Normal Arby's everything always goes well and no errors. If you are from out of state they also serve rotisserie chicken and other sides that aren't on the app. Also Google is showing your address as e Williamsburg Rd not w Williamsburg like on the app fyi
Atmosphere: 5
Food: 4
Service: 5
nihil
I waited in the drive-thru line for almost 30 minutes, and when I finally got to the speaker, no one responded for another 10 minutes. I said “hello” multiple times and was completely ignored. What made it worse was that employees were clearly talking to the car in front of me and the car behind me, but not me. After waiting that long, being ignored was extremely disappointing.
Atmosphere: 1
Service: 1
NeeNee
My experience with Arby's has been positive!
Atmosphere: 5
Food: 5
Service: 5
John Young
Always a place to count on for prepared foods that are consistent in flavor and quantity for value! The friendly and helpful staff make the experience worth the stop each time for the many Arby's in Richmond and Colonial Heights.
Atmosphere: 5
Food: 5
Service: 5
kassie britt
Food was ok, but I ordered a beef and cheddar. They are supposed to have red ranch sauce. Mine only had cheese, no sauce
Atmosphere: 2
Food: 2
Service: 3
Alex Poindexter
Love me some arbys.
Atmosphere: 5
Food: 5
Service: 5
Anthony Smith
Staff is usually friendly, helpful, and eager to serve with a smile. Sometimes you'll get your good brought to your table. This branch serves excellent corn as a side option which isn't sold at every Arby's. The Brunswick stew is my favorite when I am a little under the weather.
Atmosphere: 5
Food: 5
Service: 5
Raymond Maith
I would never eat there again.
GemsofEarth
Out of all the places in my area, this Arby's cracked the top of the list in consistently not getting my orders correctly. I almost gotten into an argument with an employee over a condiment situation. I respectfully walked away and will be taking these issues to corporate for now on.
Joshua Waters
This is a nice Arby's close to the airport. Fast service that was accurate and had fresh food. This location also has some unique options such as surprisingly good zucchini muffins.
I arrived at Arby's drive thru around 12:15pm. The voice of a young male was very polite as l placed my order however as I proceeded to the drive thru window there was a you lady with her cellphone I
Food: 2
Service: 2
Jeanne Bew
Service is extremely slow. When I went in I had to wait 10 minutes just for someone to come to the front to take my order. Maybe it was just a bad day and they were understaffed. But I have had experiences with the food there that were not great
Atmosphere: 3
Food: 4
Service: 2
Sevelle Walker
I ordered a large cheese curly fry and it was only a small amount smacked in the middle of it. Most my fries were uncovered with no cheese at all.
Atmosphere: 4
Food: 2
Elizabeth Kremer
Shelley gave great customer service! Helped me with my order, got a chicken slider it was great! I don’t eat Arbys ever but will come back again 😁
Atmosphere: 5
Food: 4
Service: 5
Jeff Lewandowski
Best part of the meal was the Cole. Food was cold. Very shocked! Doubt I will be back
Normal Arby's everything always goes well and no errors. If you are from out of state they also serve rotisserie chicken and other sides that aren't on the app. Also Google is showing your address as e Williamsburg Rd not w Williamsburg like on the app fyi
Atmosphere: 5
Food: 4
Service: 5
I waited in the drive-thru line for almost 30 minutes, and when I finally got to the speaker, no one responded for another 10 minutes. I said “hello” multiple times and was completely ignored. What made it worse was that employees were clearly talking to the car in front of me and the car behind me, but not me. After waiting that long, being ignored was extremely disappointing.
Atmosphere: 1
Service: 1
My experience with Arby's has been positive!
Atmosphere: 5
Food: 5
Service: 5
Always a place to count on for prepared foods that are consistent in flavor and quantity for value! The friendly and helpful staff make the experience worth the stop each time for the many Arby's in Richmond and Colonial Heights.
Atmosphere: 5
Food: 5
Service: 5
Food was ok, but I ordered a beef and cheddar. They are supposed to have red ranch sauce. Mine only had cheese, no sauce
Atmosphere: 2
Food: 2
Service: 3
Love me some arbys.
Atmosphere: 5
Food: 5
Service: 5
Staff is usually friendly, helpful, and eager to serve with a smile. Sometimes you'll get your good brought to your table. This branch serves excellent corn as a side option which isn't sold at every Arby's. The Brunswick stew is my favorite when I am a little under the weather.
Atmosphere: 5
Food: 5
Service: 5
I would never eat there again.
Out of all the places in my area, this Arby's cracked the top of the list in consistently not getting my orders correctly. I almost gotten into an argument with an employee over a condiment situation. I respectfully walked away and will be taking these issues to corporate for now on.
This is a nice Arby's close to the airport. Fast service that was accurate and had fresh food. This location also has some unique options such as surprisingly good zucchini muffins.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
I arrived at Arby's drive thru around 12:15pm. The voice of a young male was very polite as l placed my order however as I proceeded to the drive thru window there was a you lady with her cellphone I
Food: 2
Service: 2
Service is extremely slow. When I went in I had to wait 10 minutes just for someone to come to the front to take my order. Maybe it was just a bad day and they were understaffed. But I have had experiences with the food there that were not great
Atmosphere: 3
Food: 4
Service: 2
I ordered a large cheese curly fry and it was only a small amount smacked in the middle of it. Most my fries were uncovered with no cheese at all.
Atmosphere: 4
Food: 2
Shelley gave great customer service! Helped me with my order, got a chicken slider it was great! I don’t eat Arbys ever but will come back again 😁
Atmosphere: 5
Food: 4
Service: 5
Best part of the meal was the Cole. Food was cold. Very shocked! Doubt I will be back
Atmosphere: 4
Food: 1
Service: 4
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