Dairy Queen Grill & Chill
5230 C Port Royal Rd, Springfield
(703) 321-1820
Recent Reviews
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This location seriously needs to update their posted hours. My family and I arrived at 9:30 PM, only to find the place already closed. Very frustrating and completely inconvenient!
I love Dairy Queen but this dairy Queen needs remodels badly. The ice cream machine doesn't work right. The lady handed my kid melted ice cream.
We got to dq at 9:45 when it said online it was open until 10:00. This is the second time the hours were incorrect online dq needs to update hours online.
I just drove 45 minutes to this location because they said they had the cookie crunch ice cream just for them to be closed when I arrived . But on the website it says they were open til 10pm . I am very upset and very mad . For this I give 0 stars very disappointing.
Service: 1
Says it closes at 10pm, but was closed at 9pm 2/14/25
Store was closed and hour before posted closing time.
When I went with my partner, it was FANTASTIC. Recently found out my mother use to be addicted to DQ when she was pregnant with me, now I know where my obsession came from lol. We love the late night vibes, just chill music and great customer service. They keep their establishment clean and smelling amazing. The food is excellent quality and the ice cream is to die for. I HIGHLY recommend checking this place out.
Atmosphere: 5
Food: 5
Service: 5
This place currently has inaccurate hours. Maps and the website say they close at 10, but they have a sign on the door that they close at 9. The restaurant itself is dirty, and the staff are rude and don't have any customer service skills, they act as if the customers are a big nuisance.
Atmosphere: 2
Food: 3
Service: 1
I can’t rate the food because no one could be bothered to serve me. Not the first bizzare experience I had at this location. There are others in the area that are better.
Service: 1
The bathroom looked like it hadn’t been cleaned in weeks. Very gross!
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
Ice cream you can't go wrong but it took a while.
Atmosphere: 3
Food: 4
Service: 3
If i could give it 0 stars I will, I ordered a blizzard and he didn't flip it upside down, he automatically put a top on it, so I drank my blizzard because of how runny it was...even the ice cream cones melted too fast. everything was dirty, instead of cleaning or wiping down tables when there are no customers the employees were just talking. My son needed to use the bathroom and it was beyond disgusting, poop all over the toilet seat, and pee all over the floor. When I told the guy at the register he looked at me like I was crazy.. never coming back to this location ever again
Atmosphere: 1
Food: 1
Service: 1
This dairy queen is fine, however, the reason I am giving 1 stars is because they are confirming that their closing time is 10 PM on Google, however, they really close earlier than this. I went yesterday at 9:10 PM and they were already closed and this has happened to me before.
Atmosphere: 3
Food: 3
Service: 1
The dont have grilled chicken ?
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Original Cheeseburger
Food was overpriced and just okay. Had to wait longer than I should have. The guy was very polite
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Chicken Strip Basket Combo, French Fries
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