Hong Kong

1075 Garrisonville Rd, Stafford
(540) 288-3999

Recent Reviews

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Veronica Mercado

We gave this place a last chance… absolutely disgusting

Atmosphere: 1

Food: 1

Service: 1

Carlos Ferrufino

The rice with chicken and shrimp was really good 9/10

Atmosphere: 5

Food: 5

Service: 5

David Kinnan

Take out or delivery only. Very good and large portions.

Atmosphere: 3

Food: 5

Service: 5

Manish Bhalani

Great take out! They always get my order right. I can easily understand the person on the phone and the orders come out hot and fresh. Veg lo mien is good

Atmosphere: 3

Food: 5

Service: 5

Douglas Novak

Best chinese food I found in the area. The orders are cooked/prepared reasonably fast, usually faster than the apps say. The owners and staff are friendly and easy to talk with.

Reagan Schroeder

Oh my gosh this place was so delicious!! Still thinking about those spring rolls 😍

Robin Touchard

Food and service is amazing! Will definitely go back!

Atmosphere: 5

Food: 5

Service: 5

Tamie Tanner

Love this place! Food is really good and fast! Staff is friendly and always helpful!

Atmosphere: 4

Food: 5

Service: 5

Brooke Moss

Laid back and great food

Atmosphere: 5

Food: 5

Service: 5

Lily Touchard

The food is amazing!!

Atmosphere: 5

Food: 5

Service: 5

Toni Davis

I’ve been stopping here for years. Lately the quality seems to have gone down drastically. Order tonight was sweet and sour chicken which was just. okay and hot and sour soup which was just awful. Other than being hot, had no flavor. Maybe it’s time to move on…

Atmosphere: 2

Food: 1

Service: 4

randombrand0n

The food is indescribably slimy and low quality. Disgusting actually. I will never be back.

Food: 1

C L

This used to be a good takeout place a year ago but it has slipped down again. Definitely a case a shrinkflation too. rangoons and eggrolls l have barely any filling, fried anything is soggy and most dishes are mostly rice or noodles. A great shame.

Atmosphere: 3

Food: 1

Service: 3

Neha

Ordered the easiest thing on the menu veggie lo mein, and it was very bland and flavorless and you couldn’t even tell it was a VEGGIE lo mein. It barely had any vegetables in there. No flavor, no spicy, no taste. Don’t recommend.

Ray Manfredi

I frequent this store about once a month since 2013, and I dont know why I still do. In 2023 they stopped giving freebies with orders over a specific amount, like if you order $50+ you get a free crab ragoon. But they are on the way home. I spend about $75 to $100 each visit, sometimes more. About two weeks ago, I placed
an App based order for the first time, via their website.
I did it using the QR code I saw in a prior visit. . It was a $136, and they are advertising 10% off for first time app users.

It did not give me the 10% off online, so when I arrived I mentioned it to the young blonde girl handling the front desk. She looked at my order and said it was added.

When I got my order, I asked for a receipt and she told me she couldn't give me one. So I again asked for evidence that I got the $13.60 off, and she then changed her tune and said, I did my order wrong, and there for didn't qualify. What? She said I had to start at the qr code link and then forward to the order, not at the website. Which is what I did. There were people around so I didn't want to embarrass myself for arguing over $13 (or customer good will) so I took the order and left.

When I got home we all sat to eat, and one items in the order, Pork Fried Rice had an OFF TASTE, like the oil was bad or burnt. It, combined with the way the girl tried to placate to me, about the discount telling me it was there. Refusing a receipt, and then changing the story, made me decide to call the store and ask for a manager.

She answered the phone, and when I asked for a manager she said, why, and I said I had to discuss a complaint, and she said about what, and I said about her, at which point she said, the manager can't talk now, you need to call back tomorrow. WTF. So I went online and found two other Chinese restaurants on route 610 and another on route 17, all just as conve ient, and decided they could use my measly $2400 per year, as this restaurant was not really concerned with keeping customers happy.

I thought that was it, until I started receiving notifications and emails via the APP that I was told I did not use correctly asking me if I remembered my recent visit, and they Missed Me... tagging me to place another order. (By the way, no place to add a survey... cause they really don't give a crap about your opinion.)

So I am leaving this comment, and will not return.. but more importantly, as people tend to do, whenever any one asks, I will be sure to spread the good word about how much this restaurant does not care.

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