Subway

3940 Valley Gateway Blvd Suite 4, Roanoke
(540) 982-7827

Recent Reviews

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Zay Noble

Terrible service, got mad when I couldn’t hear him. Will not be coming back.

Atmosphere: 1

Food: 2

Service: 1

Old Mountain Enterprise

Do not order online here. They didn't have the order ready more concerned about the customers in line. When they finally made my subs 45 minutes later they said they ran out of my food but I heard a customer in line gets the same thing I ordered an hour ago.

Atmosphere: 1

Food: 1

Service: 1

Chris Schwallenberg

So on 04/29/25 wife ordered on the Subway App 3 ft long subs, young lady called her to say they have no bread only the flatbread. We agreed and proceeded with our order, picked up headed home. Next time I run out of toilet paper flat bread from Subway will work.

Atmosphere: 1

Food: 1

Service: 1

Matt Sayers

Store says open till night arrive at 8:30 locked up tight

Sulyn Broyles

2nd time in a row they had only Italian bread. This time only enough for 3 ft longs & 1 6inch. It was only 6:45 pm. Bread was not toasted but so crunchy it hurt my mouth. Like it was toasted earlier & put back on the rack. Ate 1/4 & threw away the rest. I won’t be back for a 3rd try. How does a sub shop not have bread? Another sub shop is down the street. More expensive but they know how to manage the place.

Food: 1

Service: 4

Cindy Brammer

Never had this happen before, but bread must have been made 2 days ago. It was so stale it just crumbled. Veggies were not fresh either.

Atmosphere: 1

Food: 1

Service: 1

540 540

Employees are very rude found a hair in my food asked to have it remade and manage was rude

Atmosphere: 1

Food: 1

Service: 1

Encompass Services

I've ordered out at this location a few times now. Really can't complain. I usually order with the app and choose curbside pickup. There's no dedicated curbside pickup parking spaces, and the parking lot is usually full. This is something that can be improved on. The subs are good, along with friendly service. Even better, when Subway has a buy one, get one free, depending on what you order, one can get 2 foot longs for less than $12 dollars. Overall 4 ?

Parking: No dedicated parking spots for curbside pickup.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: All-American Club, Rotisserie-Style Chicken

Kourtnee D

I got a really odd combo (it’s my favorite I always get it) and the guy working didn’t judge me for once (like other people at other subways) and said “you like what you like it’s fine” it made me giggle a bit so thanks for making me feel comfortable to order what I want. likely I will return to this specific location.

Atmosphere: 5

Food: 5

Service: 5

Stephanie Guercin

Ordered through Door Dash. Since when was a BLT Wrap a flatbread sandwich!!!!!! I ordered a wrap not flatbread. Here us a picture of what I got. Called Subway and Got Hung up on three times!!!

Food: 1

Service: 1

Thomas Bunting

I HAVE BEEN A LOYAL CUSTOMER OF THIS STORE FOR YEARS NOW. EVER SINCE THIS YOUNG GIRL STARTED WORKING THERE SHE IS SKIMPY ON THE AMOUNT OF MEAT ON MY SUB, AND SHE IS VERY ROOD AND GREEDY. COME TO FIND OUT, SHE IS THE MANAGER THERE AND SHE IS DOING THIS TO SCAM A FEW EXTRA DOLLLARS FOR HERSELF. GREED IS BLIND, IT IS SO SAD THAT PEOPLE LIKE HER HAVE NO RESPECT FOR LOYAL PAYING CUSTOMERERS.

John

It's a fast food like sandwich shop what do you

Atmosphere: 3

Food: 5

Service: 3

Vanessa Fedor

Whole wheat bread was stale and ingredients did not look fresh.

Atmosphere: 4

Food: 3

Service: 4

nathan wright

Very disappointed with subway..I came to store and purchased a 6” tuna. When I returned to office to eat. Take the bread apart to see if there was meat on sandwichI paid $13for a toasted piece of bread. Store is clean, service was ok but will not return to subway

Atmosphere: 2

Food: 1

Service: 3

Melanie Lewis

Well the new owners suck had me pay for a drink and a bottle drink cause they was out of the fountain lemonade charged me for that and the manager walked in that made them charge me for that cause they was out of lemonade plus u cannot get mozzarella cheese on a pepperoni sub prices are redulalas and can get it cheaper in vinton subway and the manager bri was very disrespectful raised her voice at me and asked me what I said to my understanding they are under new management and I never had this problem when the old owners had it was gonna get a job there but they are so disrespectful I'm not gonna put my application in

Parking: To many people that shop for a parking spot

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Spicy Italian

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