I've been to this location three times and each time they have no Frosties. The service is poor as well....
Atmosphere: 1
Food: 1
Service: 1
Nvr Dwn
Called and asked if they were open. I was told yes. Showed up at 640 lights off inside and no one answering the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Joey Blankenship
We went and ordered 3 breakfast biscuits and 3 potato wedges nobody else there but us took forever to get the food and when we got home the order was wrong. How hard is it to read a monitor?
Atmosphere: 2
Food: 2
Service: 2
Didi Newman
Don't give you all your food or don't give you the items you need for stuff like your salad. I ordered a pecan salad didn't get the pecans or dressing. I requested no blue cheese cause I'm allergic and paid extra for shredded cheese, but they left the blue cheese and didnt give mr shredded cheese. Making a corporate conplaint since this is a safety issue at this point. No wonder they only have 3 stars. Need better employees. Food is old and stale. Usually I get food at the electric location. Their service and quality is 100 times better.
Atmosphere: 1
Food: 1
Service: 1
Morgan Perdue
Waited in line for 15 minutes in a 3 person line for a salad!!! We got to to the window and the girl immediately gave us attitude. I have worked in fast food for years and know that some days are harder than others, but I do not put that on my guests. I also tried to use an offer on the app for $2 off a salad it took the girl 3 trips to the back to get the manger to even get that to work. After the long wait I expected an apology out of someone but all I got was an eye roll.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Taco Salad
Jason Dillon
Took 30 minutes for 4 burgers on New Year’s
Atmosphere: 1
Service: 1
aj hess
The worst wendys in all of roanoke, filthy, and not a single employee is there to do any type of work doing drugs outside as you sit in the drive thru. I wish I could give 0 stars this place needs to be investigated
Atmosphere: 1
Food: 1
Service: 1
Desi Braswell
I don't know what happened to this Wendy's, but I am so pissed off because I ordered me some food just today, and the door dash brought it to me, and he was a nice dude, but I paid for my food, and he came up to almost 40 something dollars, and I only got 3 things of it, and it pissed me off, so bad I am really bad with trying to put everything all together, I would rather go someplace else, then have to sit here and keep ordering something that is so close to me if they can't get their own stuff right
Virginia (Stella Luna)
Manager was yelling at a door dash driver trying to calmly complain about about how door dash orders are regularly stolen from that location and it's apparently effecting his job or something. I don't know exactly she just screamed "you're not one of my employees" and stormed off like a disgruntled child. Truly a nightmare of a woman.
Atmosphere: 1
Food: 1
Service: 1
Cliff
It's fast food. It is better than other FF choices in the area but like most FF places to eat it should not be your first choice. The service was fast.
Tonight I went threw drive threw and the young girl had no customer service at all
Atmosphere: 1
Service: 1
Recommended dishes: French Fries
Brenda W
Jr cheese deluxe had no cheese it was plain meat n bun with a glob of mayo on it i threw in the trash after i called n tryied to get them to fix it they just wouldnt answer the phone n when they did pick up the phone they would just hang up the phone its not hard to make a jr cheese burger the right way who wants to eat a plain burger with a glob of mayo thats no mistake there they knew what they did was wrong taken my money going else were
Food: 1
Ryan Hunter
Took a while to get my order in but the food was fresh
Atmosphere: 3
Food: 5
Service: 3
Dakota Kiev
Drive thru worker was extremely rude and disrespectful, if you don’t want to work with people then find a different job.
Atmosphere: 1
Food: 3
Service: 1
Tiffany Johnson
Very rude manager just because you got my order wrong you shouldn't give me an attitude. I should get what I ordered. Plus have someone in drive thru that speaks
I've been to this location three times and each time they have no Frosties. The service is poor as well....
Atmosphere: 1
Food: 1
Service: 1
Called and asked if they were open. I was told yes. Showed up at 640 lights off inside and no one answering the drive thru.
Atmosphere: 1
Food: 1
Service: 1
We went and ordered 3 breakfast biscuits and 3 potato wedges nobody else there but us took forever to get the food and when we got home the order was wrong. How hard is it to read a monitor?
Atmosphere: 2
Food: 2
Service: 2
Don't give you all your food or don't give you the items you need for stuff like your salad. I ordered a pecan salad didn't get the pecans or dressing. I requested no blue cheese cause I'm allergic and paid extra for shredded cheese, but they left the blue cheese and didnt give mr shredded cheese. Making a corporate conplaint since this is a safety issue at this point. No wonder they only have 3 stars. Need better employees. Food is old and stale. Usually I get food at the electric location. Their service and quality is 100 times better.
Atmosphere: 1
Food: 1
Service: 1
Waited in line for 15 minutes in a 3 person line for a salad!!! We got to to the window and the girl immediately gave us attitude. I have worked in fast food for years and know that some days are harder than others, but I do not put that on my guests. I also tried to use an offer on the app for $2 off a salad it took the girl 3 trips to the back to get the manger to even get that to work. After the long wait I expected an apology out of someone but all I got was an eye roll.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Taco Salad
Took 30 minutes for 4 burgers on New Year’s
Atmosphere: 1
Service: 1
The worst wendys in all of roanoke, filthy, and not a single employee is there to do any type of work doing drugs outside as you sit in the drive thru. I wish I could give 0 stars this place needs to be investigated
Atmosphere: 1
Food: 1
Service: 1
I don't know what happened to this Wendy's, but I am so pissed off because I ordered me some food just today, and the door dash brought it to me, and he was a nice dude, but I paid for my food, and he came up to almost 40 something dollars, and I only got 3 things of it, and it pissed me off, so bad I am really bad with trying to put everything all together, I would rather go someplace else, then have to sit here and keep ordering something that is so close to me if they can't get their own stuff right
Manager was yelling at a door dash driver trying to calmly complain about about how door dash orders are regularly stolen from that location and it's apparently effecting his job or something. I don't know exactly she just screamed "you're not one of my employees" and stormed off like a disgruntled child. Truly a nightmare of a woman.
Atmosphere: 1
Food: 1
Service: 1
It's fast food. It is better than other FF choices in the area but like most FF places to eat it should not be your first choice. The service was fast.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Tonight I went threw drive threw and the young girl had no customer service at all
Atmosphere: 1
Service: 1
Recommended dishes: French Fries
Jr cheese deluxe had no cheese it was plain meat n bun with a glob of mayo on it i threw in the trash after i called n tryied to get them to fix it they just wouldnt answer the phone n when they did pick up the phone they would just hang up the phone its not hard to make a jr cheese burger the right way who wants to eat a plain burger with a glob of mayo thats no mistake there they knew what they did was wrong taken my money going else were
Food: 1
Took a while to get my order in but the food was fresh
Atmosphere: 3
Food: 5
Service: 3
Drive thru worker was extremely rude and disrespectful, if you don’t want to work with people then find a different job.
Atmosphere: 1
Food: 3
Service: 1
Very rude manager just because you got my order wrong you shouldn't give me an attitude. I should get what I ordered. Plus have someone in drive thru that speaks
Service: 1
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