Einstein Bros. Bagels
8317 Old Keene Mill Rd, Springfield
(703) 913-6175
Recent Reviews
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Ordered delivery. I don't even care for bagels, but these bagel sandwiches are delicious. Fresh, warm, and flavorful.
Food: 5
Staff was great. Great attitudes, very friendly, polite and quick! Will definitely be coming back!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Hair in bagel boxes, egg cooking appliance very dirty, behind counter not clean, etc. It is unfortunate because the food is good, but no one wants to eat food prepared in a dirty kitchen nor find random hair in their food.
Reporting to google for inflation of reviews. This company, explicitly this location is inflating their rating for google and I will be reporting this to google. This place is terrible, the employees are terrible, the management is terrible, this place is always dirty. Just shut down already.
Atmosphere: 1
Food: 1
Service: 1
It took an hour to get my food. The staff was doing their best, but they just are not equipped to handle the traffic they get.
Atmosphere: 3
Food: 4
Service: 4
Usually a pretty solid choice, but had a couple of bad experiences recently that will prevent me from going back. Most recently I put in an online order and it was still not ready 52 minutes after I placed it. I watched multiple people come in, order and get their food. When I tried to cancel the order, I was told they can't do it in store and that it had to be done online. The online option wasn't easy either since you have to fill out a free text form instead of just clicking your order and cancelling.
Don't recommend on the weekend if you don't have 90 minutes to wait.
Atmosphere: 2
Food: 4
Service: 2
Mediocre bagels that took 45 minutes to actually receive.
Atmosphere: 2
Food: 2
Service: 1
Ordered an Avocado Tomato and bacon sandwich. It came with barely any avocado.
Atmosphere: 4
Food: 4
Service: 4
Incredibly awful service on Sunday, November 3rd. I visited once alone and came back with my son.
First visit around 8:15 AM, I stood around for a while before someone called to me that they were taking orders at the register on the left, and payment on the right. My single sandwich took 10 minutes to prepare.
Second visit around 10:45 AM, another customer (not an associate) told me they were taking orders on the right side. Cashier rang me up for a 2-egg sandwich rather than one, then refused to give me a refund.
GET IT TOGETHER!
Recommended dishes: Breakfast Sandwich
I ordered the texas brisket 1 egg and that was the best Texas brisket sandwich l have ever had and l use to be a shift lead at Einstein bagels and he made the sandwich better than l did when l made it for myself. l wish l could thank the guy who made it for me ,but my order was takeout and l was down the highway when l tasted the sandwich. If lm back on that side of Virginia lm definitely stopping in again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Restaurantji Recommends
Automatic tip minimum $1. You can’t pay without tip and they are aware of it. Service was slow you will wait at register for 3-5min if ur first in line. The lady gave me the wrong receipt and i waited 20 minutes for coffee. I had to prove that i ordered through my credit card statement and then they said “oh sorry your coffees right here behind the counter, we forgot.”
Atmosphere: 3
Food: 4
Service: 1
Best in the area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nova Lox Bagel, Bagels, Half Dozen Bagel Box
Great location, extremely pleasant and courteous staff and amazing food. Will definitely be returning!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Bagels, Chorizo Breakfast Burrito
Good bagels. Terrible service- requested green chile bagels, paid the upcharge, and they gave me hashbrown.
Food: 5
Service: 2
Food was great' coffee was flavorful and refreshing! I woukd recommmend
Atmosphere: 5
Food: 5
Service: 5
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