Subway
3940 Valley Gateway Blvd Suite 4, Roanoke
(540) 982-7827
Recent Reviews
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2nd time in a row they had only Italian bread. This time only enough for 3 ft longs & 1 6inch. It was only 6:45 pm. Bread was not toasted but so crunchy it hurt my mouth. Like it was toasted earlier & put back on the rack. Ate 1/4 & threw away the rest. I won’t be back for a 3rd try. How does a sub shop not have bread? Another sub shop is down the street. More expensive but they know how to manage the place.
Food: 1
Service: 4
Never had this happen before, but bread must have been made 2 days ago. It was so stale it just crumbled. Veggies were not fresh either.
Atmosphere: 1
Food: 1
Service: 1
Employees are very rude found a hair in my food asked to have it remade and manage was rude
Atmosphere: 1
Food: 1
Service: 1
I've ordered out at this location a few times now. Really can't complain. I usually order with the app and choose curbside pickup. There's no dedicated curbside pickup parking spaces, and the parking lot is usually full. This is something that can be improved on. The subs are good, along with friendly service. Even better, when Subway has a buy one, get one free, depending on what you order, one can get 2 foot longs for less than $12 dollars. Overall 4 ?
Parking: No dedicated parking spots for curbside pickup.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: All-American Club, Rotisserie-Style Chicken
I got a really odd combo (it’s my favorite I always get it) and the guy working didn’t judge me for once (like other people at other subways) and said “you like what you like it’s fine” it made me giggle a bit so thanks for making me feel comfortable to order what I want. likely I will return to this specific location.
Atmosphere: 5
Food: 5
Service: 5
Ordered through Door Dash. Since when was a BLT Wrap a flatbread sandwich!!!!!! I ordered a wrap not flatbread. Here us a picture of what I got. Called Subway and Got Hung up on three times!!!
Food: 1
Service: 1
I HAVE BEEN A LOYAL CUSTOMER OF THIS STORE FOR YEARS NOW. EVER SINCE THIS YOUNG GIRL STARTED WORKING THERE SHE IS SKIMPY ON THE AMOUNT OF MEAT ON MY SUB, AND SHE IS VERY ROOD AND GREEDY. COME TO FIND OUT, SHE IS THE MANAGER THERE AND SHE IS DOING THIS TO SCAM A FEW EXTRA DOLLLARS FOR HERSELF. GREED IS BLIND, IT IS SO SAD THAT PEOPLE LIKE HER HAVE NO RESPECT FOR LOYAL PAYING CUSTOMERERS.
It's a fast food like sandwich shop what do you
Atmosphere: 3
Food: 5
Service: 3
Whole wheat bread was stale and ingredients did not look fresh.
Atmosphere: 4
Food: 3
Service: 4
Very disappointed with subway..I came to store and purchased a 6” tuna. When I returned to office to eat. Take the bread apart to see if there was meat on sandwichI paid $13for a toasted piece of bread. Store is clean, service was ok but will not return to subway
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
Well the new owners suck had me pay for a drink and a bottle drink cause they was out of the fountain lemonade charged me for that and the manager walked in that made them charge me for that cause they was out of lemonade plus u cannot get mozzarella cheese on a pepperoni sub prices are redulalas and can get it cheaper in vinton subway and the manager bri was very disrespectful raised her voice at me and asked me what I said to my understanding they are under new management and I never had this problem when the old owners had it was gonna get a job there but they are so disrespectful I'm not gonna put my application in
Parking: To many people that shop for a parking spot
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Italian
Loving the Subway Series
when I first checked the time it said 11. I got to the store and it's closed the sign says close at 10 pm it's 9 pm would give no stars if possible
Atmosphere: 3
Food: 5
Service: 1
Why tell me on the phone AS IM SITTING IN THE LOT that y’all close at 8:00 (it’s 7:48) and when I walk to the door immediately after, she looked at me through the glass and said nope we’re closed? Make it make sense.
The staff was nice, however they made my kid's sandwich 2.5" long instead of the full 4".The first staff member had mistakenly cut a full loaf in half (6"), then the staff member at the register informed them the kids sandwich is 1/3 of a loaf, then instructed the person to cut the 6" piece in half again, and proceeded to make the sandwich with that.I tried to explain that the sandwich they were giving me was too small, to which their response was "we don't set the sizes or prices" and that the sandwich was the "correct size".I get that it's a hassle to get another bread loaf from the warmer, but I also want the other two inches of the sandwich I just paid for. To be fair they gave him a free cookie, but still. The Chic Fil A Packet is for scale. When I got home I measured the sandwich - 2.5"So I guess if you want a sandwich from this place, make sure they give you the right size.
Atmosphere: 4
Food: 3
Service: 2
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