The GM at subway on plantation (Sara) is a bundle of energy that runs a tip top restaurant with service way beyond that of other Subway's, in the area, Sara also is the GM of two other locations in Roanoke that are run equally as well. She has support from the employees and is very supportive to them also. Want something good for lunch?Visit the Subway on plantation and you won't be sorry. .
Atmosphere: 5
Food: 5
Service: 5
Arthur Carter
The older guy was a little rude, I guess he was the only one working. The girl was in the back doing something. Restaurant was pretty clean. Shady people coming in to order, I guess it was because it is near the towers Kroger. The staff needs to be trained on respect and how to talk to the customers.
Atmosphere: 3
Food: 4
Service: 2
Carl
Food is ok they buy need to add more meat if you pay for extra then where is the extra? But what get me is the little girl manager there she is rude and has a smart mouth and the way she talks to her other employees is crazy. it a job lady not a slave camp if you treated your workers with the way you wanted to be treated it might work out better and I have been going there for many years many times I see her outside beside the building smoking and on the phone then go back in and tell the others when they ask for a break she says can you see I'm on my break wow you have breaks many times all day even driving by I look over and there you are outside smoking try working
Atmosphere: 2
Food: 2
Service: 2
Donald Gordon
Store manger Sarah is rude
Atmosphere: 1
Food: 3
Service: 1
Taylor Lloyd
When there today to get 1 simple sandwhich most likely would have taken 5 mins at most, lady told me she was doing a big order and could stop for 5 mins to acquire another customer
Atmosphere: 1
Service: 1
540 540
Rude employees
Atmosphere: 2
Food: 2
Service: 1
Sherri Smith
The workers were diligently preparing our food with a good attitude despite the broken AC 80 degree temperature inside Must eat outside. My concern is the health and welfare of the people working. Where are the owners ? Shut it down or fix it !
Atmosphere: 1
Food: 5
Service: 5
Lucretia Zeno
Awesome building for a Subway!
Atmosphere: 5
Recommended dishes: White Chip Macadamia Nut
jeffery williams
Our server paid attention to every detail of our requests;)
Pretty consistent chain, usually don’t have any problems but I just found a twist tie, like a plastic bread tie, in my sub. So that’s obviously a problem.
Atmosphere: 4
Food: 2
Service: 3
William St Clair
Certainly, here's a revised version:"I am writing to express my disappointment with the service I received at your Towers location yesterday. Upon entering, my companions and I were impressed by the cleanliness and design of the establishment. Eager to support the company, we decided to purchase two subs totaling $40. However, our experience quickly soured when we encountered unprofessional and disrespectful behavior from one of your 'Sandwich Artists.'Despite the upscale appearance of the location, the quality of service did not match our expectations. The individual in question, whom I can only describe as a 'white bearded gremlin,' was exceptionally rude when we requested a double Philly and a standard Italian sub. Instead of accommodating our request, he dismissively responded with, 'Do you see that on our menu?' before refusing to prepare the subs as requested.This encounter left a lasting negative impression, and I feel compelled to escalate the matter to corporate. Such behavior is unacceptable and tarnishes the reputation of your brand. I strongly believe that steps should be taken to address this issue, including possible termination of the employee involved.In conclusion, I urge you to take swift and decisive action to ensure that all staff members uphold the standards of professionalism and customer service expected from your company. Customers should feel valued and respected during their visits to Subway, regardless of the location. Thank you for your attention to this matter."
Atmosphere: 1
Food: 1
Service: 1
Paul VanWagoner
The kids working here made me a pizza sub even though it wasn't on the menu. Above and beyond customer service is why I'll go back.
Food: 5
Service: 5
Gene Chewning
Peter's creek road beside JD Byrider is the best an most consistent Subway I think.they do a great job an always clean.
Conor Stclair
Came around 730, had most of the items put up said they were out of meatballs. Seems to me they were putting stuff up early and didnt wanna get it
The GM at subway on plantation (Sara) is a bundle of energy that runs a tip top restaurant with service way beyond that of other Subway's, in the area, Sara also is the GM of two other locations in Roanoke that are run equally as well. She has support from the employees and is very supportive to them also. Want something good for lunch?Visit the Subway on plantation and you won't be sorry. .
Atmosphere: 5
Food: 5
Service: 5
The older guy was a little rude, I guess he was the only one working. The girl was in the back doing something. Restaurant was pretty clean. Shady people coming in to order, I guess it was because it is near the towers Kroger. The staff needs to be trained on respect and how to talk to the customers.
Atmosphere: 3
Food: 4
Service: 2
Food is ok they buy need to add more meat if you pay for extra then where is the extra? But what get me is the little girl manager there she is rude and has a smart mouth and the way she talks to her other employees is crazy. it a job lady not a slave camp if you treated your workers with the way you wanted to be treated it might work out better and I have been going there for many years many times I see her outside beside the building smoking and on the phone then go back in and tell the others when they ask for a break she says can you see I'm on my break wow you have breaks many times all day even driving by I look over and there you are outside smoking try working
Atmosphere: 2
Food: 2
Service: 2
Store manger Sarah is rude
Atmosphere: 1
Food: 3
Service: 1
When there today to get 1 simple sandwhich most likely would have taken 5 mins at most, lady told me she was doing a big order and could stop for 5 mins to acquire another customer
Atmosphere: 1
Service: 1
Rude employees
Atmosphere: 2
Food: 2
Service: 1
The workers were diligently preparing our food with a good attitude despite the broken AC
80 degree temperature inside
Must eat outside.
My concern is the health and welfare of the people working.
Where are the owners ?
Shut it down or fix it !
Atmosphere: 1
Food: 5
Service: 5
Awesome building for a Subway!
Atmosphere: 5
Recommended dishes: White Chip Macadamia Nut
Our server paid attention to every detail of our requests;)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
The Philly Cheesesteak is really good.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Pretty consistent chain, usually don’t have any problems but I just found a twist tie, like a plastic bread tie, in my sub. So that’s obviously a problem.
Atmosphere: 4
Food: 2
Service: 3
Certainly, here's a revised version:"I am writing to express my disappointment with the service I received at your Towers location yesterday. Upon entering, my companions and I were impressed by the cleanliness and design of the establishment. Eager to support the company, we decided to purchase two subs totaling $40. However, our experience quickly soured when we encountered unprofessional and disrespectful behavior from one of your 'Sandwich Artists.'Despite the upscale appearance of the location, the quality of service did not match our expectations. The individual in question, whom I can only describe as a 'white bearded gremlin,' was exceptionally rude when we requested a double Philly and a standard Italian sub. Instead of accommodating our request, he dismissively responded with, 'Do you see that on our menu?' before refusing to prepare the subs as requested.This encounter left a lasting negative impression, and I feel compelled to escalate the matter to corporate. Such behavior is unacceptable and tarnishes the reputation of your brand. I strongly believe that steps should be taken to address this issue, including possible termination of the employee involved.In conclusion, I urge you to take swift and decisive action to ensure that all staff members uphold the standards of professionalism and customer service expected from your company. Customers should feel valued and respected during their visits to Subway, regardless of the location. Thank you for your attention to this matter."
Atmosphere: 1
Food: 1
Service: 1
The kids working here made me a pizza sub even though it wasn't on the menu. Above and beyond customer service is why I'll go back.
Food: 5
Service: 5
Peter's creek road beside JD Byrider is the best an most consistent Subway I think.they do a great job an always clean.
Came around 730, had most of the items put up said they were out of meatballs. Seems to me they were putting stuff up early and didnt wanna get it
Atmosphere: 1
Food: 1
Service: 1
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