 5
My specialty drink was piping hot. The shot of espresso was promptly added before the shot died. The staff was knowledgeable and made a great recommendation for the egg bites. I tried the potato and chives. It was very tasty! They were a bit crumbly, but since I ate in, it didn't matter. I will return to this Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Great seating. Family game night was awesome upstairs.
Atmosphere: 5
Food: 5
Service: 5
Went with Daughter had fun.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Coffee
Restaurantji Recommends
Sitting outdoors on a beautiful day enjoying an iced coffee with a friend just makes everything feel well with the world.
Dietary restrictions: Choices for all dietary needs.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Starbucks Iced Coffee Blend
Staff is pleasant, bathroom is in horrible condition
Atmosphere: 2
Cozy place nice staff
Atmosphere: 5
Food: 5
Service: 5
Every time i visit this location, i'm greeted with a smile and a nice greeting. The staff here really do go above and beyond, and that's what you want at any business establishment that you frequent. This location's employees are always polite, professional, and very knowledgeable of the area. We (my wife and I) always inquire about what to see and/or do in the area, and the suggestions we've been given have always been enjoyed! It's comfortable, usually quiet, always clean, and just a great spot to enjoy your coffee that you just purchased to your liking. Don't forget to tip! ??
Parking: Parking can sometimes be difficult because of the high amount of traffic at this location......... especially with a very nice bar right next door! Also, the hospital is very close.......so that adds to the frequency of visitors here as well.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Coffee Cup, Bacon Gouda & Egg Sandwich, Spinach Feta & Egg White Wrap
This is the only Starbucks I’ve been to with a loft. This review obviously rates their excellent drinks and customer service, but I wanted to note that I appreciate their diaper stations very very much. My daughter did too. Very clean place overall. They remade my drink which was taken by somebody else without a single question!
Atmosphere: 5
Food: 5
Service: 5
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