Great place that always offer great service and food. Never had to wait very long in line for our meals. Been going here for many years and this has always been our favorite Chipotle location. The portions have always been fair, food fresh and hot with friendly, patient service. We try to drop by a least once a week, if not every few weeks. No other Chipotle compares to this one.
Sébastien Escalona
What's the point of having an AI on the phone when I need to talk to somebody?
There's no option to talk to someone. I can't customize the order online as I need. It's a horrible UI. It can't understand that I need to talk to somebody and doesn't listen when I said I needed an order changed.
This is laziness at its finest!
Otay dhia
Very bad experience Unfriendly personnel and questionable hygiene practices and they charged me extra money for literally nothing….
kathy cruz
I'm going to eat every weekend, the people are friendly and the food is always fresh
Uriel Reyes
The food was fresh and delicious. Did not disappoint 🙌.
K K
today Nidia did me RIGHTT OMG she gave me the perfect amount of meats and veggies. thank you so much, as a high school student who works two jobs this makes me so happy getting the meal i deserve for once. she was very respectful and patient with me as well, i definitely recommend going to this chipotle.
Jamila Patterson
gave me a bowl full of rice and sprinkles of toppings.
Chanell Luanli
Food always undercooked . Never hot or fresh . They are very stingy with the food unless you come in speaking Spanish . Hate this chipotle w/ a passion. Poor customer service , poor food service line
Atmosphere: 1
Food: 1
Service: 1
Local Guide
Horrible location. They make so much money from the local neighborhood but good luck getting service after 10pm! By 10pm everything is out of stock when they close at 11! They are out the door at 11 they are not closed at 11! Bad look for the neighborhood!
Atmosphere: 1
Food: 1
Service: 1
R Y
I ordered online a bit late, however they made the fattest juiciest burrito you could ever Ask for and especially after a long day of work I was about to go in and hug the dude who made it. 10/10 bravo
Why can't anyone see the food being prepared anymore at most locations? Maybe because it is cooked and processed elsewhere, possibly?
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Tacos
Diego Zuniga
This is one of the worst chipotles in the area. It’s decent during lunch time but the night time crew is terrible.
Multiple times I’ve been here and there’s a line waiting for more rice or some proteins to be made. It seems the lady who I think is the manager is the only person serving the entire line and she’s always calling for someone to do something. (Feel bad for her)
Multiple times I’ve been here and the rice is undercooked.
Go to the chipotle in west Springfield or the one in Lorton market station much better quality control and portions. I live walking distance from this one and started avoiding it.
Atmosphere: 3
Food: 1
Service: 3
Aleeza Asim
This location was the worst EVER and I know what bad is I have never EVER been to a chipotle like this I had gotten a bowl and in EVERY SINGLE BIGHT THERE WAS HAIR I went to go complain and the manager and employee were laughing like what this is one of the worst location ever 1000/10 would not recommend it his location is so lucky I didn’t contact HR oh my lord AND THEY STILL HAD THE AUDACITY to ask me if I wanted to ask me to get another bowl from the same thing that had hair in it I would never ever go here the employees here are so damn rude I would go the extra time and go to the one in Springfield plaza and I know yall r wondering why I’m writing this but this is because I NEVER would want this to happen to anyone unbelievable
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Bowl
Aleeza
This location was the worst EVER and I know what bad is I have never EVER been to a chipotle like this I had gotten a bowl and in EVERY SINGLE BIGHT THERE WAS HAIR I went to go complain and the manager and employee were laughing like what this is one of the worst location ever 1000/10 would not recommend it his location is so lucky I didn’t contact HR oh my lord AND THEY STILL HAD THE AUDACITY to ask me if I wanted to ask me to get another bowl from the same thing that had hair in it I would never ever go here the employees here are so damn rude I would go the extra time and go to the one in Springfield plaza and I know yall r wondering why I’m writing this but this is because I NEVER would want this to happen to anyone unbelievable
Heady Ortiz
I tried to order here before 10pm (it supposed to be open until 11pm) the girl just never turned back to attend and the boy just told me “it’s closed”.
Great place that always offer great service and food. Never had to wait very long in line for our meals. Been going here for many years and this has always been our favorite Chipotle location. The portions have always been fair, food fresh and hot with friendly, patient service. We try to drop by a least once a week, if not every few weeks. No other Chipotle compares to this one.
What's the point of having an AI on the phone when I need to talk to somebody?
There's no option to talk to someone. I can't customize the order online as I need. It's a horrible UI. It can't understand that I need to talk to somebody and doesn't listen when I said I needed an order changed.
This is laziness at its finest!
Very bad experience
Unfriendly personnel and questionable hygiene practices and they charged me extra money for literally nothing….
I'm going to eat every weekend, the people are friendly and the food is always fresh
The food was fresh and delicious. Did not disappoint 🙌.
today Nidia did me RIGHTT OMG she gave me the perfect amount of meats and veggies. thank you so much, as a high school student who works two jobs this makes me so happy getting the meal i deserve for once. she was very respectful and patient with me as well, i definitely recommend going to this chipotle.
gave me a bowl full of rice and sprinkles of toppings.
Food always undercooked . Never hot or fresh . They are very stingy with the food unless you come in speaking Spanish . Hate this chipotle w/ a passion. Poor customer service , poor food service line
Atmosphere: 1
Food: 1
Service: 1
Horrible location. They make so much money from the local neighborhood but good luck getting service after 10pm! By 10pm everything is out of stock when they close at 11! They are out the door at 11 they are not closed at 11! Bad look for the neighborhood!
Atmosphere: 1
Food: 1
Service: 1
I ordered online a bit late, however they made the fattest juiciest burrito you could ever Ask for and especially after a long day of work I was about to go in and hug the dude who made it. 10/10 bravo
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Restaurantji Recommends
Why can't anyone see the food being prepared anymore at most locations? Maybe because it is cooked and processed elsewhere, possibly?
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Tacos
This is one of the worst chipotles in the area. It’s decent during lunch time but the night time crew is terrible.
Multiple times I’ve been here and there’s a line waiting for more rice or some proteins to be made. It seems the lady who I think is the manager is the only person serving the entire line and she’s always calling for someone to do something. (Feel bad for her)
Multiple times I’ve been here and the rice is undercooked.
Go to the chipotle in west Springfield or the one in Lorton market station much better quality control and portions. I live walking distance from this one and started avoiding it.
Atmosphere: 3
Food: 1
Service: 3
This location was the worst EVER and I know what bad is I have never EVER been to a chipotle like this I had gotten a bowl and in EVERY SINGLE BIGHT THERE WAS HAIR I went to go complain and the manager and employee were laughing like what this is one of the worst location ever 1000/10 would not recommend it his location is so lucky I didn’t contact HR oh my lord AND THEY STILL HAD THE AUDACITY to ask me if I wanted to ask me to get another bowl from the same thing that had hair in it I would never ever go here the employees here are so damn rude I would go the extra time and go to the one in Springfield plaza and I know yall r wondering why I’m writing this but this is because I NEVER would want this to happen to anyone unbelievable
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Bowl
This location was the worst EVER and I know what bad is I have never EVER been to a chipotle like this I had gotten a bowl and in EVERY SINGLE BIGHT THERE WAS HAIR I went to go complain and the manager and employee were laughing like what this is one of the worst location ever 1000/10 would not recommend it his location is so lucky I didn’t contact HR oh my lord AND THEY STILL HAD THE AUDACITY to ask me if I wanted to ask me to get another bowl from the same thing that had hair in it I would never ever go here the employees here are so damn rude I would go the extra time and go to the one in Springfield plaza and I know yall r wondering why I’m writing this but this is because I NEVER would want this to happen to anyone unbelievable
I tried to order here before 10pm (it supposed to be open until 11pm) the girl just never turned back to attend and the boy just told me “it’s closed”.
Atmosphere: 1
Food: 1
Service: 1
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