Dona Bessy's Pupuseria
6961 Hechinger Dr, Springfield
(703) 333-5074
Recent Reviews
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Stay away from this place !!!
Atmosphere: 1
Food: 1
Service: 1
I don't recommend this restaurant because they don't care if customers have bad experiences.
Worst place ever. Cockroaches in the place. I went there to eat on 07/12/2025 afternoon and high chair for my baby was nasty they had never cleaned it felt sticky and stink after we ordered the drinks we saw cockroaches walking in our table that was nasty I told the waitress she said she didn't know. When the second waitress came she said because the door is open. Bro no even A/C i told them I didn't want good or drinks and I wanted to leave they still charge for the drinks and didn't even touch it. NASTY PLACE I don't even think they pass inspection u can feel that they never clean...
Atmosphere: 1
Food: 1
This place is a letdown. The atmosphere felt dirty, and the food wasn’t great. I got pupusas that were undercooked, and the red salsa they gave me tasted sour and like it had already started to ferment. After eating, I ended up having to run to the bathroom multiple times.
On top of that, they didn’t even want to give me my change back—just 6 cents! The woman at the counter literally said, “I’m not giving you your change, it’s only six cents.” They just seem totally okay with being a low-quality restaurant....won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Ordered a carne asada, 3 pupusas and 2 frescos. 5 minutes later got the carne asada just the plate no silverware or nothing to eat with no drinks 10 minutes later we asked again they took about 3 minutes for the drinks my friend finish his carne still no pupusas we asked for the check and i asked to remove the pupusas and the waiter said ok charged me 27 dollars and then 5 days later bank statement shows a 31.50 charged from this place they even charge me for tip that i did not leave 😒.
Atmosphere: 1
Food: 1
Service: 1
Had the worst experience and I will never go here again. I called to place an order at 6:15 the guy told me 30 mins I said ok. I got there at 7pm it still wasn’t ready the lady at the register said give us a couple of minutes I said ok. While waiting I just kept seeing a lot of moment from other customers upset. The place wasn’t busy but I guess they had a lot of phone orders. So bout 730pm I said ok that’s to much let me go ask about my order. While waiting to talk to the lady, the lady told the guy don’t answer the phone cause the phone was going off and off. Like what type of business is this. Wow. So finally I said to them is my order ready and the lady said they haven’t started on your order yet. I said excuse me are you serious I place my order over the phone over an hour ago and she ain’t say nothing. I said you know what cancel my order I don’t want it this place is bullsh!t your service if a piece of **** and left. Around 810pm I see a miss call on my phone from this place. you guys are a joke. Thank twice about going to this location. Never had this type of experience at this location but says a lot especially if the owners were there and they had all this going on . Shows they don’t care!
Atmosphere: 1
Service: 1
Good food 👍
Very good pupusas . And the tamales de pollo were delicious too
Pupusa is bland. Cheese also is tasteless
Great food. Favorites are carne asada and pupusas. Yum
Restaurantji Recommends
I eat the chicharon and the steak tacos and I was please with favor and portions , the horchata was good . Tha waitress was wonderful and helpful.
So I got the Pupusas de Queso con Chicharron on Rice Flour / Masa & I added Jalapeño & Beans to them! Soooo good, soft on the inside and crispy outside! The Salsa & Curtido (Slaw) was Fresh.
The only place I could get Pastelistos de Carne, cause most are lazy and only do chicken. They were sooo freaking good. Platonos could have been fried crispier and in thinner slices but most restaurants don’t do it cause of the time it takes. The Platano Empanadas (Sweet) were pretty authentic as well. No complaints really. The Pupusas were like that tho 5/5
The food came with in a propionate time and it tasted good
I think, now they have new management, cuz the atmosphere has improved so much, the atmosphere feels good, and now you can see more people eating in. The service it's so good.
I like this restaurant , delicious food.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sopa de Gallina, Frijol Con Queso, Refrescos, Empanadas de Platano Con Leche
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