Wendy's
3461 Old Halifax Rd, South Boston
(434) 572-8013
Recent Reviews
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Food is delicious, but servings seem a bit small for burger sizes. Bathrooms have non-operational sinks. Service gets backed up often and the facility at times seems understaffed.
The building itself is nice and the eating areas are flexible with seating style.
Worst experience , service so slow, staff rude and don’t care, mess up order and take forever, don’t go
Is this place in Area 51?
Service took for ever to be scene. Asked for chocolate milkshake and recorded vanilla at first. Then asked for chocolate again. Received loot warm flavored milk looks like. Very disappointed within the service here. Tighten up!
This Wendy’s is one of the worst you will ever visit in your life. The staff are lazy and don’t care about customer service. (there are only a few that are good workers) You will wait in the drive thru an hour, they could care less about anything but laughing and joking in the back of the restaurant. There is no guidance from a manager, no one teaching them good work ethics and customer service. The manager sucks and needs to be replaced they could care less about the restaurants mission and goals. You are better off to put robots to work in there they will get the job done better.
Excellent customer service
they don’t care about the customer or the food.
They can’t be bothered to acknowledge, make eye contact or say anything at the window. I ordered the value size, not the kid size and got the kid size and treated like i don't extist.
If you’re trying to drive people away, you’re doing a great job. Never again
This was the dirtiest restaurant I have ever been in.Counter dirty. Where you get your drinks dirty. Condiment counter dirty. I went to wash my hands and the bathroom was like a allien experience it was so dirty. I went there on Sunday and was sick that evening my husband and I were sick all day Monday. Sandwich undone fries cold returned one sandwich but I won't ever forget that bad experience.
This place is nasty, need cleaning from top to bottom. In work area is nasty. Food was uncooked.
Honestly Wendys is amazing i absolutely love this restaurant. Customer service is top tier. Management is great. The workers are so kind. The lady took my order she was nice and sweet. She welcomed me,thanked me and the food was hot. And their baconator fries are my favorite.
Restaurantji Recommends
I had a complaint that was unrelated to the atmosphere.It was unrelated to the food and the manager.There handled it so very well and was very very polite. She was also very patient. She listened to everything that I had to say, And then took care of the problem right away. I highly recommend the wendy's in front of walmart in south boston.
The drinks from their drink machine taste bitter, such as the Mellow Yellow, Doctor pepper, Fanta, and others. I had also asked for a double Baconator and they proceeded to give me a singular hamburger. My brother had ordered a #4 meal and they didn't give him fries, and proceeded to give him cold fries when we went back.
Super long wait withonly
Food: 1
Service: 1
Didn't care for the staff cursing in front of customers and complaining about other customers.
Bathroom still smells funny for some reason 🤔🙄🤷🏿♂️
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili
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