I only ordered Jimmy John’s after my coworker received his order. He’s a college kid who only had enough money for his dinner and unfortunately couldn’t tip. A worker wrote a :( on the tip line when it was delivered.
I’ve worked as a delivery driver before and would NEVER think of doing something like that. How rude.
I ordered for myself after the fact and they didn’t deliver my drink with the meal.
Atmosphere: 1
Food: 3
Service: 1
angie kratz
I went in today at 4:00 to grab a sub. I walked in and the fellow asked me if I was picking up an order, I said no, just wanna get one to take home. He then tells me I will have to wait because he and his coworker were working on a big online order. I waited patiently for 10 minutes, no service, or even an offer of a drink while I waited. It was clear they were more concerned with the online order than the customer right in front of them! There were no cars in the lot, or other customers. I left, and went across the street to Subway, nice people and a decent sandwich.
Tracy Lynn
We had a tuna sub and the ultimate Italian sub. The Italian sub was heated and honestly one of the best sandwiches I've had in a very long time. Beware its messy and drippy so get plenty of napkins. I can't wait to go back and have another one soon.
Atmosphere: 5
Food: 5
Service: 5
R.K Lightfoot
The additional of the toasted is a game changer. I have been waiting on this.
Atmosphere: 4
Food: 5
Service: 5
Shasta s
I love their sandwiches and usually order pickup thru the app. This time I went in to order. I'm a firm believer that I dont tip anywhere that I order my food standing up. When I went to pay, the tip screen didnt have a no tip option and required a 3 step process to set the tip to zero. Meanwhile, the driver was behind the counter waiving around a wad of bills bragging to the other employees that the manager gave them all the money from the tip jar, and proceeded to start counting them. I understand giving your employees the option of receiving tips, but the whole thing made me uncomfortable enough that I will be going to Firehouse Subs instead from now on
Atmosphere: 1
Food: 5
Service: 1
Dwayne AKA Jack McDaniel
Good food and nice employees. Salem VA location.
Atmosphere: 5
Food: 5
Service: 5
Jerri Morfa
I just love their subs!
Atmosphere: 5
Food: 5
Service: 5
El Leo
The staff was great lobby was close due to short manpower, and I guess it was a little late but they did great👍🏽👍🏽👍🏽 EVERYONE TRY THE Super Italian sub😋
Atmosphere: 5
Food: 5
Service: 5
Tyler Pickle
Barely enough room to fit in the door. Someone else came in I just left.
When I walked in the lady behind the counter was playing on her phone with food gloves on... A very typical huge turn off with any establishment. Whether it's this place or any other place for that matter, a lot of the time your food is made by people who don't know the first thing about food safety and being sanitary.
Atmosphere: 3
Food: 3
Service: 3
Joshua Jagels
Typical Jimmy Johns experience. The dining area is small.
Atmosphere: 4
Food: 5
Service: 5
Paul VanWagoner
Staff is always very friendly and quick making my food.
Atmosphere: 5
Food: 5
Service: 5
Brian McCraw
Food's always fresh, the restaurant is as clean as it was when it opened, and the staff is just on another level. They do a terrific job let me tell you.
I only ordered Jimmy John’s after my coworker received his order. He’s a college kid who only had enough money for his dinner and unfortunately couldn’t tip. A worker wrote a :( on the tip line when it was delivered.
I’ve worked as a delivery driver before and would NEVER think of doing something like that. How rude.
I ordered for myself after the fact and they didn’t deliver my drink with the meal.
Atmosphere: 1
Food: 3
Service: 1
I went in today at 4:00 to grab a sub. I walked in and the fellow asked me if I was picking up an order, I said no, just wanna get one to take home. He then tells me I will have to wait because he and his coworker were working on a big online order. I waited patiently for 10 minutes, no service, or even an offer of a drink while I waited. It was clear they were more concerned with the online order than the customer right in front of them! There were no cars in the lot, or other customers.
I left, and went across the street to Subway, nice people and a decent sandwich.
We had a tuna sub and the ultimate Italian sub. The Italian sub was heated and honestly one of the best sandwiches I've had in a very long time. Beware its messy and drippy so get plenty of napkins. I can't wait to go back and have another one soon.
Atmosphere: 5
Food: 5
Service: 5
The additional of the toasted is a game changer. I have been waiting on this.
Atmosphere: 4
Food: 5
Service: 5
I love their sandwiches and usually order pickup thru the app. This time I went in to order. I'm a firm believer that I dont tip anywhere that I order my food standing up. When I went to pay, the tip screen didnt have a no tip option and required a 3 step process to set the tip to zero. Meanwhile, the driver was behind the counter waiving around a wad of bills bragging to the other employees that the manager gave them all the money from the tip jar, and proceeded to start counting them. I understand giving your employees the option of receiving tips, but the whole thing made me uncomfortable enough that I will be going to Firehouse Subs instead from now on
Atmosphere: 1
Food: 5
Service: 1
Good food and nice employees. Salem VA location.
Atmosphere: 5
Food: 5
Service: 5
I just love their subs!
Atmosphere: 5
Food: 5
Service: 5
The staff was great lobby was close due to short manpower, and I guess it was a little late but they did great👍🏽👍🏽👍🏽 EVERYONE TRY THE Super Italian sub😋
Atmosphere: 5
Food: 5
Service: 5
Barely enough room to fit in the door. Someone else came in I just left.
Atmosphere: 1
Always good.
Restaurantji Recommends
Subs should not cost this much
Atmosphere: 3
Food: 3
Service: 5
When I walked in the lady behind the counter was playing on her phone with food gloves on...
A very typical huge turn off with any establishment.
Whether it's this place or any other place for that matter, a lot of the time your food is made by people who don't know the first thing about food safety and being sanitary.
Atmosphere: 3
Food: 3
Service: 3
Typical Jimmy Johns experience. The dining area is small.
Atmosphere: 4
Food: 5
Service: 5
Staff is always very friendly and quick making my food.
Atmosphere: 5
Food: 5
Service: 5
Food's always fresh, the restaurant is as clean as it was when it opened, and the staff is just on another level. They do a terrific job let me tell you.
Atmosphere: 5
Food: 5
Service: 5
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