Papa Johns Pizza

221 W 4th St, Salem
(540) 387-1122

Recent Reviews

Rebecca Lawrence

Called in an order for a pizza ,the staff were friendly and the pizza was delicious

Carol Perdue

Order came early, so delighted by that. I thought the new Calzone pizza, should taste more like the ricotta cheese. Which is in the stuff crust. But I did like Pepperoni ? that we purchased. Will eat it again!

Atmosphere: 5

Food: 4

Service: 5

John Leighton

Way to much sauce everything just slid

Atmosphere: 1

Food: 3

Service: 1

Nate Loyde

Scratch another fast food joint off the list. Now I remember why I quit ordering this stuff. I just paid $40(!) for 2 tiny pizzas with a smattering of toppings (2 on one, 1 on the other)! As for the scale, the slices are less than twice the length of a captains wafer. The pizza itself is sub par, just like I remember it. We did get one pepperoncini in each box lol...(like the last time I'll ever get anything from Subway again after paying nearly $14 for a foot long veggie.) You got me, PJs. Savor the flavor because this is absolutely the last time. For a few dollars more I could have had Frank's or Momma's and gotten twice as much and infinitely better quality.

Food: 2

Service: 5

Shawn Lewis

It was good.

Atmosphere: 4

Food: 4

Service: 4

Hunter Austin

Mattie, Nicole, Jason, Ryan, Autumn, Brian, Parker, Steve, and Joe here are all very friendly and I love the food. 10/10 place to work will do again.

Atmosphere: 5

Food: 5

Service: 5

Kyle F.

ordered through door dash at 10:30 pm. they said they accept orders until 10:45 pm, and close at 11:00 pm. the store confirmed the order at 10:32 pm. the dasher was waiting at the store at 10:45 pm. then they mysteriously cancelled my order at 11:03 pm. wtf

Chad Mays

Probably the slowest of all of Papa John's locations. They seem to always forget part of your order or the sauces you've requested. Always missing about $10 worth of product every delivery. I've started carry out to ensure everything os as it should be. The biggest problem with this location is certainly the quality control.

Atmosphere: 3

Food: 3

Service: 3

Crys McKinney

Not sure why they have no drivers. I did an order around 8:40, and the manager called me saying they don't deliver this late anymore. Evidently he's running the entire place solo. Guess I will be going to a local restaurant instead. Very saddened about this. I've been a regular customer for over a decade.

Flu

Delicious pizza. Affordable. Always ordering papa johns pizza since i tried it in UAE. Chicken wings is too small.

Atmosphere: 3

Food: 4

Service: 5

Mark Stevens

Placed an order for a small corporate training session (6 pizzas)—I messed up the online order time and called the store and Mattie was very accommodating and fixed the delivery time along with an advance call telling me the order was ready. Afterwards she promptly emailed me the receipt which I misplaced. Her customer service was exemplary and she is to be commended.

Atmosphere: 5

Food: 5

Service: 5

Rachel Graham

Well that will be the LAST time I order papa John's, my pizza was cold and it was wrong on top of the fact I waited 40 minutes once I got there just to be given a wrong cold pizza. Called to tell the manager and got told they would make me a new one and deliver it to me to work, which didn't happen and when I called again I was told there was nothing they could do. Waste of my money and my time! Will not return there.

Michael B.

worse pizza experience ever. went online to order as a delivery. first off their website was not user friendly-checkout page did not match prior page as actually ordered. We tracked pizza progress on their app, when it got to "picked up" we assumed the pizza was on its way. We waited and waited, finally we called after an hour and a half to see what happened- person that answered the phone stated this was a carry out order, which it was not. So I get in my car and go after it, I ask for a receipt and the receipt does not match bank withdrawal. I will not order from this store again.

Fretzfielder 72

Accurate wait time, small space, and delicious pizza as always. I have grown up in the area and this Pizza place is still my favorite.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Double Cheeseburger Pizza, BBQ Sauce,

Angie Woods

Can be the best pizza. Service however deserves minus zero. Ordered on line over hour later hasn't showed up that it's even being made. A joke!!!! In ten weeks happened 8 times. SERIOUSLY?!?!

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