My daughter went to the store with her friend. They used gift card and value was $25.00. They bought ice cream $9 dollars something. Cashier gave her receipt but no gift card back.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Frozen Yogurt
Maria de los angeles “Chulita” Castellanos
Very good for an afternoon with children, families and friends, I remember it and it is healthy
Atmosphere: 5
Food: 5
Service: 5
David D
Wow. Haven’t been to a SweetFrog in years. Kids had a gift card so we came here after dinner. The place is very clean and the frozen yogurt was really good! The toppings bar was so clean and organized you’d swear they just opened. Highly recommended and will be coming back soon!
Atmosphere: 5
Food: 5
Service: 5
Gyobani. G
🍨🍧🍦
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Small Cup 12oz, Small Cup 12oz - No Toppings, Small 12oz Frozen Yogurt - No Toppings, Frozen Yogurt 12 Oz
Samuel Lee
always have the dole whip which is bomb and fresh fruits
Atmosphere: 5
Food: 5
Service: 5
Karla Milena
Abi was a very kind person, and everything was super clean!!! My favorite place!
Atmosphere: 5
Food: 5
Service: 5
Linh Duong
Love this location but took one star away because everytime we're here, there's at least one machine that's out of service. This location also seems to have less flavor compared to other places. Otherwise, service is great and love that it doesn't get too overcrowded
Kid-friendliness: Lots of toppings for kids
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Frozen Yogurt
Bella Clopton
I loved it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt, Pineapple Watermelon and New York Cheesecake Flavors
Isra S
I recently visited Sweet Frog on a hot day to try some frozen yogurt for the first time, and my experience was disappointing due to poor customer service. I asked an employee for two sample cups to decide on a flavor, but she said I could only have one. After choosing my flavor, I filled my cup and went to the register to pay.
While I was checking out, the employee was speaking to the cashier in Spanish, complaining that I had made a mess at the yogurt machines. She then told me, quite rudely, to ensure I don’t make a mess next time and not to fill the sample cups all the way.
This was upsetting, especially as I was with my 2-year-old daughter and trying to stay calm. I paid for my yogurt and expected a much better level of service. It’s disappointing to encounter such a negative attitude from the staff. Customer service needs improvement.
Worst customer service. 2 very rude employees. 1 didn’t speak English and had a very bad attitude. Won’t recommend this location and will not come here again.
Service: 1
Pradeep Shah
A nice place if you like frozen yogurt.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Medium 16oz Frozen Yogurt with Up to 4 Toppings
Helen Crawford
Delicious ice cream I will be back soon..
Atmosphere: 5
Food: 5
Service: 5
NoBa Evolving
Only local sweet frog, their hours switch up all the time so ensure they are open before you go.
My daughter went to the store with her friend. They used gift card and value was $25.00. They bought ice cream $9 dollars something. Cashier gave her receipt but no gift card back.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Frozen Yogurt
Very good for an afternoon with children, families and friends, I remember it and it is healthy
Atmosphere: 5
Food: 5
Service: 5
Wow. Haven’t been to a SweetFrog in years. Kids had a gift card so we came here after dinner. The place is very clean and the frozen yogurt was really good! The toppings bar was so clean and organized you’d swear they just opened. Highly recommended and will be coming back soon!
Atmosphere: 5
Food: 5
Service: 5
🍨🍧🍦
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Small Cup 12oz, Small Cup 12oz - No Toppings, Small 12oz Frozen Yogurt - No Toppings, Frozen Yogurt 12 Oz
always have the dole whip which is bomb and fresh fruits
Atmosphere: 5
Food: 5
Service: 5
Abi was a very kind person, and everything was super clean!!! My favorite place!
Atmosphere: 5
Food: 5
Service: 5
Love this location but took one star away because everytime we're here, there's at least one machine that's out of service. This location also seems to have less flavor compared to other places. Otherwise, service is great and love that it doesn't get too overcrowded
Kid-friendliness: Lots of toppings for kids
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Frozen Yogurt
I loved it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt, Pineapple Watermelon and New York Cheesecake Flavors
I recently visited Sweet Frog on a hot day to try some frozen yogurt for the first time, and my experience was disappointing due to poor customer service. I asked an employee for two sample cups to decide on a flavor, but she said I could only have one. After choosing my flavor, I filled my cup and went to the register to pay.
While I was checking out, the employee was speaking to the cashier in Spanish, complaining that I had made a mess at the yogurt machines. She then told me, quite rudely, to ensure I don’t make a mess next time and not to fill the sample cups all the way.
This was upsetting, especially as I was with my 2-year-old daughter and trying to stay calm. I paid for my yogurt and expected a much better level of service. It’s disappointing to encounter such a negative attitude from the staff. Customer service needs improvement.
Atmosphere: 1
Food: 1
Service: 1
Ice cream the best!! Always..?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worst customer service. 2 very rude employees. 1 didn’t speak English and had a very bad attitude. Won’t recommend this location and will not come here again.
Service: 1
A nice place if you like frozen yogurt.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Medium 16oz Frozen Yogurt with Up to 4 Toppings
Delicious ice cream I will be back soon..
Atmosphere: 5
Food: 5
Service: 5
Only local sweet frog, their hours switch up all the time so ensure they are open before you go.
When are you going to open? 🤧
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