The Cookie Store

4802 Valley View Boulevard Northwest LE 235, Roanoke
(540) 366-2795

Recent Reviews

Tamera Ferguson

Deliciously Fun! Especially love the Cream frosted Chocolate Brownies and the Customized Edible Photo Cookie Cakes! Everyone Loves them, not to mention the thrill of seeing their custom photo on their cake!

Melancholy “Kangaruex” Mayhem

Sugar cookies are not a thing. Quit trying to make them a thing. Bring us a Crumbl!!

Atmosphere: 2

Food: 1

Service: 1

Emily Gallows

LOVE this place!

Nick

Had some best cookies and best cookies deals. If you past by defiantly stop.

Erica Campbell

I’ve been searching for a cookie that is close to the cookie that I had in the 90’s in the Charlottesville Fashion Square Mall as a kid. And one bite on your M&M cookie and it took me back to all those days going back to my local mall to get those cookies. I will definitely be back :)

Cassie Ware

The employees are very nice and attentive but the cookies are hit or miss. Sometimes they are soft and fresh but most times, like today all 6 of my mini cookies were dry and not that fresh. The 6$ would have been better spend at a grocery store bakery for 12 full size cookies for the same price. ?‍♀️

Tara Beeman

Great cookies!! I will say they used the wrong dough for one of my cookie cake orders , but they made up for it with no charge and some cookies of the dough we wanted! Mistakes happen, they took ownership and handled it well!!

D-NA 23isme

$10.13 for 4 basic cookies. Nothing close to A Haute Cookie in the ATL. You could get the same experience from a $2.50 pack of refrigerated cookie dough.

Hillary D.

It was my first time trying The Cookie Store and had to go with a classic so i tried their chocolate chip cookie. Absolutely delicious! Soft and very moist! If you are ever at Valleyview Mall, make sure you stop over the The Cookie Store and try a their cookies, you will not be disappointed!

Mark Wyssbrod

Sweet Treat! Friendly Service :)

Andrea Burney

They’re cookies are always stale and hard. I was told they use 3 day old cookies and have bug traps in the back.

Elle Copperman

wish I could leave 0 stars. the guy in charge gave me a HUGE attitude for asking for a cup of warm water to make a bottle for my child. he did NOT have the holiday spirit. also, their cookies are tasteless, and employees look miserable.

Kelly Melissa Prim

way overpriced junk, and really oppressive employee practices, what kind of store refuses to let people see their families at the holidays for 3 years straight?

Marilyn McGhee Meador

I have been a customer since they opened. Kelley is wonderful about finding what I want. All their employees are great. Highly recommend. Always have a wonderful experience dealing with them. I rate the store, their selection of Pandora & employees helpfulness & friendly personalities a 10 plus.

Matthew Harris

They are always on point on what I'm looking for. If they don't have in store, they will order for you. The selection of quality products are amazing and getting bigger and better. The best thing is the customer service they provide A++. Now on my wife's 3rd bracelet, perfection every time!! Thanx for making it easy to shop for my wife!

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