Arby's
5220 Williamsburg Rd, Sandston
(804) 222-7438
Recent Reviews
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I would never eat there again.
Out of all the places in my area, this Arby's cracked the top of the list in consistently not getting my orders correctly. I almost gotten into an argument with an employee over a condiment situation. I respectfully walked away and will be taking these issues to corporate for now on.
This is a nice Arby's close to the airport. Fast service that was accurate and had fresh food. This location also has some unique options such as surprisingly good zucchini muffins.
Atmosphere: 4
Food: 5
Service: 4
I arrived at Arby's drive thru around 12:15pm. The voice of a young male was very polite as l placed my order however as I proceeded to the drive thru window there was a you lady with her cellphone I
Food: 2
Service: 2
Service is extremely slow. When I went in I had to wait 10 minutes just for someone to come to the front to take my order. Maybe it was just a bad day and they were understaffed. But I have had experiences with the food there that were not great
Atmosphere: 3
Food: 4
Service: 2
I ordered a large cheese curly fry and it was only a small amount smacked in the middle of it. Most my fries were uncovered with no cheese at all.
Atmosphere: 4
Food: 2
Shelley gave great customer service! Helped me with my order, got a chicken slider it was great! I don’t eat Arbys ever but will come back again 😁
Atmosphere: 5
Food: 4
Service: 5
Best part of the meal was the Cole. Food was cold. Very shocked! Doubt I will be back
Atmosphere: 4
Food: 1
Service: 4
Visiting from NY and this was a welcome culture shock as the staff was polite and they actually TALK to people. And who can resist the curly fries 😎
Atmosphere: 5
Food: 5
Service: 5
This place always takes pride in customer service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always great service I would recommend this location to anyone.
Atmosphere: 5
Food: 5
Service: 5
I went here today for dinner around 6:30pm. My meal came with a zucchini bread. I noticed it wasn't on my tray.
I went back to the counter to let someone know. Marsha approached me and llet her know I was missing the zucchini bread. She showed me one saying it looks like this wrapped in a white bag. I let Marsha know I didn't get it. She said check your tray. I went back to check the tray.
It wasn't there. I let Marsha know again I didn't have it.
She handed me one with an attitude saying it's on your tray, I know I put it on there. l asked her to come and check the tray but she said no. Everyone else there was pleasant and helpful. I appreciate everyone else there that was nice and courteous. Marsha do better!
Better than Chick-fil-A nearby
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef
Fantastic stop Earline Wright is the best at customer service. Super clean and food was topnotch!
Atmosphere: 5
Food: 5
Service: 5
Quick drive through lunch
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