Chipotle Mexican Grill
100 Prosperity Ln, Stafford
(540) 659-1275
Recent Reviews
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This location is just not it. Staff acts lost in the sauce. I ordered a barbacoa salad and was charged for a veggie bowl with a side of barbacoa. $6 extra for a hunk of grizzle. Tried to explain to the manager about 4 different times/ways while the line continued to be held up until I finally said forget it. Aside from that, the place smelled of rotting eggs. Multiple customers were commenting.
Atmosphere: 1
Food: 1
Service: 1
Line is always long, food portions are way down and prices way up! No longer worth it.
Absolutely would not recommend this place and will not be returning. We ordered two bowls through mobile pick up. Both orders were wrong and inedible. So salty and overcooked that we couldn’t eat it, plus the extra protein was nowhere to be found. The guy working the mobile orders acted like I was a problem when I asked for the chips that weren’t in the bag. For ~$40 I would eat anywhere else but here, don’t waste your time or money.
Atmosphere: 1
Food: 1
Service: 1
Portions are skimpy and workers are rude!!!!!
Don’t waste your money here!
Atmosphere: 1
Food: 1
Service: 1
Chipotle quick dining never disappoint
Atmosphere: 4
Food: 4
Service: 4
Their food is always good,
Atmosphere: 5
Food: 5
Service: 5
Typical/nothing new to include menu options, wait and leave and food quality. If you're hungry, spin the wheel.
Atmosphere: 3
Food: 3
Service: 3
We like the burrito bowls and chips/salsa too. Service has gone down the drain and the people are not as nice as they used to be when they first opened.
Atmosphere: 4
Food: 5
Service: 4
Always fast fresh food. Only negative is the music is too loud so I don’t eat there in the restaurant
Atmosphere: 4
Food: 5
Service: 5
No b bq sauce on my brisket sandwich, asked for sweet sauce??
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
The workers here are very nice, they deal with a lot of stress and rude customers and they deal with them in the best way. The Latino men and women here make the best food and keep calm under pressure. Especially for how packed it can get.
Atmosphere: 5
Food: 5
Service: 5
placed an online delivery order and called to add honey vinaigrette because there is no way to add it through ANY of the apps. and after requesting their terrible automated system to put me through to a crew member multiple times, which made me feel like I was arguing with robot, I finally found a way to be put through to the restaurant. I called 6 times and the phone was never answered. 2 of those 6 someone answered and then hung up on me.
I'm done spending my money on a company that doesn't value their customers. never again, wish I could leave ZERO stars
Atmosphere: 1
Food: 1
Service: 1
This is hands down the WORST chipotle! I ordered delivered and both entrees are wrong. Then I had to order the entrees again and they put steak in the sofrita bowl and didn’t follow the instructions for sofritas on side. Don’t order delivery from here… consider your self warned!
Atmosphere: 1
Food: 1
Service: 1
I cannot fathom why people are so rude to others working in customer service jobs. I went in line next to a woman who was on the phone and extremely nasty to the employees. The employees kept professional and didnt let it phase them. And I know that that one customer was probably just a drop in the sea of Karen's. I have nothing but respect for these workers and nothing but hate for the people who believe they are above customer service workers. Stay strong yall ✌️
Atmosphere: 5
Food: 5
Service: 5
The GM supports the community, the employees are great, and food is always great here.
Atmosphere: 5
Food: 5
Service: 5
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