Jersey Mike's Subs

Good food and a good location until I started seeing the wildebeest with the arm tattoos (i believe she's the manager?). Wait times and the bad attitudes have gone up and customer service fell off a cliff

Atmosphere: 1

Food: 4

Service: 1

I waited 2 weeks prior to deciding to issue the following PSA: this location is awful. Dirty, non existent customer service, and they close early even though their hours are posted on the door. I might write to corporate too. I had such a horrible experience. I arrived at 825 in-person on a Tuesday and was ignored for around 5 minutes as everyone cleaned around me while I waited at the counter. Then, only after they realized I was not going to leave did one of the staff rudely and unprofessionally told me that they had already shut down the grill (they had just begun to clean it I know how to clean a grill at a grease joint; trust me) and would not be able to make me food. I begged. I explained that I hadn’t eaten all day and the only response I got was laughter. I LOVE Jersey Mikes but I will NEVER enter this location again. Worst service I’ve had all year.

Atmosphere: 1

Food: 1

Service: 1

Nice place I like the giant sandwich.

I am very disappointed! I am not sure if it’s because I look young, humble or black but all the workers in there weren’t African American, they were Hispanics. I literally stood there for 10 mins, no one acknowledged me nor helped me! They were acting as if they were making online orders. So I just asked for a cup that I paid for and just when I am walking out the door, two white people come in, immediately got greeted and were asked for their orders.
It was my first time here and was really ready to try Jersey, but hopefully I try it elsewhere! Definitely not here!

Atmosphere: 1

Service: 1

Excellent sandwiches, never disappoints.

I placed an order to-go inside the store. They told me it would be a small wait time (15-20 mins) but in reality they make me wait 45mins. So when I check why it’s taking so long, they are making 5+ doordash orders while me and a few others stand around waiting 40+ mins. Also, after they give me my food they don’t pay me out insinuating that I should keep waiting so I speak up and tell them to check me out immediately! The system of priority needs to be reevaluated at this location. You should serve the guest in store first before DoorDash, especially if I waited over 30mins..

I’m not one to give low ratings but this location needs attention. The dining area is dirty and the trash is overflowing. It’s not busy, the staff are just behind the counter talking and joking.

They are using profanity loudly in front of customers. Part of their conversation was that one of their co workers sent them a picture of themselves standing barefoot on the food prep counter. They laughed about it. One of the workers is currently sitting on a food prep counter.

Cool spot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Cheese, Cookie, Club Sandwich

Bad food bad service. Not Gen x or M/C friendly. They took this post down once now it will post daily.

Atmosphere: 1

Food: 1

Service: 1

If you want a delicious, fresh sandwich and a great service with friendly staff, then you have to go to Jersey Mike's Subs here! Here I ate the best sandwich of my life! Thanks to the great team!!!

Atmosphere: 5

Food: 5

Service: 5

Not a fan of the interaction with staff.

Food: 5

Service: 1

I like the food. Healthier than other fast places

They know us too well here. They do a good job and are provide good service and sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Fast, clean, and they do a great job getting online orders ready for pickup.

As a Philly girl, pretty damn good!!! Way to be guys haha!!!

Atmosphere: 5

Food: 5

Service: 5