This place is the Worse I don't know how Subway company can have employees who do their job so poorly, we are paying for our food, they think they give us free. I asked them to toast the sandwich more and they told me no, I asked them to change their gloves since they grabbed garbage and said it was okay. nothing ???? It's incredible, I won't go back to this place again.
Atmosphere: 1
Food: 1
Service: 1
Erik Chronister
If you want a sandwich you'll have to remake when you open it with unripe veggies this is your spot.
Edgardo Rodriguez
No customer service ?
Atmosphere: 2
Food: 2
Service: 1
Ben W
False advertising. This location runs ads advertising the price of products and then charges customers more. Very stingy with sauce and vegetables.
Atmosphere: 3
Food: 1
Service: 2
Ivan Aranha
This location is huge and usually has fast service and fully stocked items. Parkingvus is great as it's located next to a Giant. And, if you have friends who want to eat with you but want something different, there's a Chinese restaurant next door and a Thai, and Italian spot and Dominoes and Chipotle all in walking distance ?
Kid-friendliness: Lots of space for strollers
Atmosphere: 4
Food: 4
Service: 4
Mike Lee
Service is poor. My kid asked for lots of honey mustard he was told that was enough, he didn'task for anything else no mayo or any other sauce. I asked to double wrap our sandwiches bc we were taking these on a flight. He reacted like I was crazy. Now I have an oil stain on my shirt where the bag and sandwich leaked through and my tablet next to it is covered in sauce. He pretty much treats any customer requests as a unneccessary burden. He clearly is not there for the customer, so don't go and support this nonsense.
Atmosphere: 3
Food: 1
Service: 1
Juan Iturri
Terrible customer service. It’s been a while since I had such a bad experience somewhere. The guy that was making my sandwich was so rude and fought me about everything. What does it matter to you that I want it extra toasted. He literally lied to my face that he couldn’t give me a side of sauce because they don’t have those containers when it was right in front of me. Again horrible customer service.
Atmosphere: 1
Food: 3
Service: 1
Idolina Hernandez
HORRIBLE EXPERIENCE!!!!! THE STAFF IS SO RUDE. THE WORST EXPERIENCE I HAVE EVER HAD! THEY TRY AND CHARGE YOU FOR EXTRA TOPPINGS OR LIE AND SAY I CAN'T USE MY REWARDS!!! I AM SO ASTONISHED THEY ARE STILL EVEN OPEN. WORST PLACE EVER!!!! I AM SO SHOCKED THE DISTRICT/GENERAL MANAGERS DON'T REVIEW THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Ethan
Staff was rude and argued with me about a coupon. If I didn't have the coupon, I wouldn't have set foot into this Subway. Avoid this particular one, as they say they're not honoring coupons/promotions.
Valeria Foust
AVOID THIS LOCATION AT ALL COST!! This is the closest location to me, yet I go out of my way to go to the Lorton location. The meats are spoiled. The vegetables are old are welted. On two separate occasions I have ordered the steak and cheese. The steak taste sour and is certainly spoiled!! I walked in one day to find a staff member in the back cleaning and spraying with some pink solution. He came to the front with purple gloves on where he proceeded to put clear gloves on, ON TOP OF THE CLEANING GLOVES he was wearing, He attempted to begin serving my order where I kindly asked him to remove the cleaning gloves and wash his hands before he began. I ended up leaving. I just didn't feel comfortable eating there as I now questioned the proper handling of all the food there. AVOID THIS LOCATION. THE LORTON LOCATION HAS FRESHER OPTIONS!
They try to charge you extra once you're at the register for normal stuff that comes on a sub. They'll lie about rewards scanner being broken. They'll lie about not having certain ingredients even though you can see them in front of you. No signs about out of stock food, broken machines, or extra costs for certain menu items -- they just surprise you when you try and checkout.Weird place. I go to Subways often, but I will never go back to this one. I never know what the same sub will cost.
Atmosphere: 1
Food: 4
Service: 1
Maria Colon
The service here is stuped and portions are just don't on standard they think by keeping the small portion they will improve the customer service oh well not.Always not busy the 3 people working there making fun when you ask for more speaking there language that's not right never go again this subway sucks
Atmosphere: 1
Food: 1
Service: 1
Yhara Corcuy
I walked in an ordered a turkey sandwich with provolone cheese and I kid you not was told they didn't have any when I could see they had some(literally in front of my face), when I pointed it out to them I was told it was only for their online orders!! The only way I could get their provolone cheese was if I ordered online!! Despite the fact that I was literally right in front of them!!! I asked the staff(which I believe was the manager or perhaps owner) that were I to place an order on my phone at that very second would they give me a sandwich with provolone cheese, they responded "yes", but no if I placed the order in person. To which I responded that it was messed up and that I would take my order(business) some place else.
Atmosphere: 1
Service: 1
Wayne Eddie
Typical Subway setup. Had a coupon for a 6" sub. Added a medium soda and the total came out more than a meal, if I use another coupon. If I were serving, I would have informed the customer that it is cheaper to use another coupon for the meal and allow the customer to make a decision.
Atmosphere: 2
Food: 2
Service: 2
Juan Guzman
I usually get my food at this location, once in a while I receive some coupons in the mail. Seems that they don't like to use the coupons, they accept some coupons, but is more likely to accept coupons depending on their mood. It is not my fault, I get the food anyways. Sometimes they are friendly sometimes not.
This place is the
Worse
I don't know how
Subway company can have employees who do their job so poorly, we are paying for our food, they think they give us free. I asked them to toast the sandwich more and they told me no, I asked them to change their gloves since they grabbed garbage and said it was okay. nothing ???? It's incredible, I won't go back to this place again.
Atmosphere: 1
Food: 1
Service: 1
If you want a sandwich you'll have to remake when you open it with unripe veggies this is your spot.
No customer service ?
Atmosphere: 2
Food: 2
Service: 1
False advertising. This location runs ads advertising the price of products and then charges customers more. Very stingy with sauce and vegetables.
Atmosphere: 3
Food: 1
Service: 2
This location is huge and usually has fast service and fully stocked items. Parkingvus is great as it's located next to a Giant. And, if you have friends who want to eat with you but want something different, there's a Chinese restaurant next door and a Thai, and Italian spot and Dominoes and Chipotle all in walking distance ?
Kid-friendliness: Lots of space for strollers
Atmosphere: 4
Food: 4
Service: 4
Service is poor. My kid asked for lots of honey mustard he was told that was enough, he didn'task for anything else no mayo or any other sauce. I asked to double wrap our sandwiches bc we were taking these on a flight. He reacted like I was crazy. Now I have an oil stain on my shirt where the bag and sandwich leaked through and my tablet next to it is covered in sauce. He pretty much treats any customer requests as a unneccessary burden. He clearly is not there for the customer, so don't go and support this nonsense.
Atmosphere: 3
Food: 1
Service: 1
Terrible customer service. It’s been a while since I had such a bad experience somewhere. The guy that was making my sandwich was so rude and fought me about everything. What does it matter to you that I want it extra toasted. He literally lied to my face that he couldn’t give me a side of sauce because they don’t have those containers when it was right in front of me. Again horrible customer service.
Atmosphere: 1
Food: 3
Service: 1
HORRIBLE EXPERIENCE!!!!! THE STAFF IS SO RUDE. THE WORST EXPERIENCE I HAVE EVER HAD! THEY TRY AND CHARGE YOU FOR EXTRA TOPPINGS OR LIE AND SAY I CAN'T USE MY REWARDS!!! I AM SO ASTONISHED THEY ARE STILL EVEN OPEN. WORST PLACE EVER!!!! I AM SO SHOCKED THE DISTRICT/GENERAL MANAGERS DON'T REVIEW THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Staff was rude and argued with me about a coupon. If I didn't have the coupon, I wouldn't have set foot into this Subway. Avoid this particular one, as they say they're not honoring coupons/promotions.
AVOID THIS LOCATION AT ALL COST!! This is the closest location to me, yet I go out of my way to go to the Lorton location. The meats are spoiled. The vegetables are old are welted. On two separate occasions I have ordered the steak and cheese. The steak taste sour and is certainly spoiled!! I walked in one day to find a staff member in the back cleaning and spraying with some pink solution. He came to the front with purple gloves on where he proceeded to put clear gloves on, ON TOP OF THE CLEANING GLOVES he was wearing, He attempted to begin serving my order where I kindly asked him to remove the cleaning gloves and wash his hands before he began. I ended up leaving. I just didn't feel comfortable eating there as I now questioned the proper handling of all the food there. AVOID THIS LOCATION. THE LORTON LOCATION HAS FRESHER OPTIONS!
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
They try to charge you extra once you're at the register for normal stuff that comes on a sub. They'll lie about rewards scanner being broken. They'll lie about not having certain ingredients even though you can see them in front of you. No signs about out of stock food, broken machines, or extra costs for certain menu items -- they just surprise you when you try and checkout.Weird place. I go to Subways often, but I will never go back to this one. I never know what the same sub will cost.
Atmosphere: 1
Food: 4
Service: 1
The service here is stuped and portions are just don't on standard they think by keeping the small portion they will improve the customer service oh well not.Always not busy the 3 people working there making fun when you ask for more speaking there language that's not right never go again this subway sucks
Atmosphere: 1
Food: 1
Service: 1
I walked in an ordered a turkey sandwich with provolone cheese and I kid you not was told they didn't have any when I could see they had some(literally in front of my face), when I pointed it out to them I was told it was only for their online orders!! The only way I could get their provolone cheese was if I ordered online!! Despite the fact that I was literally right in front of them!!! I asked the staff(which I believe was the manager or perhaps owner) that were I to place an order on my phone at that very second would they give me a sandwich with provolone cheese, they responded "yes", but no if I placed the order in person. To which I responded that it was messed up and that I would take my order(business) some place else.
Atmosphere: 1
Service: 1
Typical Subway setup. Had a coupon for a 6" sub. Added a medium soda and the total came out more than a meal, if I use another coupon. If I were serving, I would have informed the customer that it is cheaper to use another coupon for the meal and allow the customer to make a decision.
Atmosphere: 2
Food: 2
Service: 2
I usually get my food at this location, once in a while I receive some coupons in the mail. Seems that they don't like to use the coupons, they accept some coupons, but is more likely to accept coupons depending on their mood. It is not my fault, I get the food anyways. Sometimes they are friendly sometimes not.
Atmosphere: 3
Food: 3
Service: 2
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