Jersey Mike's Subs
5250-G Port Royal Rd, Springfield
(703) 992-7478
Recent Reviews
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I am very disappointed! I am not sure if it’s because I look young, humble or black but all the workers in there weren’t African American, they were Hispanics. I literally stood there for 10 mins, no one acknowledged me nor helped me! They were acting as if they were making online orders. So I just asked for a cup that I paid for and just when I am walking out the door, two white people come in, immediately got greeted and were asked for their orders.
It was my first time here and was really ready to try Jersey, but hopefully I try it elsewhere! Definitely not here!
Excellent sandwiches, never disappoints.
I placed an order to-go inside the store. They told me it would be a small wait time (15-20 mins) but in reality they make me wait 45mins. So when I check why it’s taking so long, they are making 5+ doordash orders while me and a few others stand around waiting 40+ mins. Also, after they give me my food they don’t pay me out insinuating that I should keep waiting so I speak up and tell them to check me out immediately! The system of priority needs to be reevaluated at this location. You should serve the guest in store first before DoorDash, especially if I waited over 30mins..
I’m not one to give low ratings but this location needs attention. The dining area is dirty and the trash is overflowing. It’s not busy, the staff are just behind the counter talking and joking.
They are using profanity loudly in front of customers. Part of their conversation was that one of their co workers sent them a picture of themselves standing barefoot on the food prep counter. They laughed about it. One of the workers is currently sitting on a food prep counter.
Cool spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Cheese, Cookie, Club Sandwich
Bad food bad service. Not Gen x or M/C friendly. They took this post down once now it will post daily.
Atmosphere: 1
Food: 1
Service: 1
If you want a delicious, fresh sandwich and a great service with friendly staff, then you have to go to Jersey Mike's Subs here! Here I ate the best sandwich of my life! Thanks to the great team!!!
Atmosphere: 5
Food: 5
Service: 5
Not a fan of the interaction with staff.
Food: 5
Service: 1
I like the food. Healthier than other fast places
They know us too well here. They do a good job and are provide good service and sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast, clean, and they do a great job getting online orders ready for pickup.
As a Philly girl, pretty damn good!!! Way to be guys haha!!!
Atmosphere: 5
Food: 5
Service: 5
there are better subs out there in this wide world of ours, but j. mike's (as i like to call it) does a pretty good job. i always forget what "mike's way" is, though, and i kinda feel like a jerk when they have to explain it to me for like the 6th time
Subs always delicious
Food: 5
Service: 5
Recommended dishes: The Super Sub
First time in here, we have an office right next-door. Sam is great, excellent customer service definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
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