The Hatch
32 Market Square SE, Roanoke
(540) 566-4058
Recent Reviews
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Jami Lee worked hard to give good service. They were busy food was great service was awesome.
Atmosphere: 4
Food: 5
Service: 5
The good: the fried cauliflower was very tasty and the shrimp on my po boy was absolutely delicious.
The bad: service took forever, despite the restaurant only being about half full. My girlfriend and I ordered an app of fried cauliflower and a catfish and shrimp po boy respectively. It took about an to get our sandwiches. As I mentioned, the shrimp on mine was delicious, however the bun was lackluster, the other toppings (lettuce and tomato) were sparse and haphazardly strewn on the bun, and they forgot to put sauce on it. For $15 I expected more than a cold, lame bun and 4 shrimp.
It also seems like they offer 10% discounts on your bill in exchange for 5 star reviews (based on a Reddit post my girlfriend found); so be wary of positive reviews you see posted.
Conclusion: I expected much better from a Roanoke staple. Seems like they're coasting on reputation at this point. Expect your meal to really much longer than expected.
Atmosphere: 3
Food: 2
Service: 2
Aubrey was fun, attentive, and we enjoyed our brunch!
Atmosphere: 5
Food: 5
Service: 5
Same sweet dressing on the poor boy as on every other sandwich, random parsley on my breakfast waffle, two servers for the whole restaurant at lunch - they were certainly pleasant, but the food was disappointing.
Atmosphere: 3
Food: 3
Service: 3
Delicioso. Thank you Brandi
Atmosphere: 5
Food: 5
Service: 5
Valencia was a great server
Atmosphere: 4
Food: 3
Service: 5
Autumn was a fantastic server. She even helped us plan the rest of our date nights activity. Very friendly and attentive. Thanks for the extra honey butter. So good!
Atmosphere: 5
Food: 5
Service: 5
The hatch sandwich was AMAZING! service was fast and brandy was super nice.
Atmosphere: 5
Food: 5
Service: 5
In for a wedding great bartenders, nice to look at. Thanks Autumn
Atmosphere: 5
Food: 5
Service: 5
We came in from out of town and this place was a huge let down. From the hostess trying to find a table for us, to the entire dining experience, I would not recommend. Our waitress Chastity was kind and did her job well. However, the cleanliness of this place took away from the experience. Our napkins that held our utensils were covered in stains from multiple uses before us. We ordered hush puppies and one of them was cooked with a piece of plastic in it. The small plates offered to us were dirty and we couldn’t eat off of one of them, so we opted to not use it. The rims of our cups were also so dirty, im glad that straws were offered to us.
For the price of this place and the expectations we had, we left incredibly disappointed. The taste of the food was lost in the entire experience.
The staff that are responsible for the cleanliness of this restaurant need to put forth more effort.
Atmosphere: 1
Food: 2
Service: 4
Restaurantji Recommends
Autumn was an amazing server and we had a wonderful evening out!
Atmosphere: 5
Food: 5
Service: 5
Jamilee was a great!
Atmosphere: 5
Food: 5
Service: 5
Food was great! We had catfish, shrimp po’boy and salad. Brandy, our server, was such a pro. She got our order correct without writing anything down!
Atmosphere: 5
Food: 5
Service: 5
Autumn was amazing and so nice!
Atmosphere: 5
Food: 5
Service: 5
Had a bite this afternoon sat outside to enjoy the sun and atmosphere, my server was Chassidy she was excellent. She exemplified the definition of T.I.P. to ensure promptness!! The wings were great and so was the sauce Pinapple teriyaki. This restaurant has a variety of food. They seem to have some of their own signature sauces that they put on the chicken and some kind of spice they put on top of the collard greens. It’s a creative restaurant. I might not love all the food, but I definitely respect the fact they are trying to be creative! If you’re coming in here, ask for Chassidy cause she’s great and make sure you tip promptly at least 20%.
Atmosphere: 5
Food: 5
Service: 5
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