Starbucks

The greatest Starbucks team in VA. Full stop. We visit multiple times a week and always receive a warm welcome. 🙏🏼

Atmosphere: 5

Food: 5

Service: 5

The best Starbucks in the area!! Consistently good drinks, fast service and very very friendly baristas. Special shoutout to Amber who always serves the best drinks everyday and remembers small details on orders even when I miss them!!

Atmosphere: 5

Food: 5

Service: 5

I went in on a Saturday morning and I was expecting a warm friendly welcome. Instead I was treated like a criminal 🙄. No good morning, just a I need to see some proof that this is your order when nobody else needed to show proof. You get the gist. I will not go back. I do not recommend. This just shows that their friendliness is selective. i.e Fake

Atmosphere: 1

Food: 3

Service: 1

Everyone knows my name and greets me! They help me with different drinks and what is in them! They have also helped me with my AP! They are friendly, courteous and always professional!

Atmosphere: 5

Food: 5

Service: 5

We thought the remodeling would provide a larger outdoor area. But, it did increase to 6 tables and 20 chairs making for a great neighborhood gathering place. Baristas Calvin, Sarah, and Taylor were all very friendly and helpful providing product information and suggestions to help us enjoy coffee with less sugar and fat.

Atmosphere: 5

Food: 5

Service: 5

I've come here on a couple of Sunday mornings and the place is a mad house. Do you want to stand in line and place your order with a person at the counter? Good luck figuring out which customers are in line and who is just standing waiting for their order, because there is no rhyme or reason and very little space to stand regardless. But it doesn't matter if you find the line, because no one will offer to take your order anyway; better download the app and order there. The outdoor seating is shady and nice, and the food and drinks are good.

Atmosphere: 2

Food: 4

Service: 2

A regular Starbucks coffee shop like any other. They are open at five in the morning so that works out great for me. It is smaller than most with very limited seating and tables. I think there is only three tables side by side.

Atmosphere: 4

Food: 5

Service: 5

This is a smaller Starbucks, so there's not much atmosphere to it, but the staff here this evening (6/26) are so good: welcoming, patient, helpful, genuine--I'll be back for them!

The drink in refills are also nice!

Atmosphere: 3

Food: 4

Service: 5

Thank you, Julian for my birthday drink! ❤️

Food: 5

Service: 5

I’m genuinely disappointed and frustrated with the “remodel” at this Starbucks location. What used to be a welcoming space for relaxing, studying, or meeting friends has now been reduced to a cramped, uncomfortable pick-up area. There’s barely any seating left—maybe three spots—all crammed directly in front of the busy pick-up counter. It’s impossible to sit and enjoy a coffee without feeling like you’re in everyone’s way. Even if you’re just here to grab a quick order, you’re packed into a tiny space with other customers, which makes the experience feel rushed and uncomfortable.

What really adds to the disappointment is how the owner is handling feedback to these reviews. Instead of addressing the many concerns, they’re just giving everyone the same generic, copy-paste response and directing people to a link. I tried that link, hoping to share my feedback, but it only took me to a general customer support page—not a place where my concerns would actually be heard. It’s disheartening to see such a lack of consideration for customers who’ve enjoyed this location for years. I get that it’s just a Starbucks and there are ten more in its place, but the Huntsman/Crosspointe community doesn’t have too many casual third spaces and this location used to really fill in that need. Just really sad to see this happen.

Small and cramped. Totally horrible to get your order
This will be a HUGE issue during inclement weather

Atmosphere: 1

Service: 4

Quick service and the recent renovation looks great

Atmosphere: 5

Food: 5

Service: 5

Great customer service at this Starbucks. I'm always greeted with a smile!

Atmosphere: 4

Food: 4

Service: 5

this location has always been tiny and cramped. they did some recent renovation which cut the already cramped size in half. it’s super frustrating having to get coffee in the AM as everyone’s just smooshed together or having to stand outside. it’s peak COVID and FLU season so it all just seems a bit icky and annoying to me! there’s another location 10 mins down the road that has a drive through.

Seriously, what idiot was in charge of the renovation for this store? I used to like going here to relax and read...but they've completely ruined the space. It feels completely closed off now as soon as you enter...and there is almost no space to sit anymore. Definitely not the "third space" that you expect from Starbucks.

Atmosphere: 1

Food: 2

Service: 1