Burger King

5701 Backlick Rd, Springfield
(703) 705-4680

Recent Reviews

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Nhu Lam

When does burger king stop taking in-store in-person orders? I was getting in line behind a white dude who was ordering his food. Then, when it’s my turn the lady who was taking his orders told me to order from one of their machines by saying “go order over there”. So, burger king now only serves white people?

Service: 1

Afifa Mannan

I ordered delivery via the app. Took them 3 hours to get a response and I live within a 2 mile radius. They took my money but they claim that they never received the order. Would not recommend

Atmosphere: 1

Food: 3

Service: 1

Ashley Wong

Got my order wrong and had the audacity to get mad at me.

Atmosphere: 1

Food: 1

Service: 1

Felipe Ariza

Bad customer service and space and bathrooms dirty, they could use some cleaning

Atmosphere: 1

Food: 3

Service: 1

Jackie Alvarez

Horrible Burger King, ordered uber eats and they MESSED UP THE WHOLE ORDER and forgot so much of the food. SMH yall literally barely do anything so i don’t get why you can’t do things right. Pathetic.

Atmosphere: 1

Food: 1

Service: 1

Quan Nguyen

Extremely bad experience. Employees do not speak English well and do not care about the customers. Refused to solve problems with orders.

Junior Quiroz

Careless and not organized about Mobile Orders....

charles reese

At night at this establishment it is hard to place food orders due to the fact that nobody seems want to work I sit in the Drive-Thru for 3 to 5 minutes each time trying to place an order I get tired and I put head to the window and place my order

Blake Gregory

I tried to order but the Employee couldn't understand English and tried to push the wrong order off on me. I kept saying you're not getting my order correct. After the 4th try I walked out and will NOT BE BACK. If you can't understand me in English in my own country, I Don't need your service anymore.

Matthew McCarthy

You would make more money if you listened to your customer's whole order before asking them to pull forward and ignoring them at the window

Dewayne Morgan

It's a Burger King 👑

Steep Steep

Workers called cops on me while I ate because I gave an unhoused woman hand warmers. I already don't prefer this franchises food but after this I will drive a little farther down the road for food since I pass other drive thrus on my way home anyways. Bringing FCPD into this situation means I'm not comfortable bringing my kids here.

Jan Latney

I order 2 Shroom & 1 Med Fries on Dce. 26/27th . First, let me say it didn’t look anything like the commercials for this sandwich the bun wasn’t toasted the hamburger was Pre cooked & dry . Very, very disappointed.

MR DOBRE (DOBREZZY)

The customer service ain't that bad

Maritza Espinoza

I used to LOVE my favorite Burger King because of the quality of the meat and the super great grilled flavor... Was so hungry after church... We bought 4 burger being mine (as always because of the delicious flavored meat) the biggest (3 patties)... When I started biting and eating it, I had the worsed experience I had with a burger anywhere. It tasted and felt as if I was chewing on a WET PIECE OF CLOTH! I did not have time to complain since we were riding the Church van...When we found that there was a Burger King near the Church we all got so excited! We will not stop there again after Church... We were so disappointed...

Atmosphere: 1

Food: 1

Service: 1

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