Chipotle Mexican Grill
7108 Old Keene Mill Rd, Springfield
(703) 644-6982
Recent Reviews
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Go to a different Chipotle
Atmosphere: 2
Food: 1
Service: 1
Mostly good
Atmosphere: 4
Food: 4
Service: 4
Unclean, poor service, foods not bad though.
This place is always dirty doesn’t matter what time you go - the customers make a gigantic mess and then it just sits there all day. There’s water and soda fallen all over the place and trash spewed about.
Don’t go here… 🙂 waste of money, rude staff. If I’m paying for good guacamole, why can that simple service not be provided? 🤔 zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Food was good, but didn’t seem as good as usual. Skimped on portions compared to other locations. Service was decent.
Atmosphere: 4
Food: 3
Service: 3
The picture speaks for itself
Atmosphere: 2
Food: 2
Service: 4
Rude staff everyone time I come in. If I look over the women are huddled looking over and I caught one making a face today and switch once I looked up so then I kept looking because I didn’t want them to keep saying stuff if I keep looking. I only go here because I work near by but I ordered ahead today hoping the attitude would be different by limiting my communication and was I was wrong. I speak Spanish to I always hear them say she’s so rude or she looks mean she always looks mean. Like when I come in yall aren’t greeting so I don’t come in happy I come in defensive
Atmosphere: 1
Food: 3
Service: 1
Chipotle is great, but this particular location is a mess. It always feels damp, and something is always missing. Today, I picked up my usual chicken bowl, and—surprise—they ran out of sour cream. Who's managing this place? Why are they always short on staff? I'm done with this location—management needs to wake up and do their job.
Atmosphere: 1
Food: 1
Service: 1
The workers are slow and speaks spanish all the time. Sometimes no one is at the window serving.
Update: visited one more time to see if anything has changed. No change made. The worker sound so frustrated and has a slight attitude as well. They need new employees…
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
They did a great job
Trash place chipotle still skimping on food. Told the lady to add a little more food she look at me and slide it over
For a bowl of steak with guac that cost nearly $16. This location is stingy and cheap with the portions they put on your bowl
I haven’t been to a Chipotle in years. Why is a burrito with a tiny bit of beef and chicken and a ton of rice and cheese $16? How does this actually make sense? If the quality was better it would make a little more sense but the quality is trash. How does people like this? I now remember why I stopped going to Chipotle. Thank you.
Appalling service. I visited intending to order food, but the staff completely disregarded me. I would not recommend this place under any circumstances.
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