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“I've been to this location several times, but this is the first time I've been inspired to write a review and I really hope that management sees it and commends the employee.
My son and I went to Burger King today to grab some lunch and head home. The drive thru line was wrapped around the building, but we went ahead and stayed... total wait time was just over 30 minutes. Now, you would think that this would elicit an angry one star review, however the employee that I interacted with definitely made all the difference.
I don't know her name, and there is only an employee number on the receipt. However, she was pleasant the entire time despite the stress the situation was causing. This location is no doubt understaffed, as are most fast food restaurants in Salem, and while she could have been short fused and shown her frustration she instead was kind and wore a smile on her face. She took our order at the drive through, received our payment at the first window, and then served us our food (which, was fresh and hot) at the second window.
A Big thank you to Burger King and especially the employee at the drive through this afternoon, 9 June, around 1230.“
“They do a really good job at the Sheraton Dr Burger King in Salem . I have been by here 5 times so far . 3 times by myself , once with a friend and once with my son . Every time my whopper has been fresh , my onion rings are spot on . They do their onion rings perfectly ! The fries are always fresh and hot. This is my new favorite BK . The staff is very friendly and welcoming . I appreciate them“