Absolutely loved how my cashier handed my ice cream out the window the window this afternoon. The cone wrapped in napkin without her hands on my cone. ❤️❤️❤️ Thank you so much.
Marie P
They couldn’t get a mobile order right if their life depended on it.
Atmosphere: 1
Food: 1
Service: 1
Sarah Richardson
They suck, the managers especially and one worker that i forgot her name. MANAGERS HAVE NO POISE ABOUT THEMSELVES
Atmosphere: 1
Food: 1
Service: 1
Danika Noel
Poor customer service, we were refused service. My family and I attempted to order in the drive thru last night. We pulled up only to hear a recording that the restaurant was closed but the operating hours on the door was until 11 pm. So we waited in line with the other cars ahead of us who received the same recording. When I pulled up to the window, the employee asked me what I wanted to order only to tell me that they were closing soon and wasn’t cooking anymore food(it was 10:45 pm). When I asked her why not, since they weren’t closed, she said she would ask her supervisor only to come back and say I’m sorry we’re not cooking anymore food tonight. This was very upsetting since we had already waited over 10 minutes in line only to be turned away. I most likely will not visit this DQ again, I will drive to the one on Brandon Ave in hopes for better service.
Food: 1
Service: 1
Katherine Hicks
Devon vu was so kind (: tasty food unlike most DQ I’ve been too lol. Very clean as well.
Atmosphere: 5
Food: 5
Service: 5
Matt Turner
I prefer my blizzards with chocolate ice cream. I've visited 4 times in as many weeks and each time they've told me they DONT HAVE ANY CHOCOLATE ice cream at all. All you're known for is serving ice cream this is absolutely ridiculous and if service doesn't improve then I'll be taking my business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Asher X
Paid over $6 for what turned out to be a cup of vanilla ice cream passed off as a medium Blizzard. Took it back, they remade it in a tiny cup that didn't even add up to my original medium, no apology, and it was still mostly plain vanilla after a few bites. Staff clearly don’t know (or care) how to make a proper Blizzard. If Dairy Queen wants to keep customers, they should take a lesson from Chick-fil-A on service and actually train their employees. I’ll be driving out of my way to a different DQ from now on.
Atmosphere: 1
Food: 1
Service: 1
L Molle
Good DQ, fast service, slightly melted but overall tasty.
Not knocking their ice cream. However when we arrived, there was a sign on the door stating the establishment was out of ice cream. The audacity
Food: 3
Service: 3
Tullio O'Reilly
Great people. Clean place
Atmosphere: 5
Food: 5
Service: 5
Leigh Cook
This evening at 7:37pm we came through the drive thru, we had ordered two blizzards had a mobile coupon for a free large blizzard. The employee I’m not sure what his name was couldn’t get the coupon on my phone to scan. He came back and told me that they were having trouble with their scanner, and he paused like he was thinking were we’re going to be like, okay we don’t want to get our free blizzard? They ended up switching scanners, then a girl came to the window, scanned the bar code. I simply asked her because we waited for a little bit, if our blizzards had started to melt? She came back with a very rude tone, when she said” NO MAM!!! I told her she didn’t need to be rude and that her tone said everything. And then she said I was rude, like how am I rude when I simply told the guy that I wanted my free blizzard and that it wasn’t my fault that their scanner wasn’t working. She gave us our blizzards and then before we pulled away from the drive thru she slammed the window closed!! VERY POOR CUSTOMER SERVICE!!! To think they are getting paid much more than they deserve an hour and still treat their customer this way. You can ask any of your drive thru employees we are usually always there every Friday evening to get us a Blizzard and sometimes during the week as well. This visit though, I don’t know if we will be back. Having worked retail for many years and being treated like we were this evening is just unacceptable and VERY poor customer service. If I had said something like she did this evening and my manager was informed about it I would be looking for another job the next day!!! What one employee does to a customer is a reflection of that whole establishment. It’s ashame to because we WERE good customers and loved coming there, but I think that was pretty much ruined this evening.
I enjoyed a $7.00 meal. It was perfect for me.
Atmosphere: 5
Food: 5
Service: 5
Absolutely loved how my cashier handed my ice cream out the window the window this afternoon. The cone wrapped in napkin without her hands on my cone. ❤️❤️❤️ Thank you so much.
They couldn’t get a mobile order right if their life depended on it.
Atmosphere: 1
Food: 1
Service: 1
They suck, the managers especially and one worker that i forgot her name. MANAGERS HAVE NO POISE ABOUT THEMSELVES
Atmosphere: 1
Food: 1
Service: 1
Poor customer service, we were refused service. My family and I attempted to order in the drive thru last night. We pulled up only to hear a recording that the restaurant was closed but the operating hours on the door was until 11 pm. So we waited in line with the other cars ahead of us who received the same recording. When I pulled up to the window, the employee asked me what I wanted to order only to tell me that they were closing soon and wasn’t cooking anymore food(it was 10:45 pm). When I asked her why not, since they weren’t closed, she said she would ask her supervisor only to come back and say I’m sorry we’re not cooking anymore food tonight. This was very upsetting since we had already waited over 10 minutes in line only to be turned away. I most likely will not visit this DQ again, I will drive to the one on Brandon Ave in hopes for better service.
Food: 1
Service: 1
Devon vu was so kind (: tasty food unlike most DQ I’ve been too lol. Very clean as well.
Atmosphere: 5
Food: 5
Service: 5
I prefer my blizzards with chocolate ice cream. I've visited 4 times in as many weeks and each time they've told me they DONT HAVE ANY CHOCOLATE ice cream at all. All you're known for is serving ice cream this is absolutely ridiculous and if service doesn't improve then I'll be taking my business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Paid over $6 for what turned out to be a cup of vanilla ice cream passed off as a medium Blizzard. Took it back, they remade it in a tiny cup that didn't even add up to my original medium, no apology, and it was still mostly plain vanilla after a few bites. Staff clearly don’t know (or care) how to make a proper Blizzard. If Dairy Queen wants to keep customers, they should take a lesson from Chick-fil-A on service and actually train their employees. I’ll be driving out of my way to a different DQ from now on.
Atmosphere: 1
Food: 1
Service: 1
Good DQ, fast service, slightly melted but overall tasty.
Atmosphere: 5
Food: 5
Service: 4
Good food and service is fast.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Good food and service is fast.
Atmosphere: 4
Food: 4
Service: 4
they are so slow
Not knocking their ice cream. However when we arrived, there was a sign on the door stating the establishment was out of ice cream. The audacity
Food: 3
Service: 3
Great people. Clean place
Atmosphere: 5
Food: 5
Service: 5
This evening at 7:37pm we came through the drive thru, we had ordered two blizzards had a mobile coupon for a free large blizzard. The employee I’m not sure what his name was couldn’t get the coupon on my phone to scan. He came back and told me that they were having trouble with their scanner, and he paused like he was thinking were we’re going to be like, okay we don’t want to get our free blizzard? They ended up switching scanners, then a girl came to the window, scanned the bar code. I simply asked her because we waited for a little bit, if our blizzards had started to melt? She came back with a very rude tone, when she said” NO MAM!!! I told her she didn’t need to be rude and that her tone said everything. And then she said I was rude, like how am I rude when I simply told the guy that I wanted my free blizzard and that it wasn’t my fault that their scanner wasn’t working. She gave us our blizzards and then before we pulled away from the drive thru she slammed the window closed!! VERY POOR CUSTOMER SERVICE!!! To think they are getting paid much more than they deserve an hour and still treat their customer this way. You can ask any of your drive thru employees we are usually always there every Friday evening to get us a Blizzard and sometimes during the week as well. This visit though, I don’t know if we will be back. Having worked retail for many years and being treated like we were this evening is just unacceptable and VERY poor customer service. If I had said something like she did this evening and my manager was informed about it I would be looking for another job the next day!!! What one employee does to a customer is a reflection of that whole establishment. It’s ashame to because we WERE good customers and loved coming there, but I think that was pretty much ruined this evening.
Food: 5
Service: 1
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