Papa Johns Pizza
1809 S Church St #306, Smithfield
(757) 357-0033
Recent Reviews
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Good pizza , great employees
Love our local Papa John’s! Delivery is always on time, order is accurate, and food is fresh. Keep up the good work!
I order thru door dash and I must say the pizza gets to me FAST. It is hot and fresh out the oven. No complaints at all.
I really like there pizza and there service is decent but the atmosphere is really dirty
Atmosphere: 2
Food: 5
Service: 4
Good, hot, fresh pizza and very helpful and pleasant employees. Would recommend!
Atmosphere: 2
Food: 5
Service: 5
Last night I somehow set my order to carryout. Not sure how I did it bc I don’t drive. But I did. I never noticed till I called the store an hour later to check on my order. Once the girl who answered the phone let me know, her first response was, we are happy to remake this and send it out to you! What a relief that was. You just don’t get service like that anymore. I added a small tip for the driver and handed him cash when he got here. But I can’t thank the store enough for fixing my mistake and making this so easy!
Food: 5
Service: 5
Last night I somehow set my order to carryout. Not sure how I did it bc I don’t drive. But I did. I never noticed till I called the store an hour later to check on my order. Once the girl who answered the phone let me know, her first response was, we are happy to remake this and send it out to you! What a relief that was. You just don’t get service like that anymore. I added a small tip for the driver and handed him cash when he got here. But I can’t thank the store enough for fixing my mistake and making this so easy!
Food: 5
Service: 5
The papadias are horrible. They arrived burnt, cold, hardly any cheese or other ingredients .. see photos. I ordered off
Food: 1
This place gets very crowded around dinner time. If you last minute want pizza at night this isn't your place. I found it best to order online or call ahead of time. Even then the parking lot can get crazy. The food here is very delicious, fresh, and amazing. The general manager Amber is an angel. I haven't had any issues with any of my orders from here. I love that there are many options to choose from now. I love that you can build your own pizza. My current favorite is the parmesan thin crust. The inside is very small though and can get crowded. I think the owner should get them a bigger store.
Dietary restrictions: They off gluten free here and a papabowl which has no bread or grain.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, NY Pizza
Ordered delivery on a Saturday night. That was some of the best pizza I've ever had from a major chain. I don't usually order delivery because I feel the food isn't as hot or fresh, but this pizza was so good, they must have left the store right when my pizza came out of the oven. This was the first time I've had Papa John's in several years, and I already want to go back.
Restaurantji Recommends
It was cool. The staff were interesting to be around. The manager wuz cool too. I'll never forget working here, forever remembered.
Parking: There are always plenty of parking spots available. I never had to look for one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: NY Pizza
First time in a very long time. Really good!
Atmosphere: 5
Food: 5
Service: 5
I've never had problems here. A driver forgot my drink in his car and brought it right back asap. Food is always cooked right
Food: 5
Service: 5
Recommended dishes: NY Pizza
I walked in to place an order and needed a minute to look over the options. The guy who took my order did not welcome me into the store and appeared impatient because I didn't have a specific pizza in mind. He did tell me it was a 30 minute wait. The A/C was non existent. The location could use a paint job. Above the counter on the wall were electrical outlets that should have been covered with a poster or picture. Location just looked unkempt. The counters were covered in dust. I've been here in the past and it never looked disgusting. There was another emloyee who greeted 3 additional guest when they came in. Maybe the person who assisted me was having a bad beard day.
Atmosphere: 1
Food: 4
Service: 1
I just wanna give a shout out to papa John's. We called in a order that somehow was never received and after sitting and waiting for 30 minutes the lady realized she didn't have it and asked for our order. When it was done she apologized and didn't charge us. Good Customer service isn't around much anymore, I grew up in the restaurant business and without getting mad or asking for compensation she just said no charge. Without a receipt I can't write the company so I wanna give 5 stars ✨️ to papa John's In smithfield. Thank you! And the food was great!!
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