Starbucks
Shopping Center, 43114 Peacock Market Plaza, South Riding
(703) 327-6763
Recent Reviews
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The coffee mocha was just fine .
Anahi & Autumn great at their jobs …try this Starbucks! Service is great!! 👍👍
I wouldn’t even give one star for the experience I had this morning.
I had committed to getting a coffee traveler for my toddler’s daycare teachers, and unfortunately, it turned into a very frustrating experience.
When I placed the order, the staff member seemed quite new and repeatedly had to seek help from others to process it. I was told there were two coffee travelers ahead of mine, which I completely understood and was willing to wait for.
However, after 10 minutes, they began preparing my order, and due to a lack of attention, the coffee spilled everywhere. They discarded that traveler and restarted the process, but very slowly. When I politely asked how much longer it might take, I was met with a rude response: instead of an apology, I was told, “If you want, we can refund you. We are in a hurry, so please don’t disturb us.”
Shockingly, another traveler was spilled again, and they finally completed the third attempt—after a total of 45 minutes. Not once did anyone apologize for the delay or inconvenience. In the end, they simply placed the order on the counter without even informing me, despite me standing there with my toddler for 45 minutes.
I understand mistakes and spills can happen, but rudeness, lack of accountability, and poor customer service are unacceptable. A simple apology and respectful communication would have made a big difference.
Easily the best coffee spot in the area. The beverages are always on point, but what truly sets this place apart is the team. My whole family is treated like old friends every time we stop by. Khushi, Sarah, and Charlie always make time to chat with us—they’re genuinely thoughtful and kind people. I’ve never had anything less than a great visit here. Big thanks!
Service was friendly and quick, but my order was incorrect. The lack of a drive through is also inconvenient.
The best starbucks branch .. they make the best drinks, their service is amazing.
Every time, Staff hides toppings for Oatmeal. Dont even have basic commonsense on how people goanna eat with out toppings
Staff was dismissive and unhelpful, acting as if I was the problem. For the price Starbucks charges, you’d expect better customer service and accuracy. Definitely not worth it—I'll be taking my coffee money elsewhere!
Very friendly and pleasant staff to start off your morning.
Atmosphere: 5
Service: 5
None of the seating that invites you to stay and drink and visit with a friend like it used to have.
Atmosphere: 2
Food: 3
Service: 4
Theyres a white lady i dont know her name but shes insanly rude she told my kids to leave the store while i was out
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Starbucks is a great place to get all kinds of nice fun drinks not just coffee.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mocha Frappe
Nice place with both indoor and outdoor settings for hangout.. but some of the popular items keep getting out of stock or not available within short time.. especially seasonals..
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mocha Frappe
THIS LOCATION DOES NOT HAVE DRIVE THRU! Otherwise, good Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Quantity was not right . Poor job by
Atmosphere: 2
Food: 1
Service: 4
Stopped in for a brewed coffee and baked treat. First, I asked about an issue with Starbucks stars on the app. Told “we don’t know anything about the app.” Paid and waited (and waited some more) for the coffee. I then asked the barista for my coffee and was told the cashier pours it. I reply, Ok, but there is a line and she forgot about me, I guess. No response from barista. So I wait for break in line to ask cashier for coffee. Cashier pours it for me. I remind her of the sugar I requested. She replied, it’s in there. (It wasn’t.) When leaving, I ask if I can have a bag of coffee grounds for my garden, which I’ve gotten in the past. Barista points to the waste can on floor brimming with grounds, and asked the mgr if she would get me a bag. Mgr replies, “no, I’m busy,” and I’m told to come back another day for the grounds.Very poor experience for a Starbucks, especially the one in my neighborhood. MUCH BETTER TRAINING needed here.
Atmosphere: 3
Food: 2
Service: 1
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