Starbucks
8098 Rolling Rd, Springfield
(571) 581-9514
Recent Reviews
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First time I received my drink it was watered down s, second time it looked appetizing however, it was horrible and not what I asked for.
This is not the first time I have had an issue with this location. I tried giving them the benefit of the doubt because they were close but it’s not worth it.
Atmosphere: 3
Food: 1
Service: 3
Coffee ordered with almond milk came with almond powder. The coffee was all powdery, had to trash.
Food: 1
My best place to meet friends 🧡
Atmosphere: 5
Food: 5
Service: 5
Came here and ordered a hot chai tea latte with a double shot of blonde espresso. This is my go to drink and I can say 100% this morning, they did not put any espresso in my drink. You can definitely smell and taste espresso in a chai tea latte, I understand they were extremely busy however they need to take their time and pay attention to the orders. Eight dollars for a drink and not to get what you ordered is ridiculous. I did however, go to the Starbucks at another location to pay for an espresso shot and the lady behind the counter smelled my drink and acknowledged there’s no way two shots of espresso were placed in there so she ended up giving me a shot for free. Much appreciated.
Stopped making certain drinks an hour before they close. Also would not make whip cream
I asked for water and a cup of ice and he said we do not give water or ice not unless you buy something. So if I was dying I would of just been dead from not having water cause I have to buy something. They'll never get my service again. The night before a guy yelled and said we're closed.
Atmosphere: 1
Food: 1
Service: 1
Probably one of the best Starbucks locations I’ve been too. The team here is on it!! Drinks taste perfect and the grilled cheeses’s are always stocked up!!
When they have down time everyone should try touching up something in the store is speaks volumes, when your store looks good it says a lot about you and your company
This is my regular Starbucks and the service has always been amazing. The know my daughter and I by name. But today they just wowed me. I made a mistake thru mobile app and ordered my items at a different Starbucks. The lady at drive up said no worries. We will make it for you.on the house. Made my day!!
Atmosphere: 5
Food: 5
Service: 5
We enjoyed coming here until a cashier/barista decided to give us a lecture about a wet Doppio Vs a Late.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The customer service here is great !!! but for whatever reason you guys just can’t make a frappe that isn’t watery :/ everytime i come no matter who makes it or no mater what frappe i get, it’s always so watery. I’ve asked for remakes and those are about the same. Never have this issue at any other Starbucks just this location. Why are they so watery?
Very spacious open concept with lots of different sorts of seating. There's a long table with outlets that seats about ten, there's a corner of the store with about four leather chairs and a couple of side tables, there are a few tall dining tables near the store entrance, and then there's another cozy yet fairly large corner with wrap around leather seating, and a mix of table and chair types. Great place to get work done or meet up and chill with a friend. Coffee and customer service have always been great as well.
Takes 35 minutes to pour a regular pike place.
I like the little outdoor seating area at this Starbucks in the afternoon. It is sunny and warm.
it’s painfully clear that they give the drive-thru priority. i walked inside as i assumed it would be faster than waiting behind 5 cars, i was wrong. after ordering, it took 10 minutes to get my one single drink, yet there was 8 employees behind the counter. that is absolutely ridiculous.
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