Rude as HELL! I walked up to order. The chick at the cash register looked at me, after her co workers told her I was standing there ready to order, and turned her head and kept talking to them. Just disrespectful!! I walked away. They will not get my money. Customer service is not a priority. Rude! Enough Said.
Rqia Boucetta
I always eat here and usually have a great experience—the food is good and the place is clean. But today, I was disappointed to see two ladies preparing food while wearing nail polish and no gloves. This is not what I expect from a place I trust. I hope management pays attention to this and ensures proper hygiene is followed.
Bilal Haider
Middle eastern Halal food with kebabs, rice, naan and more
Abdellah Oulakhmis
I had a very disappointing experience at Grill Kabob. The staff member who took my order was extremely rude she didn’t even greet me or ask how she could help. When my food was ready, she just dropped it on the counter without saying a word, as if she were doing me a favor. This kind of customer service is unacceptable. I won’t be coming back
Abraham Musazai
Enter through mall don’t get lost 👍😜.
Slycooper871 !
Food is good depending on the workers mood and how they season it. The new workers need to learn how to take orders properly over the phone. There’s a huge language barrier. It took 5 minutes of me explaining that I wanted both white and brown rice. Just for them to only give me white rice. Before it was only guy workers and they did everything right. But once the newer employees came it just ruined this place for me.
Matthew Drobitsky
The food was decent enough, I don't know if it's 17 dollars decent though. Food takes a hit on the stars because price point isn't matching the quality.
Sebastian Dittgen
Halal so mid that I had to make my first Google review. Coming from NYC, 5$ gets me great halal/kabab. Here, in middle of nowhere VA, 16$ gets you dry chicken and rice with no flavor. I’m devastated.
Fletcher Lopez
Foods amazing. Better than most of our go to kabob place. Service is bit meh but the food is well worth it for a few seconds of interaction
BlueMustang_
This location needs to get its act together. I’ve come here twice now, most recently on 2/2/25 at 6:30 PM, and both times the kitchen was closed 30 minutes early because the “manager” decided to shut down the cashier box. The same clerks just stand there, smiling, and give the same excuse every time—completely disregarding customers.
If you’re going to stop serving before closing time, update your hours instead of misleading people. Even worse, I called ahead and was told I could still place an order 20–30 minutes before closing—only to arrive and be turned away. That’s unacceptable and unprofessional. Either fix your policies or expect to lose business.
I was so looking forward to trying Grill Kabob, but unfortunately, my experience was far from enjoyable. The wait for our food was incredibly long—over 40 minutes! It's unacceptable to keep customers waiting for such an extended period. To make matters worse, the staff seemed completely uninterested in providing good service. The employees looked stressed and annoyed, and the cashier seemed more preoccupied with making bread than attending to customers. It was as if our presence was an inconvenience to them. It's clear that Grill Kabob needs to re-evaluate their operations. They need to find a way to get orders out in a timely manner and improve their customer service. Until then, I won't be returning.
Atmosphere: 1
Food: 3
Service: 1
Daud jan
I visited this place to order lamb kebab. The person taking the order, Waris, was very professional, and the grill staff prepared my order exceptionally well. I really enjoyed the food.?
Asim Ali
This place don't respect there customers Employees are so rude .
Service: 1
Sadaf Ali
They are making difference between customer I placed my order and wait in the line to long and they start giving order to the people who come after me once I go to the line and asked them about my order they start to get mad on me and cancel my order i never ever go back there again .
Service: 1
Nelson Martinez
I’ve been coming here since 1999, and I must say, this place serves the best Kabob I’ve ever eaten. The food is delicious, and the sauces truly elevate the dish. The service is phenomenal, and they cook the food fresh on the spot. If you’re in the mood for a great Kabob meal and find yourself at Springfield Mall, you must try this place. I highly recommend the chicken—it’s amazing.
Rude as HELL! I walked up to order. The chick at the cash register looked at me, after her co workers told her I was standing there ready to order, and turned her head and kept talking to them. Just disrespectful!! I walked away. They will not get my money. Customer service is not a priority. Rude! Enough Said.
I always eat here and usually have a great experience—the food is good and the place is clean. But today, I was disappointed to see two ladies preparing food while wearing nail polish and no gloves. This is not what I expect from a place I trust. I hope management pays attention to this and ensures proper hygiene is followed.
Middle eastern Halal food with kebabs, rice, naan and more
I had a very disappointing experience at Grill Kabob. The staff member who took my order was extremely rude she didn’t even greet me or ask how she could help. When my food was ready, she just dropped it on the counter without saying a word, as if she were doing me a favor. This kind of customer service is unacceptable. I won’t be coming back
Enter through mall don’t get lost 👍😜.
Food is good depending on the workers mood and how they season it. The new workers need to learn how to take orders properly over the phone. There’s a huge language barrier. It took 5 minutes of me explaining that I wanted both white and brown rice. Just for them to only give me white rice. Before it was only guy workers and they did everything right. But once the newer employees came it just ruined this place for me.
The food was decent enough, I don't know if it's 17 dollars decent though. Food takes a hit on the stars because price point isn't matching the quality.
Halal so mid that I had to make my first Google review. Coming from NYC, 5$ gets me great halal/kabab. Here, in middle of nowhere VA, 16$ gets you dry chicken and rice with no flavor. I’m devastated.
Foods amazing. Better than most of our go to kabob place. Service is bit meh but the food is well worth it for a few seconds of interaction
This location needs to get its act together. I’ve come here twice now, most recently on 2/2/25 at 6:30 PM, and both times the kitchen was closed 30 minutes early because the “manager” decided to shut down the cashier box. The same clerks just stand there, smiling, and give the same excuse every time—completely disregarding customers.
If you’re going to stop serving before closing time, update your hours instead of misleading people. Even worse, I called ahead and was told I could still place an order 20–30 minutes before closing—only to arrive and be turned away. That’s unacceptable and unprofessional. Either fix your policies or expect to lose business.
Restaurantji Recommends
I was so looking forward to trying Grill Kabob, but unfortunately, my experience was far from enjoyable. The wait for our food was incredibly long—over 40 minutes! It's unacceptable to keep customers waiting for such an extended period.
To make matters worse, the staff seemed completely uninterested in providing good service. The employees looked stressed and annoyed, and the cashier seemed more preoccupied with making bread than attending to customers. It was as if our presence was an inconvenience to them.
It's clear that Grill Kabob needs to re-evaluate their operations. They need to find a way to get orders out in a timely manner and improve their customer service. Until then, I won't be returning.
Atmosphere: 1
Food: 3
Service: 1
I visited this place to order lamb kebab. The person taking the order, Waris, was very professional, and the grill staff prepared my order exceptionally well. I really enjoyed the food.?
This place don't respect there customers Employees are so rude .
Service: 1
They are making difference between customer I placed my order and wait in the line to long and they start giving order to the people who come after me once I go to the line and asked them about my order they start to get mad on me and cancel my order i never ever go back there again .
Service: 1
I’ve been coming here since 1999, and I must say, this place serves the best Kabob I’ve ever eaten. The food is delicious, and the sauces truly elevate the dish. The service is phenomenal, and they cook the food fresh on the spot. If you’re in the mood for a great Kabob meal and find yourself at Springfield Mall, you must try this place. I highly recommend the chicken—it’s amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kobeeda Kebab Platter, Lamb and Chicken Kabob Platter, Lamb Kabob Salad, Salad, Tandoori Bread, Lamb and Chicken Kabob Combo, Chicken Kabob Salad
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