Subway
3940 Valley Gateway Blvd Suite 4, Roanoke
(540) 982-7827
Recent Reviews
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Left multiple things off every sandwich. Didn't follow instructions from subway app. Forgot the cookie. And mine was inedible because I asked for 'less' honey mustard and got a honey mustard sandwich. See photo.
Food: 1
Cheryl and team at this shop are great. Food is fresh...service is fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Food is good but what is with the service? Is there only 1 employee who works here every night? With an awful attitude at that. If that's so then its a terrible business.
Stay AWAY
Atmosphere: 1
Food: 1
Service: 1
My husband and I come to this location weekly. The location is clean, food is fresh and the service is great. A special thumbs up to the employees Richard and Diego who go the extra mile to make sure we are satisfied. Having employees like them are a definite asset and they should be commended!!!
Atmosphere: 5
Food: 5
Service: 5
Manager is not an actual manager. They let their employees do whatever they want. Their dirty and don’t clean store don’t come here.
Atmosphere: 1
Food: 1
Service: 1
Employee touched her hair and worked the register while gloved, did not change gloves and made customers subs......I allowed my kids to see the teachable moment and we left......
Such a shame how this location has went from really great to what it is now. Super rude employees and not a place that you want to spend your money…go elsewhere!
Service: 1
Nice and clean place, very fast service and tasty sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Terrible service, got mad when I couldn’t hear him. Will not be coming back.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Do not order online here. They didn't have the order ready more concerned about the customers in line. When they finally made my subs 45 minutes later they said they ran out of my food but I heard a customer in line gets the same thing I ordered an hour ago.
Atmosphere: 1
Food: 1
Service: 1
So on 04/29/25 wife ordered on the Subway App 3 ft long subs, young lady called her to say they have no bread only the flatbread. We agreed and proceeded with our order, picked up headed home. Next time I run out of toilet paper flat bread from Subway will work.
Atmosphere: 1
Food: 1
Service: 1
Store says open till night arrive at 8:30 locked up tight
2nd time in a row they had only Italian bread. This time only enough for 3 ft longs & 1 6inch. It was only 6:45 pm. Bread was not toasted but so crunchy it hurt my mouth. Like it was toasted earlier & put back on the rack. Ate 1/4 & threw away the rest. I won’t be back for a 3rd try. How does a sub shop not have bread? Another sub shop is down the street. More expensive but they know how to manage the place.
Food: 1
Service: 4
Never had this happen before, but bread must have been made 2 days ago. It was so stale it just crumbled. Veggies were not fresh either.
Atmosphere: 1
Food: 1
Service: 1
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