Panda Express
7040 Old Keene Mill Rd, Springfield
(703) 866-1966
Recent Reviews
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Best fast food place ever, good portions and everything so flavorful..
Atmosphere: 5
Food: 5
Service: 5
They never open on time. They will give you less portions if they are running low, and people behind you. Terribly managed, lady in charge is very disinterested. You've been warned
Atmosphere: 1
Food: 1
Service: 1
Server: Adama B.
Date: Nov 2025
TO GO
Attitude and quality of food, terrible here.
Just make your own Panda Express.
For the food, it is pricey as heck! It seems like most workers have no care or concern in the food industry. Not offering deals, saying if they will be right with you, nothing. Too many young folks here with attitudes. A.I. and kiosks will replace humans in this food industries.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Build Your Own Plate - 1 Full Side
I eat here 4-5 days a week first 3 days very nice. Order always fried rice, honey walnut shrimps, super green and chicken teriyaki. Every time the crew in the picture always gave me hard time for my food. Don’t want to come any more
Atmosphere: 5
Food: 5
Service: 1
The manager actitud , they are not polite
Atmosphere: 1
Food: 1
Service: 1
Stopped by this Panda Express and everything went really smoothly. The food came out fresh and the place looked well kept. I also wanted to mention Nicolas, because he honestly made the whole visit easier.
He was friendly, quick with the order, and kept everything moving without any mistakes. Super efficient, and you could tell he knew what he was doing. I was in and out faster than I expected, which I appreciated.
Atmosphere: 5
Food: 5
Service: 5
Today I was served by Nicolas and Toba and the portions were extremely small. It felt like they were rationing the food. I barely received a full scoop of chicken, which is disappointing especially for the price.
0 stars if possible
What makes it worse is that locations like Centreville give generous portions and even hook customers up, especially toward closing. The consistency here is nowhere near that. Really hoping management fixes this.
Atmosphere: 1
Food: 1
Service: 1
Bring back to bourbon chicken please! It was the best! The orange chicken is great as always, my grandkids love it
Atmosphere: 5
Food: 4
Service: 5
I had to wait 10-15 min for my uncooked orange chicken and Beijing beef. Stay away for ur own good.
This location always gives great portions and great service. Even better than the food is Shabnam’s service! I believe she is the manager and she is all smiles all the time no matter how busy they are. Love this place!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pretty run of the mill for Panda Express. Not terrible, but also not amazing. Staff does tend to get distracted/scatterbrained when there's a bit of a rush, sometimes have to come back to ask for something they forgot to give me.
Atmosphere: 3
Food: 4
Service: 3
Drove all the way here from another city and I got here at 10:00 or so minutes before they were closing and they literally had thrown away everything when they're not supposed to do that until they're actually closed and refused to cook what I was trying to order and were very rude people are sick of this crap man people out here can't even do their job and they're rude on top of it...
I enjoy their rotating menu options.
Food was not cooked properly.
Atmosphere: 5
Food: 3
Service: 5
It use to be my favorite location but I am tired of wasting my money and intentionally getting served smaller portions.
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