I don't know how this location is still open. Most times I go there there's only one frantic employee who looks like it's their first day being an adult let alone working at Burger King. Last time I went to the drive-thru somebody came over speaker saying that there was no one to work the kitchen.
Atmosphere: 1
Food: 1
Service: 1
Jr Smith
Always out of half the menu or more .everyone but cook was on the phone even new SpongeBob meal out of half of that only condiments mayonnaise Buffalo salt pepper guess that why never see anyone eating there
Atmosphere: 3
Food: 1
Service: 1
Brandon Davis
This place is beyond a POS. Shouldn't take 40 mins to make a burger and fries when no one is there.
Dee York
Sat 10 minutes in the drive-thru, plus another 5 minutes at the speaker after being told to hold on, just to be told she wasn't taking any more orders. 15 minutes of my life I can't get back.
Gabriel C
This has to be the worst Burger King on planet Earth. I don’t know how a place can mess up every single part of the customer experience, but somehow they’ve mastered it.
First off, the service is laughably horrible. I stood there like an idiot for almost 35 minutes while the employees pretended I didn’t exist. They moved slower than dial-up internet and acted annoyed every time someone dared to order food — at a restaurant. Absolutely unbelievable.
When I finally got my food, it looked like someone threw it against the wall, picked it up, and shoved it in the bag. The fries were stone cold, the burger was smashed flat, and everything tasted like it had been sitting under a heat lamp since last week. I’ve had gas station sandwiches fresher than this.
The dining area? Disgusting. Tables greasy, floors sticky, trash overflowing. The whole place smelled like old mop water and regret. I wouldn’t let my dog eat here.
And to top it all off, the employees had the attitude of people who hate their job, hate the customers, and hate life itself. No smiles, no basic courtesy, nothing. Just pure “why are you bothering me?” energy.
Stacy A
This Burger King is awesome! The food is hot and the service is quick! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Michael Graham
The worst customer experience I received in years waited probably 10 plus minutes until this guy realized I was standing behind him my food was already made in the window. Idk if it’s generational or not just caring when I was younger I valued my job.
Atmosphere: 1
Food: 3
Service: 1
Vonda Mac
Clean BK. Food was good. The end.
Atmosphere: 4
Food: 4
Service: 4
Tyron Ventura
Rude staff, went to the drive through, they told me to come inside, and ones I was in the restaurant, they told me to use the screen, because they ( employees) don’t take orders! What the heck????? So they just joking around , talking about dudes. ?? lol children . Very very disappointed. I love the Burger King at Woodbridge. And Lorton
Atmosphere: 1
Food: 4
Service: 1
Devin
Came through to order around 11pm and they told me it would be a 25-30 minute wait. When I asked why, The Spanish lady said she’s the only person there working. There was no body in the drive through line. I used to be an AGM for Carrol’s. It wouldn’t have taken that long. This is just pure laziness. Hire somebody who actually has some work ethics!
Today I decided to eat lunch at this Burger King. All the help behind the counter were all focused on their cell phones. Two employees walked pass me several times. Never ask if they could help me. I finally ask if someone could take my order. I got a rude response told me I could place my order at the kiosk then walked away. So I left went across the street and had an awesome Lunch at Subway. The service was incredible. I highly recommend going there instead of this Burger King.
Atmosphere: 1
Service: 1
Kevin Hall
My family has been going here since the 90s. It's a damn shame they treated my senior father like a second class citizen after decades of his loyalty. If an 80 year-old walks up to the counter to make a simple order, don't blow him off and tell him to use the kiosk. Take the damn order! Not only will I no longer allow him to go to this BK, but I will never take anyone in my family to any BK ever again. I hope McDonalds buys you out.
Service: 1
David Hurdle
This is by far one of the worst Burger King’s I’ve been to. Not because of the service, but the way they are with the food. There is no reason you should ever get a sandwich looking like this. Also, if you order breakfast after 10 o’clock, they never have any biscuits. SMH
Atmosphere: 4
Food: 2
Service: 3
Sarah Zlotek
Great chicken sandwiches as ever friendly staff
Atmosphere: 4
Food: 4
Service: 4
Ryley Browning
I went to this location at 8:26am on July 15, 2025. We pull up to the drive thru and she asks for one moment, which is fine. But 3 minutes go by without a response so we ask “Hello?” And then another minute of silence and we ask hello again. She gets on the mic “I said one moment.” And she said it in a very condescending manner. I believe this to be the manager in charge due to the collared shirt. And when we pull around to the window, she doesn’t smile, she doesn’t say thank you for business, and she did not make eye contact.
I don't know how this location is still open. Most times I go there there's only one frantic employee who looks like it's their first day being an adult let alone working at Burger King. Last time I went to the drive-thru somebody came over speaker saying that there was no one to work the kitchen.
Atmosphere: 1
Food: 1
Service: 1
Always out of half the menu or more .everyone but cook was on the phone even new SpongeBob meal out of half of that only condiments mayonnaise Buffalo salt pepper guess that why never see anyone eating there
Atmosphere: 3
Food: 1
Service: 1
This place is beyond a POS. Shouldn't take 40 mins to make a burger and fries when no one is there.
Sat 10 minutes in the drive-thru, plus another 5 minutes at the speaker after being told to hold on, just to be told she wasn't taking any more orders. 15 minutes of my life I can't get back.
This has to be the worst Burger King on planet Earth. I don’t know how a place can mess up every single part of the customer experience, but somehow they’ve mastered it.
First off, the service is laughably horrible. I stood there like an idiot for almost 35 minutes while the employees pretended I didn’t exist. They moved slower than dial-up internet and acted annoyed every time someone dared to order food — at a restaurant. Absolutely unbelievable.
When I finally got my food, it looked like someone threw it against the wall, picked it up, and shoved it in the bag. The fries were stone cold, the burger was smashed flat, and everything tasted like it had been sitting under a heat lamp since last week. I’ve had gas station sandwiches fresher than this.
The dining area? Disgusting. Tables greasy, floors sticky, trash overflowing. The whole place smelled like old mop water and regret. I wouldn’t let my dog eat here.
And to top it all off, the employees had the attitude of people who hate their job, hate the customers, and hate life itself. No smiles, no basic courtesy, nothing. Just pure “why are you bothering me?” energy.
This Burger King is awesome! The food is hot and the service is quick! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
The worst customer experience I received in years waited probably 10 plus minutes until this guy realized I was standing behind him my food was already made in the window. Idk if it’s generational or not just caring when I was younger I valued my job.
Atmosphere: 1
Food: 3
Service: 1
Clean BK. Food was good. The end.
Atmosphere: 4
Food: 4
Service: 4
Rude staff, went to the drive through, they told me to come inside, and ones I was in the restaurant, they told me to use the screen, because they ( employees) don’t take orders! What the heck????? So they just joking around , talking about dudes. ?? lol children . Very very disappointed. I love the Burger King at Woodbridge. And Lorton
Atmosphere: 1
Food: 4
Service: 1
Came through to order around 11pm and they told me it would be a 25-30 minute wait. When I asked why, The Spanish lady said she’s the only person there working. There was no body in the drive through line. I used to be an AGM for Carrol’s. It wouldn’t have taken that long. This is just pure laziness. Hire somebody who actually has some work ethics!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Today I decided to eat lunch at this Burger King. All the help behind the counter were all focused on their cell phones. Two employees walked pass me several times. Never ask if they could help me. I finally ask if someone could take my order. I got a rude response told me I could place my order at the kiosk then walked away. So I left went across the street and had an awesome Lunch at Subway. The service was incredible. I highly recommend going there instead of this Burger King.
Atmosphere: 1
Service: 1
My family has been going here since the 90s. It's a damn shame they treated my senior father like a second class citizen after decades of his loyalty. If an 80 year-old walks up to the counter to make a simple order, don't blow him off and tell him to use the kiosk. Take the damn order! Not only will I no longer allow him to go to this BK, but I will never take anyone in my family to any BK ever again. I hope McDonalds buys you out.
Service: 1
This is by far one of the worst Burger King’s I’ve been to. Not because of the service, but the way they are with the food. There is no reason you should ever get a sandwich looking like this. Also, if you order breakfast after 10 o’clock, they never have any biscuits. SMH
Atmosphere: 4
Food: 2
Service: 3
Great chicken sandwiches as ever friendly staff
Atmosphere: 4
Food: 4
Service: 4
I went to this location at 8:26am on July 15, 2025. We pull up to the drive thru and she asks for one moment, which is fine. But 3 minutes go by without a response so we ask “Hello?” And then another minute of silence and we ask hello again. She gets on the mic “I said one moment.” And she said it in a very condescending manner. I believe this to be the manager in charge due to the collared shirt. And when we pull around to the window, she doesn’t smile, she doesn’t say thank you for business, and she did not make eye contact.
Atmosphere: 2
Food: 3
Service: 1
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