This used to be a good takeout place a year ago but it has slipped down again. Definitely a case a shrinkflation too. rangoons and eggrolls l have barely any filling, fried anything is soggy and most dishes are mostly rice or noodles. A great shame.
Neha
Ordered the easiest thing on the menu veggie lo mein, and it was very bland and flavorless and you couldn’t even tell it was a VEGGIE lo mein. It barely had any vegetables in there. No flavor, no spicy, no taste. Don’t recommend.
Ray Manfredi
I frequent this store about once a month since 2013, and I dont know why I still do. In 2023 they stopped giving freebies with orders over a specific amount, like if you order $50+ you get a free crab ragoon. But they are on the way home. I spend about $75 to $100 each visit, sometimes more. About two weeks ago, I placed an App based order for the first time, via their website. I did it using the QR code I saw in a prior visit. . It was a $136, and they are advertising 10% off for first time app users.
It did not give me the 10% off online, so when I arrived I mentioned it to the young blonde girl handling the front desk. She looked at my order and said it was added.
When I got my order, I asked for a receipt and she told me she couldn't give me one. So I again asked for evidence that I got the $13.60 off, and she then changed her tune and said, I did my order wrong, and there for didn't qualify. What? She said I had to start at the qr code link and then forward to the order, not at the website. Which is what I did. There were people around so I didn't want to embarrass myself for arguing over $13 (or customer good will) so I took the order and left.
When I got home we all sat to eat, and one items in the order, Pork Fried Rice had an OFF TASTE, like the oil was bad or burnt. It, combined with the way the girl tried to placate to me, about the discount telling me it was there. Refusing a receipt, and then changing the story, made me decide to call the store and ask for a manager.
She answered the phone, and when I asked for a manager she said, why, and I said I had to discuss a complaint, and she said about what, and I said about her, at which point she said, the manager can't talk now, you need to call back tomorrow. WTF. So I went online and found two other Chinese restaurants on route 610 and another on route 17, all just as conve ient, and decided they could use my measly $2400 per year, as this restaurant was not really concerned with keeping customers happy.
I thought that was it, until I started receiving notifications and emails via the APP that I was told I did not use correctly asking me if I remembered my recent visit, and they Missed Me... tagging me to place another order. (By the way, no place to add a survey... cause they really don't give a crap about your opinion.)
So I am leaving this comment, and will not return.. but more importantly, as people tend to do, whenever any one asks, I will be sure to spread the good word about how much this restaurant does not care.
Caleb Vickers
Have ordered for years, never had an issue with service. Basic Americanized Chinese food.
Rober70_Zecena
I love this place! Food , people and everything means a good place!
Madison Tanner
Everyone is so kind there, I feel so welcomed every time I go! Food is amazing and they are so flexible with my requests, like extra spicy or cooked hard. 10/10 Recommendation to everyone I know!!
Alexander Fiore
This Chinese restaurant is not good, I ordered an combination fried rice, i ordered more shrimps and i paid more and they put 8 baby shrimps only, less pork, lees chicken, so flavor really very bad , if you want guys to eat the best combination fried rice, you can get it from Great Wall Chinese restaurant in route 1 Woodbridge before Walmart, delicious super delicious, try and you’ll discover the original combination fried rice,
Kathi Wiser
Responding to Hong Kong’s response to my review. This was NOT our first time ordering from you. At best this was our fifth time ordering, and each time we hope it gets better- but unfortunately it has only gotten worse. What can you do for us? I can bring back the food in the refrigerator if you want it.
If we could give a 0 star and return take out last night would have been the night. Sweet and sour chicken- greasy and old grease taste. General Tso - old grease and NO spice. I ordered extra spicy. No taste at all! Spring rolls- greasy and no other flavor! Kung Pao- flavorless Chicken lo mien- zero taste. Nasty Chicken fried rice- again, zero flavor. $75.00 for five flavorless tasting greasy meals and along with the spring rolls. Pathetic and won’t ever go back.
Raymond Bennett
Ordered 2 dinners ,the Kung po chicken, absolutely not right, no brown sauce, no spice st all, and i said little hot when ordered... not good at all
I found a chopped up beetle in my dinner. Additionally, there was a large nail in the rice. Ive developed an aversion to this spot
Atmosphere: 1
Food: 1
Service: 1
Erin Saynuk (MeetMrOwl)
Was at the gas station and decided to place our order online for pickup. Drove over to Hong Kong and waited in their seating area for our order (I hadn't given them enough time between order and pickup).
The seating area was fine for casual dining, but I was taking the order home for the family. I can easily see dining in.
They delivered my food wrapped up tight and ready to go. We had chicken curry, sweet-n-sour chicken, combination lo mein, and steamed dumplings. The dumplings were a little more doughy than we are used to, but all of the other food was tasty. We will be ordering again from them.
This used to be a good takeout place a year ago but it has slipped down again. Definitely a case a shrinkflation too. rangoons and eggrolls l have barely any filling, fried anything is soggy and most dishes are mostly rice or noodles. A great shame.
Ordered the easiest thing on the menu veggie lo mein, and it was very bland and flavorless and you couldn’t even tell it was a VEGGIE lo mein. It barely had any vegetables in there. No flavor, no spicy, no taste. Don’t recommend.
I frequent this store about once a month since 2013, and I dont know why I still do. In 2023 they stopped giving freebies with orders over a specific amount, like if you order $50+ you get a free crab ragoon. But they are on the way home. I spend about $75 to $100 each visit, sometimes more. About two weeks ago, I placed
an App based order for the first time, via their website.
I did it using the QR code I saw in a prior visit. . It was a $136, and they are advertising 10% off for first time app users.
It did not give me the 10% off online, so when I arrived I mentioned it to the young blonde girl handling the front desk. She looked at my order and said it was added.
When I got my order, I asked for a receipt and she told me she couldn't give me one. So I again asked for evidence that I got the $13.60 off, and she then changed her tune and said, I did my order wrong, and there for didn't qualify. What? She said I had to start at the qr code link and then forward to the order, not at the website. Which is what I did. There were people around so I didn't want to embarrass myself for arguing over $13 (or customer good will) so I took the order and left.
When I got home we all sat to eat, and one items in the order, Pork Fried Rice had an OFF TASTE, like the oil was bad or burnt. It, combined with the way the girl tried to placate to me, about the discount telling me it was there. Refusing a receipt, and then changing the story, made me decide to call the store and ask for a manager.
She answered the phone, and when I asked for a manager she said, why, and I said I had to discuss a complaint, and she said about what, and I said about her, at which point she said, the manager can't talk now, you need to call back tomorrow. WTF. So I went online and found two other Chinese restaurants on route 610 and another on route 17, all just as conve ient, and decided they could use my measly $2400 per year, as this restaurant was not really concerned with keeping customers happy.
I thought that was it, until I started receiving notifications and emails via the APP that I was told I did not use correctly asking me if I remembered my recent visit, and they Missed Me... tagging me to place another order. (By the way, no place to add a survey... cause they really don't give a crap about your opinion.)
So I am leaving this comment, and will not return.. but more importantly, as people tend to do, whenever any one asks, I will be sure to spread the good word about how much this restaurant does not care.
Have ordered for years, never had an issue with service. Basic Americanized Chinese food.
I love this place! Food , people and everything means a good place!
Everyone is so kind there, I feel so welcomed every time I go! Food is amazing and they are so flexible with my requests, like extra spicy or cooked hard. 10/10 Recommendation to everyone I know!!
This Chinese restaurant is not good, I ordered an combination fried rice, i ordered more shrimps and i paid more and they put 8 baby shrimps only, less pork, lees chicken, so flavor really very bad , if you want guys to eat the best combination fried rice, you can get it from Great Wall Chinese restaurant in route 1 Woodbridge before Walmart, delicious super delicious, try and you’ll discover the original combination fried rice,
Responding to Hong Kong’s response to my review. This was NOT our first time ordering from you. At best this was our fifth time ordering, and each time we hope it gets better- but unfortunately it has only gotten worse. What can you do for us? I can bring back the food in the refrigerator if you want it.
If we could give a 0 star and return take out last night would have been the night.
Sweet and sour chicken- greasy and old grease taste.
General Tso - old grease and NO spice. I ordered extra spicy. No taste at all!
Spring rolls- greasy and no other flavor!
Kung Pao- flavorless
Chicken lo mien- zero taste. Nasty
Chicken fried rice- again, zero flavor.
$75.00 for five flavorless tasting greasy meals and along with the spring rolls. Pathetic and won’t ever go back.
Ordered 2 dinners ,the Kung po chicken, absolutely not right, no brown sauce, no spice st all, and i said little hot when ordered... not good at all
Food: 1
Service: 2
Love the place and will always come back again.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I found a chopped up beetle in my dinner. Additionally, there was a large nail in the rice. Ive developed an aversion to this spot
Atmosphere: 1
Food: 1
Service: 1
Was at the gas station and decided to place our order online for pickup. Drove over to Hong Kong and waited in their seating area for our order (I hadn't given them enough time between order and pickup).
The seating area was fine for casual dining, but I was taking the order home for the family. I can easily see dining in.
They delivered my food wrapped up tight and ready to go. We had chicken curry, sweet-n-sour chicken, combination lo mein, and steamed dumplings. The dumplings were a little more doughy than we are used to, but all of the other food was tasty. We will be ordering again from them.
#OwlsTweet #BirdLife #worldtraveler #NomNomNom @MeetMrOwl
Atmosphere: 4
Food: 5
Service: 5
We didn't eat on site so I can't speak for the atmosphere but, the food was great.
Atmosphere: 3
Food: 5
Service: 5
amazing food I love it I come all the way from canada just for this meal ??
Atmosphere: 5
Food: 5
Service: 5
Our meal was terrible, crab Rangoon empty & fried to a crisp. Beef & broccoli no flavor & broccoli was hard. Meat was tough.
Food: 1
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