Pick up our dinner tonight and the service was wonderful, everyone were very sweet and professional, we had a big order I was so impressed that they closed the bags down and taped them to keep them warm, then put them all in a large bag. Two thumbs up to Wendy's out standing service.
Atmosphere: 5
Food: 5
Service: 5
Tammy Andrews
Fast and efficient
Atmosphere: 5
Food: 5
Service: 5
hammockn
The hamburger patties were dried out and so were the chicken nuggets. The salad was okay.
Atmosphere: 1
Food: 1
Service: 2
Crystal Weddle
Suzanne is one of the nicest people. She even interacted with my daughter which left both me and my daughter happy. Our food was great as well !
Atmosphere: 5
Food: 5
Service: 5
Loveouid
Suzanne was awesome! Amazing customer service!!
Atmosphere: 5
Food: 5
Service: 5
Brenda Smith
bad service lady very rude was on her phone while serving us didn't even get the order right!!!!! nov 18 320pm
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Trish
Food always good
Atmosphere: 5
Food: 5
Service: 5
Mike Voiland
This is the only Wendy's you should go to. Every other Wendy's in the city of Roanoke is a literal mess of management, and not clean.
This Wendy's is fast, they keep it clean, and the staff are nice. This ranks as the top Wendy's in my book.
Atmosphere: 5
Food: 5
Service: 5
reBecca parKs
I ordered a medium fry and a medium brownie batter frosty. At first I was charged over $9, until 8 said something, because the med fry is 3.19 and the med BB Frosty is 3.69 on their board, which is $6.88, or $7.66 with 11% tax. And I said something so they changed it, but then gave me a half empty fry box, and a small Frosty, which they insisted was a medium. But which I know isnt true. I just had the same thing at a different Wendy's (Main St) and it was bigger. Tried to add photos but can't???
Atmosphere: 2
Food: 2
Service: 2
Mr. Inspector
So I asked for a baconator plane at 6:33 on a Wednesday. I got given the sandwich with mustard, ketchup and mayonnaise. Not a big deal. I asked for a replacement. They were all upset that I asked no one even attempted to apologize. Worst customer service ever
Rude, rude, RUDE! Lady at the drive thru was nasty, manager not much better! No apologizes for actions of the employee to the customer, just given food and manager walked off!
Atmosphere: 1
Food: 3
Service: 1
Kaisha Wood
I just left this wendys, I ordered a Jr bacon cheese no cheese, only mustard, ketchup, onions and mustard. First time wrong, had it replaced, second still wrong, third time STILL WRONG. I just left, im in the food service myself.
Atmosphere: 4
Food: 1
Service: 2
Jeffrey Wood
they take your order than then ignore what you said. sometime you get stuff with the stuff you asked for, sometimes its random!
Pick up our dinner tonight and the service was wonderful, everyone were very sweet and professional, we had a big order I was so impressed that they closed the bags down and taped them to keep them warm, then put them all in a large bag. Two thumbs up to Wendy's out standing service.
Atmosphere: 5
Food: 5
Service: 5
Fast and efficient
Atmosphere: 5
Food: 5
Service: 5
The hamburger patties were dried out and so were the chicken nuggets. The salad was okay.
Atmosphere: 1
Food: 1
Service: 2
Suzanne is one of the nicest people. She even interacted with my daughter which left both me and my daughter happy. Our food was great as well !
Atmosphere: 5
Food: 5
Service: 5
Suzanne was awesome! Amazing customer service!!
Atmosphere: 5
Food: 5
Service: 5
bad service lady very rude was on her phone while serving us didn't even get the order right!!!!! nov 18 320pm
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Food always good
Atmosphere: 5
Food: 5
Service: 5
This is the only Wendy's you should go to. Every other Wendy's in the city of Roanoke is a literal mess of management, and not clean.
This Wendy's is fast, they keep it clean, and the staff are nice. This ranks as the top Wendy's in my book.
Atmosphere: 5
Food: 5
Service: 5
I ordered a medium fry and a medium brownie batter frosty. At first I was charged over $9, until 8 said something, because the med fry is 3.19 and the med BB Frosty is 3.69 on their board, which is $6.88, or $7.66 with 11% tax. And I said something so they changed it, but then gave me a half empty fry box, and a small Frosty, which they insisted was a medium. But which I know isnt true. I just had the same thing at a different Wendy's (Main St) and it was bigger. Tried to add photos but can't???
Atmosphere: 2
Food: 2
Service: 2
So I asked for a baconator plane at 6:33 on a Wednesday. I got given the sandwich with mustard, ketchup and mayonnaise. Not a big deal. I asked for a replacement. They were all upset that I asked no one even attempted to apologize. Worst customer service ever
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very under rated breakfast sandwiches!
Food: 5
Service: 5
Rude, rude, RUDE! Lady at the drive thru was nasty, manager not much better! No apologizes for actions of the employee to the customer, just given food and manager walked off!
Atmosphere: 1
Food: 3
Service: 1
I just left this wendys, I ordered a Jr bacon cheese no cheese, only mustard, ketchup, onions and mustard. First time wrong, had it replaced, second still wrong, third time STILL WRONG. I just left, im in the food service myself.
Atmosphere: 4
Food: 1
Service: 2
they take your order than then ignore what you said. sometime you get stuff with the stuff you asked for, sometimes its random!
Atmosphere: 1
Food: 1
Service: 1
Took a long time and food was wrong
Atmosphere: 1
Food: 3
Service: 1
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