Don’t waste your time after a long day of work to try and get food from this chipotle between 10-11pm they’re more worried about cleaning with 6 plus people they have working and going home the last hour than actually satisfying or taking an order. A better reference would be coco Rico about 10 mins down the street also open until 11pm worth every cent not spent at the Saratoga shopping center chipotle. the one fat girl been working there for years and still sucks at her job it doesn’t make sense, told me someone would be right with us as she proceeds to wipe counter down for 3 mins I see why citizens just trying to get a burrito bowl have pulled out pistols before at this location it’s not the customers but it is the lack of management inside the infrastructure and influences beyond overdue on leaving the establishment and lack of leadership in this facility that is disappointing…all in all the night crew sucks not so sure on the day crew good luck everyone
Atmosphere: 1
Food: 1
Service: 1
Carla Camille Enriquez
Poor management!! Came here to get dinner and was greeted with “we’ll be right with you” as the lady continues to wipe the counter down. Minutes has passed still standing there watching the employees (about 5 of them) walk back and forth doing their own thing. Instead the lady who was wiping the counter down then turns around and starts having a private conversation with her co-worker. Ended up leaving because no one came to serve me. Don’t waste your time here. This is not the first time this has happened. Employees here need training and needs a better management system. To me all I see is just laziness, employees waiting on one another to see who will jump in first to serve customers with no intentions on ever helping.
Atmosphere: 1
Food: 1
Service: 1
Orlando Mayorga
I come here often, however the most recent times I’ve ordered from this location have been very disappointing. When ordering take out, I expected my bowl to have a decent amount of rice, steak, and veggies. These most recent visits have provided me with only half of the bowl when I pay the normal price. I’m still left hungry as this portion would be the equivalent to half the price. Disappointed.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Bowl
Dylan Thornton
5th time I've been to this chipotle in the past 2 months and they always do not have meat ready for their clients. They didn't even have it cooking until customers complained about it....
Atmosphere: 2
Food: 1
Service: 1
Robert Duquette
The last time I ordered I got the brown rice and it was undercooked. This time my roommate went to order food and they, yet again, don't have steak ready and rolled their eyes when he asked for it. Somehow they never have steak ready to go and for some reason it's a problem to order it?
Gregory Thomas
I come to Chipotle almost everyday after work, it's always smells very good and the people are
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Burrito
Alma Cruz
They need to train their people how to roll burritos. I ordered a carne asada burrito and it was a mess! The whole burrito was loose! It looks like a toddler rolled this burrito!
Atmosphere: 3
Food: 3
Service: 3
Ronnie
Out of all the Chipotle's in the area, this place has the smallest borritos and bowls Ive seen. The employee's were definitely divided, and knew it was wrong. This was the 2nd time this happened this week to our office, first time we thought it was a fluke. I suggest going to the one near amazon fresh in lorton. Unless you like to over-pay for mediocre food, this place use to be good.
Atmosphere: 1
Food: 1
Service: 1
TJ M
Y'all need to stop skimping on the protein and stop charging for queso.And give a brotha some cilantro because I know y'all got some in the back.Praise God.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Bowl
iris montano
I bought 3 bowls. A chips and guacamole. The guacamole was dark greenish to rotten. I didn't notice when she put it in my bag. Not until I got home and that thing tasted rotten. Also the poco de gallo. Tasted weird like they blended everything rather than dice it. Everything was disgusting. $35.00 tossed in the trash!!! ?
Staff here is a joke. I only wanted chips and guacamole. Got served the Guac, which even looked questionable...hella brown on top, but they tried to smooth it out so you can't see it. Waited to check out for 10 mins, they weren't even busy, person just left line. Then cashier comes, I ask for my chips, and they go "oh, we don't have any". Literally asked why they wasted my time and I got served, and they just shrugged. Went another time for a bowl, saw them skimping, called em out and said "it was standard". Quarter of a spoon isn't standard bro. A joke.
Atmosphere: 1
Service: 1
Daniel Katleman
Used to be my go-to Chipotle that was consistently good but food quality seems to have deteriorated. My family ordered a few bowls the other day and I couldn’t finish mine because it tasted off. The queso also had a weird smell. My dad ended up eating the second bowl that was left yesterday and now has been sick all day today. Don’t think we’ll be returning for a while, unfortunately.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Bowl
Maricela De santos
The chicken quesadillas are very delicious too.
Rik Parpana
Poor management, irresponsible children working in
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito
Donovan Lee
Don't ever order delivery from this place, I received the skinniest pathetic burrito today. Never ordering from here again. Insulting $25Edit. I went to the contact us website the Chipotle comments on this review to sound like they are being reactive and responsible. It takes me to the general questions page not helpful nor useful.
Don’t waste your time after a long day of work to try and get food from this chipotle between 10-11pm they’re more worried about cleaning with 6 plus people they have working and going home the last hour than actually satisfying or taking an order. A better reference would be coco Rico about 10 mins down the street also open until 11pm worth every cent not spent at the Saratoga shopping center chipotle. the one fat girl been working there for years and still sucks at her job it doesn’t make sense, told me someone would be right with us as she proceeds to wipe counter down for 3 mins I see why citizens just trying to get a burrito bowl have pulled out pistols before at this location it’s not the customers but it is the lack of management inside the infrastructure and influences beyond overdue on leaving the establishment and lack of leadership in this facility that is disappointing…all in all the night crew sucks not so sure on the day crew good luck everyone
Atmosphere: 1
Food: 1
Service: 1
Poor management!! Came here to get dinner and was greeted with “we’ll be right with you” as the lady continues to wipe the counter down. Minutes has passed still standing there watching the employees (about 5 of them) walk back and forth doing their own thing. Instead the lady who was wiping the counter down then turns around and starts having a private conversation with her co-worker. Ended up leaving because no one came to serve me. Don’t waste your time here. This is not the first time this has happened. Employees here need training and needs a better management system. To me all I see is just laziness, employees waiting on one another to see who will jump in first to serve customers with no intentions on ever helping.
Atmosphere: 1
Food: 1
Service: 1
I come here often, however the most recent times I’ve ordered from this location have been very disappointing. When ordering take out, I expected my bowl to have a decent amount of rice, steak, and veggies. These most recent visits have provided me with only half of the bowl when I pay the normal price. I’m still left hungry as this portion would be the equivalent to half the price. Disappointed.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Bowl
5th time I've been to this chipotle in the past 2 months and they always do not have meat ready for their clients. They didn't even have it cooking until customers complained about it....
Atmosphere: 2
Food: 1
Service: 1
The last time I ordered I got the brown rice and it was undercooked. This time my roommate went to order food and they, yet again, don't have steak ready and rolled their eyes when he asked for it. Somehow they never have steak ready to go and for some reason it's a problem to order it?
I come to Chipotle almost everyday after work, it's always smells very good and the people are
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Burrito
They need to train their people how to roll burritos. I ordered a carne asada burrito and it was a mess! The whole burrito was loose! It looks like a toddler rolled this burrito!
Atmosphere: 3
Food: 3
Service: 3
Out of all the Chipotle's in the area, this place has the smallest borritos and bowls Ive seen. The employee's were definitely divided, and knew it was wrong. This was the 2nd time this happened this week to our office, first time we thought it was a fluke. I suggest going to the one near amazon fresh in lorton. Unless you like to over-pay for mediocre food, this place use to be good.
Atmosphere: 1
Food: 1
Service: 1
Y'all need to stop skimping on the protein and stop charging for queso.And give a brotha some cilantro because I know y'all got some in the back.Praise God.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Bowl
I bought 3 bowls. A chips and guacamole. The guacamole was dark greenish to rotten. I didn't notice when she put it in my bag. Not until I got home and that thing tasted rotten. Also the poco de gallo. Tasted weird like they blended everything rather than dice it. Everything was disgusting. $35.00 tossed in the trash!!! ?
Restaurantji Recommends
Staff here is a joke. I only wanted chips and guacamole. Got served the Guac, which even looked questionable...hella brown on top, but they tried to smooth it out so you can't see it. Waited to check out for 10 mins, they weren't even busy, person just left line. Then cashier comes, I ask for my chips, and they go "oh, we don't have any". Literally asked why they wasted my time and I got served, and they just shrugged. Went another time for a bowl, saw them skimping, called em out and said "it was standard". Quarter of a spoon isn't standard bro. A joke.
Atmosphere: 1
Service: 1
Used to be my go-to Chipotle that was consistently good but food quality seems to have deteriorated. My family ordered a few bowls the other day and I couldn’t finish mine because it tasted off. The queso also had a weird smell. My dad ended up eating the second bowl that was left yesterday and now has been sick all day today. Don’t think we’ll be returning for a while, unfortunately.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Bowl
The chicken quesadillas are very delicious too.
Poor management, irresponsible children working in
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito
Don't ever order delivery from this place, I received the skinniest pathetic burrito today. Never ordering from here again. Insulting $25Edit. I went to the contact us website the Chipotle comments on this review to sound like they are being reactive and responsible. It takes me to the general questions page not helpful nor useful.
Food: 1