Cracker Barrel Old Country Store
$ • American, Southern, Vegetarian
Hours:
1400 Country Ln, South Hill
(434) 774-2705
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We go this location often but have had several bad experiences. The last one was this weekend waiting almost an hour to eat. Please try to figure out why this location has the worst kitchen staff and at times service. Please consider paying better wages to get better help.
We visited a Cracker Barrel in the evening that was not remodeled. It was a pleasure and we were glad it was not remodeled. We like it the old style. Biscuits were hard, like they were setting there a while and just reheated. The potatoes seem like they were setting around for a while. The meat was just cooked and good. Service at Cracker Barrels has really diminished over the years. Took us 10 minutes to be seated, there was hardly anyone there. Seems like the waitresses go to...read full review
There's always something to catch your eye ,From Earrings to Candy can't go without picking up something.This time was a petite pair of earrings Gold and diamond...Love them
Ratings
Menu
Hours
| Monday | 7AM - 9PM |
| Tuesday | 7AM - 9PM |
| Wednesday | 7AM - 9PM |
| Thursday | 7AM - 9PM |
| Friday | 7AM - 10PM |
| Saturday | 7AM - 10PM |
| Sunday | 7AM - 9PM |
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Cracker Barrel Old Country Store offers a pleasant dining experience, though there are some inconsistencies. The hostess staff and waitresses are often kind and attentive, making accommodations for large families. The food is generally good, with tasty options like catfish, chicken, coleslaw, and Mac n cheese. However, service can be slow, and wait times may vary, especially during peak hours. Customers should be prepared for a potential long wait, as food preparation can take a considerable amount of time.
The restaurant features an array of unique items throughout the store, from earrings to candy, providing a delightful shopping experience. While the meals are typically excellent, there have been rare instances of items being served cold or burnt. Some customers have reported issues with specific menu items, like the chicken dinner, which was not available despite being confirmed before seating. Overall, Cracker Barrel Old Country Store remains a popular destination for a wholesome, country-style dining experience, though management may need to address kitchen staffing and service consistency.